Scrum Master Project Manager

Ada Oruruo

Washington DC–Baltimore Area / Dallas–Fort Worth, TX

********@*****.*** 580-***-****

LinkedIn: linkedin.com/in/adaeze-o-

Professional Summary

Strategic and delivery-driven Scrum Master, Agile Coach, and Project Manager with 7+ years of experience leading Agile transformations, enterprise risk initiatives, and regulatory programs across financial services and healthcare. Skilled in guiding teams to high performance through servant leadership, iterative improvement, and cross-functional collaboration. Expertise in managing Line of Defense (LOD 1–3) projects, board-level reporting, and enterprise-wide process optimization. Adept at aligning product and delivery strategies with executive and stakeholder priorities while improving transparency, team velocity, and control compliance.

Core Competencies

- Agile Frameworks (Scrum, SAFe, Kanban)

- Agile Coaching & Transformation

- Enterprise Risk Management (ERM)

- Board-Level Reporting & Governance Transparency

- Regulatory & Compliance Project Delivery

- Line of Defense Coordination (LOD 1–3)

- Project Planning & Execution (PMP)

- JIRA, Confluence, Azure DevOps, MS Project

- Performance Metrics, Dashboards, KPIs

- Onshore/Offshore Team Leadership

Professional Experience

Project Manager Expert Scrum Master Agile Coach

Citi – Enterprise Risk & Business Operations

Sep 2022 – Present Irving,TX / Hybrid

- Led Agile delivery of enterprise risk and operational improvement initiatives within Citi’s risk, audit, and governance functions.

- Drove Agile adoption across multiple product teams, increasing sprint velocity by 35% and reducing average cycle time by 25%.

- Facilitated all core Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives across 2–3 distributed teams.

- Provided executive and board-level reporting on program status, delivery risks, remediation efforts, and KPI tracking through dashboards and stakeholder updates.

- Partnered with Lines of Defense, Internal Audit, and Compliance to drive resolution of control gaps and ensure regulatory alignment.

Key Projects:

- Board Reporting & Governance Transparency Initiative – Delivered a tool and reporting components for digitization of State of Risk SOR Board and senior executives reports on significant enterprise level concentrations, exposures, and limit breaches globally.

- Enterprise Risk Monitoring Dashboard – Led design and implementation of a real-time visualization tool for ERM teams.

- Line of Defense Control Testing Framework – Managed the Agile rollout of a workflow automation tool to support LOD 2 control testing.

- Key Risk Indicator Inventory workflow and Summary – Streamlined approval workflows, reducing SLA violations by 30%.

Scrum Master

Truist Financial

Jul 2018 – Sep 2022 Charlotte, NC / Remote

- Managed Agile delivery across regulatory, customer experience, and process transformation initiatives.

- Developed Agile training content and coached teams through maturity improvement efforts.

- Built delivery dashboards and performance reports used by stakeholders and executive steering committees.

- Collaborated with cross-functional teams to remove blockers and align delivery to business objectives.

Key Projects:

- Regulatory Reporting Automation – Enabled on-time delivery of new compliance reports, reducing errors by 35%.

- Customer Experience Enhancement – Led Agile delivery of new mobile features, increasing digital engagement by 20%.

- Enterprise Access Certification Program – Coordinated review process enhancements, ensuring 100% audit readiness.

Financial Analyst

Inova Health System

Mar 2016 – Jul 2018 Fairfax, VA

- Developed operational financial reports for leadership and board committees.

- Led business process redesigns to support efficiency gains.

- Provided financial analysis to support new initiatives and capital planning decisions.

Education

Bachelor of Science – Business Administration & Management

Enugu State University

Certifications

- Certified ScrumMaster (CSM) – Scrum Alliance

- Safe

- Agile Coaching (ICP-ACC) – ICAgile

- Project Management Professional (PMP) – Project Management Institute

Tools & Technologies

- Agile Tools: Jira, Confluence, Azure DevOps

- Project Mgmt: MS Project, Smartsheet, Trello

- Reporting/BI: Power BI, Tableau, Excel

- Collaboration: Miro, Slack, Microsoft Teams

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