Project Management Scrum Master

Nilanjan Kar PMP, ITIL (v*F), PSM I, AWS, CISSO

Madison, WI

Madison, WI ***********@*******.*** linkedin.com/in/nilanjankar

SUMMARY

Solution-oriented IT professional with 27 years of experience spanning application architecture, cloud infrastructure, and technical and project management. Combines deep AWS expertise and certification with hands-on implementation of complex cloud-native applications integrating AI/ML capabilities. Proven track record of architecting scalable, secure solutions while managing cross-functional stakeholders. Expertise in serverless architecture, CI/CD automation, and cloud-native development with recent focus on AI-augmented applications, including multi-lingual and voice-based applications.

EDUCATION

Master of Science in Computer Science Stevens Institute of Technology, New Jersey

Bachelor of Technology in Electronics & Telecommunications National Institute of Technology, India

PROFESSIONAL CERTIFICATIONS

Cloud AWS (Solutions Architect Associate, Developer Associate, ML, AI Practitioner, AWS Database Specialty, AI Practitioner, Alexa Specialty), Azure Fundamentals

Project Management PMP, Scrum Master (PSM I), ITIL v3 (F)

Security Certified Information Systems Security Officer (CISSO)

Core Skills

Cloud: AWS (Lambda, ECS, ECR, S3, DynamoDB), event-driven design (API Gateway, EventBridge, SQS), CloudWatch, Google Cloud

DevOps: GitHub Actions, AWS SAM, Jenkins, Docker, CloudFormation,, CI/CD pipeline optimization

Architecture & Leadership: Cloud-native & serverless design, event-driven systems, API Gateway, IaC

Design/Diagramming: Mermaid.js, diagrams.net

Programming: Python, Node.js, React, RESTful APIs, Web Speech APIs

AI/ML: LLM APIs, Alexa Skills, multilingual voice UX, speech-to-text, Amazon Q

Program/Process Management: Agile/Scrum, ROI and status reporting, budget optimization

SELECTED TECHNICAL PROJECTS

SmartTechAssist’s VoiceBot (Pro Bono, 2025) Mar -Apr 2025

oContributed to the end-to-end architecture, design, and implementation of a AI powered, audio based, multilingual voice-assistant—bringing AI to non-English and low-literacy users. Helped in Beta release, go-live and driving early demo sign-ups.

oAnnouncement: Authored the launch blog post on Medium, driving early demo sign-ups: Introducing VoiceBot: Voice-First AI for Everyone!

oTech stack & tools: AWS (API Gateway, Lambda, DynamoDB, ECS, EventBrdige, API Gateway,S3 Amazon Q), Docker, GitHub Actions, Caching, Web Speech APIs, 3rd-party STT/TTS, GitHub Copilot. Github Repo

Independent Prototypes –Alexa Skills Jun 2017 – Sep 2023

Built interactive Alexa skills including Nat Geo Quiz – a geography quiz, Visa and Green Card Bulletin - USCIS visa bulletin updates, and bot talk – a conversational AI powered bot. Archived with lessons integrated into newer voice-based designs.

SELECT PUBLICATIONS

Azure DevOps management and reporting with AI - Leveraging AI for DevOps Pipeline Efficiency and Reporting

Introducing AI powered Alexa Skill – Designing and implementing AI-powered Voice skill

The Case for Integrating Information Security Management into the PM Processes – Enterprise Security Integration

WORK EXPERIENCE

CapitalOne (Madison, WI/ Plano, Tx – hybrid/Remote) 08/2024 – Till Date

AWS DevOps Lead/Manager

oLeading a DevOps team, overseeing DevOps best practices, and introducing deployment enhancements to overall DevOps pipeline.

oLed Jenkins controller logic enhancements to enable dynamic, parameter-driven deployment control - supporting environment selection via Pipeline UI parameters and real-time infrastructure decisions based on available subnets within the VPC

oIncreased test automation coverage during application deployment by 40%, raising the maturity level of Jenkins-based CI/CD pipelines.

oEstablished new development environments in GitHub Enterprise Cloud (GHEC) and onboarded multiple applications to streamline version control and team collaboration.

oExecuted cross-account AWS migrations to ensure seamless infrastructure transitions and improved security postures.

oDelivered additional CI/CD enhancements, including the introduction of TDM workflows for automated live dependency testing, integration of Sealite into Jenkins for monitoring, and setup of ephemeral environments to enable dynamic, on-demand testing.

Stack/tools: AWS, GitHub Cloud, Jira/JQL Query, Jenkins, Lambda, Amazon ECS/Fargate, ECR, API Gateway, Confluence, Splunk, New Relic, Sealite, TDM Workflow,GitHub Copilot

Encore Consulting (Madison, WI) 07/2015 – 08/2024

oManaged strategic cloud-migration programs for Wisconsin state agencies (DoA, DOJ, DOC), overseeing O365/Azure AD integrations, Oracle Exadata-to-AWS migrations, and VM lifecycle automation.

oLed eMR/eHR infrastructure upgrades and LIMS replacements under HIPAA and SOC-compliant frameworks, coordinating cross-functional teams and vendor partnerships.

oAuthored multiple RFI/RFP responses for healthcare and public-sector cloud solutions, aligning technical proposals with stringent compliance requirements.

oTechnologies: Azure DevOps, pdware, Innotas, O365, Teams, SharePoint, AWS services (Lambda, API Gateway, DynamoDB, S3, CloudFront)

SC Johnson, Racine, WI 2014 –2015

IT Manager Consultant

Led implementation and rollout of enterprise security initiatives including Identity and Access Management and Network Access Control implementations (ForeScout NAC, Courion IAM)

Infosys, US/India 2010–2014

Sr Manager

Architected and implemented critical infrastructure remediation for Harley Davidson (Milwaukee, WI), reducing system downtime by 50% and developing modernization roadmap using PaaS-based containerization

Led infrastructure resilience program for Toyota Motors (Torrance, CA), significantly improving HA/DR capabilities through technical assessment, data analysis, and failure point mitigation

Managed application modernization initiatives for Volkswagen NA and Microsoft's Channel Incentive platform

Various Roles (Early Career) 1998 – 2010

SumTotal Systems: Managed global SaaS LMS/Performance implementations.

Mahindra Satyam: Program manager for BP’s app modernization and Fiserv reporting integrations.

BI Consultant: Designed data warehouses and ETL for Wells Fargo, MetLife, SC Dept of Education.

Havas Worldwide: Co-architected enterprise workflow portals and reporting systems.

Alumnus Software: Developed eCommerce and enterprise solutions for LCI, Holland.

Cognizant: Supported GUI based customer application for enhancements and new releases (AC Nielson)

KEY PROFESSIONAL ACCOMPLISHMENTS

Received Excellence Award for successfully managing Toyota’s data center risk remediation and optimization program (2012).

Led infrastructure rebalancing and modernization at Harley-Davidson, cutting system downtime by 50% and delivering a roadmap to reduce legacy footprint (2014).

Delivered multiple cloud-based projects with hands-on contributions in security, performance tuning, infrastructure design, database migration, and full-stack implementation

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