Human Resources Manager
Resume:
Kimberly Flowers, PHR
Fredericksburg, VA • 571-***-**** • ****************@*****.***
linkedin.com/in/kim-flowers-aa86619a
HUMAN RESOURCES LEADER HR DIRECTOR
Service-driven Human Resources professional and people leader. Personable and reliable desiring opportunity to employ benefits, compensation, communications, and general HR expertise. Accomplished communicator with excellent presentation skills, strong customer focus, and consultative approach to business development and employee empowerment quantified by controlling costs and delivering bottom line results.
SKILLS
Proven People Leader Management of External Vendor Relationships
Project Management Policy And Program Development
Effective, Written and Spoken Communicator Strategic Planning
Problem Solving Building Strong and Dynamic Teams
Process Organization Business Operations
Workforce Management Benefits Administration
PROFESSIONAL EXPERIENCE
Cityblock Health October 2022 – April 2025
Director, Compensation, September 2024 – April 2025
Lead the day-to-day Compensation functions for an organization of 1,1000 employees.
●Plan, develop, implement, and maintain all the plans associated with the compensation program.
●Develop and maintain company’s pay structure
●Submit and ingest market surveys and compare to employee’s pay and make recommendations for adjustments
●Market price and level new roles for new hires and promotions. Make recommendations for employee pay
●Manage the company’s equity program (restricted stock), maintain equity ranges for by role, responsible for the quarterly award process
●Implemented a company-wide pay-for-performance program in 2024
●Conduct compensation cycles; budget, plan, develop processes, communicate and execute company-wide compensation cycles (annual and mid-year).
●Maintain company’s job catalog; write/update job descriptions, level and price jobs, slot jobs into pay structure
●Provide compensation recommendations for new hires and for promoting employees
●Responsible for the Annual Bonus Program; identifying new metrics, communicating plan to eligible participants, calculating bonus payments, distributing and communicating bonus payments
Leader, Total Rewards, October 2022 – September 2024
Lead the Total Rewards function for an organization of 1,100 employees. Leading a team of 4 professionals, managing the company’s health and welfare benefits, and compensation programs
●Plan, develop, implement, and maintain all the plans and programs associated with the compensation and benefits.
●Develop new incentive programs to meet company and team objectives.
●Identify process improvement opportunities to increase my team’s effectiveness in enhance our ability to make an impact on the organization and the employees we serve
●Develop communications and marketing strategies to increase awareness and value of the programs offered to the employee base
●Develop executive updates for the senior leadership and external Board members regarding compensation and benefit related initiatives
●Implement new compensation programs including short and long-term incentive plans and developed a new approach to the compensation structure for hourly staff, introducing a pay scale.
●Create, update and maintain company’s full repository of job descriptions
●Maintain and update company-wide policies for compensation and benefit practices
Sunrise Senior Living June 1999 – May 2022
Leader, Total Rewards, October 2016 – May 2022
Led the Total Rewards function for an organization of 25,000+ employees. Led a team of between 6 – 12 members managing the company’s health and welfare benefits, compensation programs, and HR technology.
●Planned, developed, implemented, and maintained all the plans and programs associated with the compensation and benefits.
●Alongside executive leadership created new incentive programs to meet company and team objectives.
●Implemented new compensation programs including short and long-term incentive plans and developed a new approach to the compensation structure for hourly staff, introducing a pay scale.
●Worked directly, with the highest levels of the organization to quickly respond to the impact of COVID-19 on our business and industry.
●Created programs to help incent employees to come to work and reward them for their heroic efforts.
Sunrise Senior Living
Head of Employee Benefits, March 2010 – September 2016
Led the employee benefits function for the organization. This included health and welfare benefits, retirement plans and paid time off.
●Managed a team of 6 team members focused on the day-to-day delivery of health and welfare benefits to the organization.
●Provided and marketed programs to the employee population while monitoring plan costs and effectiveness.
●Led the annual engagement survey program for the organization.
●Surveyed over all employees, achieving 70 – 80% response rates.
Sunrise Senior Living
Leader of HR Operations, January 2008 – February 2010
Led a small team of HR analysts on the day-to-day operations of the HR system.
●Worked closely with the outsourcing partner (ADP) to ensure transactions were entered successfully and that file exchanges with external vendors processed correctly.
●Focused on resolving errors and ensuring information was accurate across systems.
●Created and updated policies and procedures to help improve processing of information.
Sunrise Senior Living
Manager and Human Resources Analyst, June 1999 – December 2008
Entered HR transactions into HRIS system (PeopleSoft). Interacted with customers, to ensure information was accurately recorded.
●Corrected errors, to ensure payments to employees were correct.
●Created training manuals for the team and created self-service for communities, became a trainer and created manuals for the end user.
●Led a team of analysts for data integrity and training.
ADDITIONAL RELEVANT EXPERIENCE
Hermitage Senior Living, Payroll Coordinator
CERTIFICATIONS
PHR - Professional Human Resources certification - HRCI, Alexandria, VA
MHAFA - Mental Health Awareness First Aide certified - Cigna
Contact this candidate