Manager Operations, Supply Chain, Office Administration

DAVID MOLÉ

631-***-**** *****************@*****.***

www.LinkedIn.com/in/ContactDavid/en Port Jefferson Station, NY 11776 CORE COMPETENCIES:

• Proficient experience in managing high staff volumes, operations, procurement, manufacturing, and vendor relations for various Fortune 500 Companies including Prudential Financial, Saks Fifth Avenue, and UBS Financial Services.

• Budgetary responsibilities have exceeded $35 million annually with perpetual focus on ROI (Return on Investment).

• Steadily negotiates extreme savings, measurable Key Performance Indicators (KPIs), and strict terms and conditions.

• Most recently helped double a company’s revenue, including increasing the staff from 60 to 120 in less than 7 years.

• Hired to initially fix a failing department which became one of their highest ROI departments within 7 months.

• Assumed control of 5 additional failing departments within 5 years and rectified their issues and improved their ROI.

• Proficient management of customers’ purchase orders and their associated maintenance services and deliveries.

• Expertise in producing unrelenting quality controls, even while driving major cost-saving initiatives.

• Accustomed to working with disparate team views, reaching collaborative solutions to achieve the most vitally needed results with full accountability.

• Adept with budgetary forecasting, accruals, reconciliations, and controls.

• Managed personnel exceeding 40 and proudly helped mentor and develop many who have accelerated their careers.

• During the COVID-19 outbreak, proactively initiated major vendor priority deals (before supply chain was fully affected), keeping the firm intact with all key manufacturing materials, disinfecting solutions, and masks which, in turn, kept the staff safe and operations opened (3 of the customers ultimately led the way to the first available vaccines). AREAS OF EXPERTISE:

● Procurement ● Supply Chain Strategies ● Operations Management

● Vendor Relations/Management ● Business Continuity ● Staff Development/Growth

● Quality Assurance ● Corrective Action Reporting ● Project Management

● Process/Continuous Improvement ● Savings Analyses/Initiatives ● Market Data Analysis

● Contract Negotiations ● Department Fixer ● Communication/Ghostwriting

● Budget Planning & Management ● Recruiting/Hiring/Firing ● Regulatory Compliance PROFESSIONAL EXPERIENCE:

AWT Healthcare (formerly Citation Healthcare Labels, LLC) November 2017 – April 2025 Manager, Operations and Supply Chain

• Managed seven departments, while continually driving optimal Return-on-Investment (ROI) results.

• Oversaw each department’s staff, processes, production, budgets, confidentiality, inventory, and equipment.

• Directed all production output to meet the firm’s 200% flawless quality expectations for each clinical label produced.

• Ensured the staff and processes persistently conformed to the recurring and vital requirements of the Food and Drug Administration (FDA), Standard Operating Procedures (SOP), and cGMP (current Good Manufacturing Practices).

• Coordinated and maintained proficient production schedules and correlated queues to produce efficient productivity.

• Mentored and developed a large staff (including management), identifying their strengths and prospective growth opportunities while fostering teamwork, and cultivating them – resulting in 22 organic promotions within 7 years.

• Drove continual production, quality, and proficient improvements as one of the four members of operation’s senior leadership team reporting to the Chief Operating Officer (COO) through vigorous evaluations and spend analyses.

• Oversaw the hiring of all direct and indirect departments utilizing past successful techniques. 1on1Resumes, New York and Metro Area (remotely) May 2017 - November 2017 Manager and Writer

• Managed a business’ website’s incoming work requests, correspondences, and applicable monetary transactions.

• Consulted with customers verbally to best evaluate their backgrounds and personal needs and collect pertinent data.

• Wrote various personalized documents including resumes and letters and distributed them directly to each customer. CA Technologies, TP/ICAP, and BNP Paribas (NY and NJ) January 2016 - April 2017 Consultant/Contractor (Manager of Procurement, Contracts, and Risk Controls)

• Applied established expertise towards full-scope negotiations and conformity of Master Service Agreements (MSAs), Request for Proposals (RFPs), Statement of Works (SOWs), and Amendments.

