Customer Service Financial Operations

Sheron Masih

Profile

Results-criven and detail-oriented individual based in Lahore, with a strong

‘commitment to leveraging my sks in a professional environment. have a

‘background in the banking sector, specifically through my role at MCB Bank

Lia, where I developed a keen understanding of customer service and

SHERON MASIH financial operations. My objective is to contribute positively to a dynamic team,

adapting quickly to new challenges while fostering a collaborative work

& sheron Masih saimosphere

{&% ***********@*****.*** Education

2J 032********

Midale Mar 2007 - Aug 2018

(Ab H.cta suet zer,manmeer YD Boys Hoh scot Lahore

“amily support issue

colony Cannt Lahore

Lahore Lahore

Employment

GB February 24, 2001

an Photocopier operator Feb 2021 - Mar 2023

uate) MCB Bank Lid, Lahore

& ves Bike dispatch rider Mar 2025 - Feb 2025

MCB Bank Lid, Lahore

Qo Mate

References

Ps Pakistan

@ Excel world References available upon request

7 Achievements

Skills

eee ‘+ Successfully contributed to the team's customer service efforts at MCB

Bank Ltd, resting in a 15% increase in customer satisfaction ratings.

Time Management © ‘+ Assisted in the implementation ofa new banking software system at MCB

Bank, improving transaction efciency by 20%.

Financial Transactions @) ‘+ Trained new employees on MCB Bank's procedures and customer

service standards, ensuring a smooth onboarding process.

world Excel er

Photography Lahore

Languages SHERON

English Urdu Punjabi

Contact this candidate