Business Development Manager

Morrell Pruitte

Business Development Manager

**************@*****.*** • 901-***-****

LinkedIn • Montgomery, AL 36106

Innovative, results-driven sales professional with a proven track record in driving revenue growth, acquiring new clients, and strengthening customer relationships. Expertise in strategic outbound sales, targeted prospecting, and contract negotiation to secure high-value partnerships. Consistently exceed sales targets, revive dormant accounts, and retain at-risk clients through a proactive, customer-centric approach. Skilled in identifying opportunities, understanding client needs, and delivering tailored solutions aligned with business objectives. A collaborative leader passionate about building lasting relationships and driving sustainable growth.

Areas of Expertise

Business Management

Strategic Planning & Implementation

Contract Negotiation

Client Relationship Management

Market Analysis

Process Optimization

Cross-functional Collaboration

Team Training & Leadership

Complex Problem Resolution

Professional Experience

Prison Fellowship Ministries, Lansdowne, VA (Remote)

Church Recruitment Manager – Angel Tree Christmas 2023 – 2025

Led strategic initiatives to expand church partnerships through targeted outreach, including phone, email, and text campaigns. Represented the organization at national conventions, conferences, and focused small-group meetings to enhance brand visibility and develop new relationships. Maintained ongoing, personalized communication with church leaders to strengthen engagement and loyalty. Oversaw a multi-state territory (TN, KY, IN, OH, MI) managing over 900 church accounts.

Achieved 90–100% market coverage in eight previously underserved metropolitan areas within two years, reviving regions dormant for over five years and growing the church partnership base by 20%.

Improved account retention and program participation through a proactive relationship management strategy.

SURGE Staffing, Memphis, TN/Olive Branch, MS

Business Development Manager 2022 – 2022

Accelerated business growth by acquiring new customer accounts through strategic outbound calls, targeted email campaigns, and in-person prospecting. Strengthened client relationships through regular site visits and proactive communication, ensuring satisfaction and long-term retention. Led sales development meetings, identified client needs, and crafted tailored proposals for corporate approval. Negotiated contracts to align with both client objectives and company goals, fostering mutually beneficial partnerships.

Secured eight new accounts, reopened three dormant clients, and retained two at-risk accounts through exceptional relationship management.

Consistently exceeded sales targets by leveraging a customer-focused approach and strategic engagement tactics.

Raymond James, Memphis, TN

ACH/Credit Specialist 2018 – 2021

Provided prompt and effective resolutions to inquiries and issues. Maintained performance expectations in all evaluated categories following completion of 90-day probationary period. Ensured accurate form processing, while consistently exceeding Service Level Agreements (SLAs).

Selected to train new employees with calls used as training material across sites for customer service excellence.

Attained maximum first-year bonus as first new employee to reach milestone, establishing performance standard.

Regions Bank, Germantown, TN

Financial Services Specialist 2016 – 2018

Analyzed customer needs to recommend tailored financial products and services, consistently exceeding branch sales quotas. Referred clients to specialized business lines, identifying cross-selling opportunities to enhance the overall banking experience. Prepared and processed applications for loans, credit cards, and lines of credit. Handled account maintenance, wire transfers, cash transactions, and foreign currency exchanges with accuracy and efficiency.

Recognized as a top-performing team member, supporting branch achieve number one ranking in Memphis Metro area and a top-ten spot in corporate market through exceptional contributions.

Earned consistent positive customer reviews on satisfaction scorecards by delivering outstanding service.

Improved turnaround times and client satisfaction by supporting loan process with exceptional accuracy.

Case Management Inc., Memphis, TN

Adult Case Manager 2002 – 2015

Supported and advocated for a caseload of 45 to 50 adults with mental health challenges. Monitored mental health symptoms and collaborated with clients, families, and service providers to develop and implement personalized care plans. Led assessments and established measurable six-month service goals tailored to individual client needs. Prepared detailed progress reports by optimizing cost control and resource allocation through accurate documentation and analysis.

Transformed an underperforming unit into a top-performing team within 18 months by leading eight to 10 staff members, implementing process improvements, and fostering a high-performance culture.

Exceeded performance quotas by deploying strategic care strategies and cultivating a results-driven team environment.

Education

College

Christian Leadership Institute, Spring Lake, MI

College

North Central College, Naperville, IL

Licenses & Certifications

TN Life, Health, and Accident Insurance License, 2025

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