Janitor

Ja’Nea Brown

Washington, DC *****

****************.**@*****.***

Willing to relocate: Anywhere

Work Experience

Housekeeping

Hilton Garden Inn Hotel-Washington, DC

August 2024 to Present

• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment

• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens

• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards

• Responded promptly to guest requests for additional amenities or services in a courteous manner Janitorial Worker

KBS janitorial-Greenbelt, MD

May 2023 to August 2024

• Clean women and men bathroom

• Sanitized restrooms by disinfecting toilets, sinks, countertops, and other high-touch surfaces

• Restocked restroom supplies such as toilet paper, hand soap dispensers, paper towels etc

• Maintained inventory of cleaning supplies by monitoring stock levels and submitting purchase requests when necessary

Barista/Cashier

Sodexo-McLean, VA

January 2024 to February 2024

• Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations

• Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting

• Managed cash transactions accurately and efficiently while upholding cash handling procedures

• Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management

• Assisted in the setup of promotional displays or seasonal decorations as directed by store management Security Officer

Havre de Grace Housing Authority-Have de Grace,, MD December 2022 to March 2023

· Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure

· Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over

· Controlling the entrance and departure of employees, visitors and vehicles according to protocols

· Monitoring surveillance cameras to watch out for any disruptions or unlawful activities

· Providing detailed reports on daily activities and any incidents that may have occurred to management

· Using provided communication devices such as two-way radios in a clear and concise manner Customer Service Associate

Domino’s Pizza-Upper Marlboro, MD

March 2022 to January 2023

· Listen to customers’ concerns and handling complaints and returns

· Give detailed explanations of services or products

· Work with a sales team to create better methods to address customer complaints

· Review customer accounts and transactions while resolving issues

· Communicate with customers in-person, through email or chat, over the phone or on social media

· Receiving orders, calculating charges and processing payments.

· Monitor customer satisfaction levels

· Refer customers to superiors when necessary.

Mobile detailing

HERTZ-Arlington, VA

April 2019 to November 2022

• Performed thorough cleaning and detailing of vehicles, ensuring a pristine appearance both inside and out

• Utilized specialized tools and equipment to remove dirt, stains, and debris from vehicle surfaces

• Applied high-quality car care products to enhance the shine and protect the paintwork

• Efficiently washed, dried, and polished vehicles to meet customer satisfaction standards

• Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail

• Inspected vehicles for any damages or imperfections before starting the cleaning process

• Collaborated with team members to prioritize workload and ensure timely completion of tasks

• Maintained cleanliness of work area by organizing supplies and disposing of waste properly

• Followed safety protocols when handling chemicals and operating machinery to prevent accidents or injuries

• Provided exceptional customer service by addressing inquiries, resolving issues, and exceeding expectations

Education

High School Diploma

Crossland Evening/Saturday High School - Temple Hills, MD August 2017 to May 2019

Skills

• Clear written communication

• Honest & Trustworthy

• Dependability

• Cash register

• Janitorial experience

• Technical Documentation

• Custodial experience

• Client Relationship Management

• Communication skills

• Groundskeeping

• Serving

• Hospitality

• Medical assistant (1 year)

• Emotional Control

• Barista experience

• English

• Ability to follow complex instruction

• Field Inspections

• Objective Outlook

• Labor Management & Oversight

• Commercial cleaning

• Hair styling

• Medical receptionist

• Childcare

• Customer service

• Ground maintenance

• Negotiation

• Project Management

• Hospitality

• Cleaning

• Cross-Functional Team Leadership

• Problem Resolution

• Strong Ethical Code

• Awareness of Surroundings

• Multi-project Coordination

• Quality Assurance & Inspection

• Coffee experience

• Organizational skills

• Attention to Detail

• Arbitration & Conflict Resolution

Certifications and Licenses

Child Development Associate Certification

Contact this candidate