Customer Service Trade Finance

DELILIAH YOUSAF

***********@*****.*** 848-***-**** Woodbridge, NJ 07095

To obtain a position in a challenging environment that utilizes team-work effort for researching, learning and developing new high-tech skills in which I can advance in my career goals and be successful in the industry. I am Hardworking and reliable person with strong ability in my daily task. Offering help to co-workers when ever needed. Highly organized, proactive and punctual with team-oriented mentality. Reliable

Conflict resolution

Organization

Critical thinking

Flexible

Customer Service

Problem-solving abilities

High-energy attitude

Adaptive team player

Document Examiner- Supervisor Swiss post Solutions-Deutsche Bank - Manhattan, NY 10/2019 - Current Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.

Archived files and retrieved information for Trade Finance Department Converted documents for specific personnel or project needs. Set up documents for individual projects based on specifications. Verified accuracy and integrity of supplied data against established standards. Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities. Set up, optimized and enforced consistent document management policies. Uploaded documents to control sites, tracked transmittals and coordinated revisions. Kept electronic content legal, secure and accessible for relevant internal and external parties. Scanned and cleaned up documents using Adobe and Paperstream software Reprographics Operator Swiss post Solutions- PSEG - Newark, NJ 01/2017 - 10/2019 Removed jams, assessed machine problems and performed basic maintenance tasks to promote continued usability.

Read work orders to determine instructions and specifications for machine set-up. Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters. Inspected finished products, including bound and unbound items to identify defects or quality issues. Juggled multiple projects and tasks to ensure high quality and timely delivery. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Demonstrated self-reliance by meeting and exceeding workflow needs. Cleaned machines on consistent basis as part of robust preventive maintenance program to achieve continuous functionality.

Reprographics Operator Williaamslea - McCarter & English Lawfirm - Newark, NJ 06/2008 - 02/2016 Completed records of production, including work volumes and outputs, materials used and any backlogs. Recorded completed work in production logs, including accurate quantity output, materials used and problems Summary

Skills

Experience

encountered, to inform supervisors and positively affect future operations. Adjusted machines to proper settings for each job, including speed and quantity produced, to optimize output and meet schedule targets.

Cleaned machines on consistent basis as part of robust preventive maintenance program to achieve continuous functionality.

Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.

Provided excellent service and attention to customers when face-to-face or through phone conversations. Demonstrated self-reliance by meeting and exceeding workflow needs. Organized scanned documents on various local, network and cloud storage devices virtually eliminating physical storage needs and improving information security.

Met production quotas consistently and maintained accurate records of document scanning in IPRO software Classified documents into correct groups to avoid lost files or filing errors. DeVry University Downers Grove, IL 06/2019

Associate of Applied Science: Applied Science And Computer Technology Woodbridge Vocational Technical High School Woodbridge, NJ 06/1996 High School Diploma

Education and Training

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