Administrative Support Assistant

PERSONAL INFORMATION

Home Address: House * C close 22 Road 2nd Avenue Gwarinpa, Abuja.

E-Mail: ***********@*****.***

Mobile Number: + 234 701*******, + 234 816-***-****

LinkedIn: www.linkedin.com/in/emmanuel-adewumi-824166236

State of Origin: Ondo

Nationality: Nigerian

Marital Status: Single

Sex: Male

PROFESSIONAL SUMMARY

Emmanuel is passionate about Information Technology solutions and

enjoys working in a fast paced and dynamic setting; he is committed to delivering quality standard customer service and improving productivity.

Emmanuel is looking for an opportunity in an organization where he can take on challenging tasks and present innovative ideas. An organization that allows him take on responsibilities, hence pushing him to become a fully qualified and experienced professional.

ACADEMIC QUALIFICATION

Bachelor of Science, Biological Science - 2021

University of Abuja, Abuja, Federal Capital Territory.

Second Class Division.

West African Senior School Certificate - 2015

Lumen Christi International High School, Uromi, Edo State.

WORK HISTORY

Operations Agent TLS Contact UKVI Application Center Abuja, FCT.

June 2023 – December 2024

Job Description:

Collected biodata and documented applicants’ international passports and supporting documents for UK visa application, so decisions can be made by the British Embassy.

Enlightened applicants on Added Value Services, explaining the value of each service to address problems. Thus, creating a solution to their problems led to an increase in AVS purchases.

Used Excel functions (conditional formatting/filtering) to pull out passports with pending issues which led to the effective resolution of incidents.

IT and Networking Specialist Remote Webnet Dynamics Abuja, FCT.

National Youth Service Corp (NYSC)

February 2022 – April 2023

Job Description:

Partnered with non-governmental organizations (Palladium Group, PERL Arc, TA Connect, KoboWeb) in maintaining their computer and software networks.

Managed and troubleshooted the systems that the organizations used daily.

Diagnosed and solved systems-based IT issues.

Installed and upgraded anti-virus software.

Performed tests on new hardware and software.

Reimaged computer systems for client users.

Repaired or replaced damaged hardware.

Customer Relations Officer Jimsworld Global Investment Abuja, FCT.

August 2020 – February 2021

Job Description:

Provided quality services to customers.

Handled customer complaints efficiently.

Communicated effectively and assisted customers with a wide range of inquiries.

Typed documents, reports, and correspondence.

Answered calls, took messages, and arranged appointments.

Nigerian Navy Hospital Warri (Intern)

Warri, Delta State. October

2019 – January 2020 Job

Description:

Proficiently carried out duties such as: attending to patients, examining their request forms, entering their detailing into the computer, and directing the patients to where the test is to be carried out.

Collected samples from patients and transferred the samples to their various departments.

Assessed and carried out tests on samples in each department.

CORE COMPETENCE

Innovative.

Target driven

Self-motivated

Excellent ability to work under pressure.

Collaboration and teamwork

Interpersonal capabilities

Professionalism

Accountability

Integrity

Excellent IT support skill

Customer Service Skill

CERTIFICATION /

TRAINING

Basic Microsoft Office Standard - 2020

Introduction to Cybersecurity Tools and Cyber Attacks - October 2022

HSE Level 2 & 3 - April 2025

TECHNICAL SKILLS

MS Word: Excellent

MsExcel: Excellent

Outlook: Excellent

PowerPoint: Excellent

WebPOS: Excellent

Network Support: Excellent

LANGUAGE PROFICIENCY

English - Fluent

Writing Skills: Excellent

Reading Skills: Excellent

Verbal Skills: Excellent

INTERESTS

Reading, playing football,travelling.

REFERENCE

Available on request.

Contact this candidate