• Evaluated proposed contracts’ terms and conditions and identified any risks or vulnerable exposures.

• Directed multi-million-dollar contracts for increased onboarding of consultants and contingents for all departments.

• Deciphered and quantified contracts prior to repository upload for compliance.

• Composed various clauses, procedures, and guidelines for multiple departments.

• Developed robust automations to replace manual functions and increase efficiency and accuracy. DAVID MOLÉ

UBS Financial Services, Weehawken, NJ December 2006 - October 2015 Authorized Officer/AVP (Procurement, Vendor Relations, and Risk Management)

• Managed the day-to-day operations and full-time staff for clients’ transactions and fulfillment services.

• Directed the firm’s internal and external operational risks for over 200 traded security product types.

• Procured and oversaw the performance and compliance of the firm’s largest outsourced vendor.

• Negotiated supplier contracts’ terms and conditions with scrutinized inclusions of assertive pricing.

• Reviewed and recorded suppliers’ incidents, enforcing applicable Corrective Actions Reports (CARs).

• Tested all products quarterly and during new developments to ensure flawless production to the customers.

• Spearheaded projects, ensuring both internal and external parties performed under best practices.

• Planned and trained in-office and remote users on all key tasks of operations for business continuity.

• Evaluated transactional reports’ workflows and scorecards while exercising applicable vendor credits.

• Maintained and developed trusting and productive relationships with all stakeholders across the firm.

• Instituted an electronic database to analyze trends of Key Performance Indicators (KPIs) through defined thresholds and controls, including those related to over 25 million annual client transactions.

• Ascertained all governing documents and procedures were readily available for audits and courthouse inquiries. Saks Fifth Avenue, New York, NY December 2004 - December 2006 Manager (Procurement, Signage, and Printing)

• Managed the full operations of three departments - Procurement, Signage, and Printing at two locations.

• Directed in-house signage consisting of vinyl, acrylic, gold-plated, metal, and plastic.

• Collaborated with departments to ensure signage output conformed with store layouts, aesthetics, and guidelines.

• Procured and oversaw the outsourced vendor contracts for 150 national locations' equipment.

• Initiated and implemented 70% space reduction and 50% cost savings with replacement equipment.

• Maintained in-house inventory of common production supplies for 400 stores and many corporate locations.

• Lessened expense for departments utilizing aggressive vendor contract negotiations and market evaluations. SPECIAL ACHIEVEMENTS:

• Earned an Initiative Team Award one year after being selected by senior management as a "Top 12 Employee" (out of 3,000) by subsequently volunteering abundant hours and results towards reducing the firm’s employee turnover.

• Edited a soon-to-be republished biography, “Toussaint Louverture, A Missing Hero from American History”.

• Won a Process Improvement Committee Award (drove a company-wide 10% cost reduction).

• Nominated by clients for the Customer Satisfaction Award multiple times.

• Led a unit towards winning the Malcolm Baldridge National Quality Award (issued by the United States President). EDUCATION:

• New York Institute of Technology, Old Westbury, New York

• St. John’s University, Jamaica, New York

CERTIFICATIONS:

cGMP; Foreign Account Tax Compliance Act (FATCA) Training; Global Anti-Money Laundering Training; Global Sanctions Training; Fraud Awareness Training; Securities and Exchange Commission (SEC) and New York Stock Exchange (NYSE) Credits; Information Security Fundamentals Training; and Introduction to Six Sigma Training TECHNICAL SKILLS:

Microsoft Office (Excel, Access, Word, PowerPoint, Teams, and Outlook), Adobe, Workfront, SharePoint, Oracle, Ariba/SAP E-Procurement Systems, Discoverer; UKG; Paychex; Smart PDF Converter; Edgar; and Bloomberg DAVID MOLÉ

Addendum (10 key categorized experiences (quick-read summaries for the employer’s personnel/management):

• Procurement: For over 30 years, I have been involved with all aspects of Procurement, from its inception years as Purchasing and later into its growing needs of Vendor Management and Risk Management. I progressed with the industry, becoming a guru in each process during my working time at large companies including Prudential Financial, Saks Fifth Avenue, UBS Financial Services, and BNP Paribas. I have managed it domestically and globally.

