Experienced Project Coordinator in Traditional and Agile Evironments

HAROLD HALL, III

**** *. ****** **** ******, MD

Phone: 240-***-****

Email: ****.******@*****.***

PROFESSIONAL SKILLS

●Strategic Sales Execution: Drive full-cycle B2B sales by managing a high-performing pipeline of qualified leads, leveraging CRM (Salesforce and Zoominfo) tools to consistently exceed quarterly and annual revenue goals.

●Targeted Business Development: Implement data-driven outbound strategies—including cold calling, multichannel prospecting, and personalized email outreach—to penetrate key accounts and generate new business opportunities.

●Consultative Solution Selling: Conduct comprehensive client discovery to identify pain points and align business challenges with tailored SaaS solutions, ensuring value-driven proposals and measurable ROI.

●Client Relationship Management: Cultivate trusted partnerships with C-suite executives and key stakeholders, driving customer retention, upsell opportunities, and long-term revenue growth.

●End-to-End Project Coordination: Experienced in coordinating multiple project phases, including order processing, tracking, and reconciliation.

●Database Management: Skilled in importing, verifying, and managing data within systems to ensure accuracy and alignment with project specifications. (Monday.com, Procore, Jira, Salesforce MS Word, Excel, Outlook)

●Client Engagement & Relationship Management: Skilled in managing client interactions across audit, tax, and advisory projects to ensure clear communication and expectations alignment.

●Project Planning & Scope Development: Experienced in developing, implementing, and managing project plans to align with scope, budget, and timelines.

PROFESSIONAL EXPERIENCE

Project Coordinator

Washington Metropolitan Area Transit Authority, New Carrollton, Maryland

Raul V. Bravo and Associates, Reston, Virginia

05/2023 - 03/2025

Hours per week: 40 hours

Duties, Accomplishments, and Related Skills:

●Designed and maintained detailed coordination plans for executive leadership, ensuring alignment of technology initiatives with strategic objectives across Communications and Signaling departments.

●Managed the deployment of a large-scale networked CCTV system across 37 transit stations, integrating 136 cameras to enhance real-time monitoring and cybersecurity posture.

●Applied structured resource tracking and data analysis methods to maintain project delivery 16% under budget.

●Partnered with Communications and Signals Engineering and Maintenance Teams to track software and infrastructure project status, resolve technical challenges in real time, and provide transparent reporting.

●Developed streamlined project workflows using digital collaboration tools, optimizing cross-functional communication and project visibility.

●Delivered weekly and monthly executive dashboards and performance reports, equipping leadership with data-driven insights for agile decision-making.

Academic Coach (Math Tutor)

AC-a-d’AM’ic K-12 Solutions, Laurel, Maryland

03/2017 – Present

Hours per week: 25 hours

Duties, Accomplishments, and Related Skills:

●Designed and executed individualized learning plans aligned with academic benchmarks, driving measurable improvements in student outcomes.

●Utilized data-driven instruction and performance tracking to assess learning progress and adjust teaching strategies accordingly.

●Led classroom instruction using differentiated instruction techniques, ensuring learning continuity and curriculum alignment across diverse student needs.

●Built strong stakeholder relationships with parents, teachers, and administrators to foster a collaborative, inclusive learning environment.

●Promoted student engagement through innovative learning activities that supported emotional intelligence, social-emotional learning (SEL), and critical thinking.

●Committed to continuous improvement by participating in professional development and integrating emerging best practices in instruction.

●Implemented classroom management strategies that aligned with positive behavior support systems (PBIS) and supported a safe learning environment.

●Collaborated on curriculum development and lesson planning, contributing to department-wide academic strategy and instructional quality.

Sales Development Representative

Class Technologies, Washington, DC

01/2022 - 04/2023

Hours per week: 40 hours

Duties, Accomplishments, and Related Skills:

●Prospected and qualified leads using B2B sales methodologies, focusing on higher education institutions and driving pipeline generation.

●Achieved 15+ closed deals and helped generate $800K in Total Contract Value (TCV) by driving targeted outreach and lead nurturing campaigns.

●Executed high-volume outbound prospecting and email marketing campaigns, significantly increasing conversion rates and appointment setting.

●Delivered compelling SaaS product demos to C-level executives, highlighting product-market fit and aligning solutions with customer pain points.

●Managed CRM operations via Salesforce, ensuring pipeline integrity, accurate opportunity tracking, and timely follow-up on all engagements.

●Collaborated with Account Executives (AEs) to develop and refine sales strategies, improving sales cycle efficiency and deal close rate.

●Scheduled and coordinated client onboarding meetings, contributing to a seamless transition from pre-sales to post-sales engagement.

●Reported key metrics to sales leadership, informing strategic decisions and helping optimize sales enablement tools and processes.

Math Paraeducator

Montgomery County Public Schools, Germantown, Maryland

08/2012 - 12/2021

Hours per week: 40 hours

Duties, Accomplishments, and Related Skills:

●Delivered cross-curricular instruction in Algebra, Geometry, and Pre-Calculus, aligning lesson plans with Common Core standards and school goals.

●Supported academic intervention programs by delivering targeted instruction to at-risk students through personalized learning sessions.

●Created comprehensive instructional content and resources to support differentiated instruction and classroom engagement.

●Conducted data analysis for the Math Department to assess academic trends and improve data-informed decision-making.

●Maintained and updated Performance Matters database to ensure real-time visibility into student performance and achievement metrics.

●Adapted lesson plans for long-term substitutes and co-taught classes, ensuring instructional continuity and learning consistency.

●Participated in district-led professional learning communities (PLCs) to enhance teaching efficacy and share best practices in math instruction.

●Supported curriculum mapping and assessment alignment projects with school leadership and district-level stakeholders.

EDUCATION AND PROFESSIONAL DEVELOPMENT

University of Maryland University College, Adelphi, MD

●Communication Studies, Bachelors of Arts

REFERENCES

Amber Campbell

oAC-a-d’AM’ic K-12 Solutions

o240-464-5956

Jessie Russell

oWashington Metropolitan Area Transit Authority (WMATA)

o240-561-2717

Sierra Napier

oWashington Metropolitan Area Transit Authority (WMATA)

o330-984-6797

Tiffany Goode

oWashington Metropolitan Area Transit Authority (WMATA)

o919-492-6014

Dr. Eflreda Massie

oClass Technologies

o301-221-6155

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