Customer Service Sales Associate

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

**** ********* ** ******, ** 32765

**************@*****.***

SIERRA SMITH GEPPERT 561-***-****

Seeking a position of responsibility that involves working with the public and helping people. Dependable worker: providing fast, high- quality customer service to guests in work settings. Adaptable professional expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Twin Peaks 08/2024 - 02/2025

Greet customers as they walk in, making them feel seen and welcomed. Inform customers of the weekly promotions and any upcoming events or dress up at the restaurant.

Take customers to their table and ensure that they are comfortable and feel open to ask for any accommodations.

Make sure hostess stand is clean and organized. Utensils are always fully stocked and inform bussers of anything needed.

In charge of making sure customers get their takeout orders. Retail Sales Associate

Victoria’s Secret 03/2024 - 08/2024

Greeted customers and helped with product questions, selections, and purchases. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Helped customers complete purchases, locate items, and join reward programs. Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Smoothie Maker & Cashier

Tropical Smoothie 10/2023- 01/2024

Prepare food and make smoothies on the spot when customers order and hustle in a timely manner to get food and smoothie beverage out within 3 minutes maximum as policy

Collaborated with team members to optimize productivity during peak hours. Front Counter (Cashier)

Tacos My Guey 07/2023- 09/2023

Entailed preparing food for customers and bringing the food to tables. Making sure that each order was correct and put out in an efficient manner. Communicate clearly to customers the policies and rules. Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.

Hostess and Server

Martini’s Tuscan Grille & Bar 10/2022- 04/2023

Served food and beverages promptly with focused attention to customer needs and cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards as well as explaining menu items and suggested appropriate options for food allergy concerns.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Phone Receptionist

Sal’s Italian Ristorante 08/2021- 10/2022

I worked at Sal's for over a year and have exponential experience in customer service Accustomed to busy environment and can function well under circumstances Collected payments, processed transactions and updated relevant records Collected and distributed messages to team members and managers to support open communication and high customer service

High School Diploma 05/2023

I am 19 years old, and I have graduated High School. I took rigorous AICE and AP courses. I was also

involved in extracurricular activities at school as well as sports.

I now attend Valencia College and have

startednsession after graduating in May 2023.

GPA: 3.8

Interactive communication skills

Customer service

Effective multitasking

Reliable and trustworthy

Flexible and adaptable

Problem-solving

Organizational skills

Patience and empathy

Food Handler Certification

ServSafe

Hostess

Valencia Community College

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