• Risk Management: I was recruited by a former executive to another firm to help resolve issues that led to a major fine from the Securities and Exchange Commission. This entailed extreme scrutinization of rules, regulations, and processes and many collaborative meetings with outside counsel, internal legal, and compliance areas. I also built tight procedures and helped develop automated processes alongside internal IT and external partners. Throughout the 9 years of my employment there, all department audits and court cases had zero findings. The legal team valued me to the extreme because of that.

• Supply Chain/Keeping the Lights On: The need for a strong Supply Chain became magnified in 2020 through 2022. I’ve always had success as a manager with many strategies towards Keeping the Lights On including supply needs. My proudest moments came post-COVID-19 when I was able to keep a life-saving employer in business by attaining enough Personal Supplies to provide full safety to the employees working at the facility. Such crucial supplies included masks, soaps, and gloves which were unavailable to most consumers/companies. Production supplies were also challenging to attain. I attribute my managerial persuasion and continued vendor relations as the main tools that helped keep our essential manufacturing and production needs active.

• Sourcing/Negotiations: I have a great deal of experience proposing and selecting outsourced vendors and services. I have produced enormous savings through vigorous bids, including using reverse auctions, to drive down costs

(saved ~$2,000,000 annually) from incumbent vendors that sometimes feel too secure with their long-term contracts.

• SOWs: I have negotiated all aspects of contracts such as terms, conditions, change-orders, and SOWs for agreements including reviewing the proposed work, hours, licenses, performance levels, and security measures. Additionally, I have collaborated with the vendors and related department managers by coordinating and leading meetings to ensure a full scope of the desired need is covered as proactively as possible.

• Request for Proposals: Depending on the spend in many cases, for each bid I have reviewed and compared between 3 to 5 RFPs, ensuring they are as close to an apples-to-apples alignment as possible. I have collaborated with the affected areas to ensure the proposals complied with their needs. Some have involved software, services, equipment, reports, and production materials.

• Agreements: I have utilized my ghostwriting and other writing skills in addition to my past skills working with legal and outside counsel to help scrutinize all SLAs, master contracts, amendments, or any other pertinent documents related to Agreements are accurate and termed properly and, of course, in-line with my firms’ needs. I also ensure applicable Key Performance Indicators (KPIs) to measure and control each agreement’s expectations are strong.

• Procedures: I have written Procedures for multiple departments, which included many processes such as exporting data, RFx steps, and shared-drive usages while also ensuring they are comprehensible. My written Procedures have been used to support external audits, demonstrating further compliance to the auditors.

• Vendor Relations: I have ensured to build professional relationships with the vendors during positive and negative periods. I utilize communications as a tool towards Vendor Relations as it helps avoid misperceptions and it also helps enhance vendor performance, and negotiations by demonstrating any unsatisfactory or unachieved goals.

• Staff Mentoring: I have managed staffs in excess of 40 (both permanent and temporary) including those who were at multiple locations. Many of them have organically advanced their careers with the help of my development techniques. Recently, I rebuilt and expanded four departments by developing incumbent employees and finding external talent through vigorous screenings as such roles are too unique to specifically find exact background skills. Each of the production departments I took over improved their ROI (Return on Investment) rather quickly, which initiated senior management to continue requesting me to take on and fix more departments’ efficiencies and improve their teams. I am a strong advocate for full-circle communication, with managers and staff members – a trait I’ve carried throughout my whole career.

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