Quality Assurance Technical Support

LEX FORWARD

Seattle, WA 713-***-**** *************@*****.***

OBJECTIVE

Proficient and forward-thinking professional who can develop and apply test procedures to products using technical equipment to ensure quality production of goods and services. Strong diagnostic, calibration, installation, and configuration skillsets in Quality Assurance environments. Advance learning/understanding of technical information, processes, tools and testing.

EXPERIENCE

Rose International [Contractor]

Current Position Held-2025

Quality Inspector III & Manufacturing Support; Class III Medical Devices, Defibrillators,LIFEPAK

Redmond, WA

QA Technician diagnosing and Inspecting industry-leading medical device products. tackle mechanical, hardware, software, and system failures using proven procedures. perform maintenance, testing, and calibration to ensure products are operating at peak performance. analyzing failure trends and preparing detailed reports help drive continuous improvement. collaborate with field technicians for diagnostics and repair. problem-solving and hands-on technical drive

Test, troubleshoot, and diagnose electronic components, sub-assemblies, and instruments

Follow process documents, test procedures, maintain consistency and accuracy.

Inspect assemblies for quality defect, ensuring adherence to specifications, workmanship standards, and test procedures.

Troubleshoot a variety of assemblies, including sub-assemblies, and work closely with engineering to resolve technical problems and conduct defect analysis, to the component level.

Verify and maintain test equipment calibration, ensuring compliance with calibration requirements through the Calibration Lab.

Maintain equipment logs, complete maintenance reports accurately, and ensure proper calibration and operation of all tools.

Provide technical support to production lines, assisting with assembly or troubleshooting delays, diagnosing issues with engineering teams, and training or supporting team members as needed.

achieving key performance indicators (KPIs), document repairs and failures in a database, and participate in continuous quality

perform electronic technician or electro-mechanical procedures

Ability to operate a variety of electronic test equipment

perform troubleshooting and repair fundamentals

Answer Questions on Manufacturing and Production

Read and understand schematics, blueprints, and technical drawings

Experience using the majority of Microsoft applications & SAP

HTI POLYMER 2019

Warehouse Technical Manager

Woodinville, WA

Developed repeatable Standard Operating Procedures (SOPs) to control all the variables and ensure successful implementations

•Provide technical support to all shop employees regarding quality assurance and continual improvement processes

•Maintains a web based collaborative project calendar reviewed weekly on a conference call with the entire team.

•Certified DOT, Forklift, Palletization, delivery, organizational storage of materials

•Resolve challenges that can result in product loss or damage, lack of visibility, and increasing operating costs.

•Enter data in inventory and logistics software programs

•Prepare chemical ratio mixture for shipment, storage, and project management schedules

Workforce Development Center 2018-2019

Aerospace QA Inspector

Airport Rd (Boeing) Everett, WA

•Performed in process inspections of cockpit wire harness kits for Avionics instruments of Aerospace vehicles

•Provide technical support to all shop employees regarding quality assurance and continual improvement processes

•FAA certified stamp off on all applicable paperwork and releases of material for subsequent processing

•Perform visual and/or dimensional inspections during the work process and upon completion to verify compliance to work order requirements and specifications.

•Record inspection results. Keeps accurate and detailed records

•When material does not meet client’s specifications, reject the material, and inform the wire mechanics of discrepancy for disposition.

Approved incoming material by confirming specifications, conducting visual and measurement test, rejecting and returning unacceptable materials.

Documents product acceptance/rejection on manufacturing order, processes appropriate rejection documentation if necessary

•Leadership: Ability to train, mentor, and assist less-experienced QA personnel and staff from other departments in skills, abilities and knowledge related to quality

Instrumentation & Documentation Controls:

Private Contracting: Petronash LLC Americas & Instatech, TX-Workforce Commission 2014 – 18

Texas Energy Corridor

•Documentation Control

•Build Material Reference Books (MRB): Material Test Certificates, Traceability, NDT, Leak Test, Welder Performance, Dimensional Inspections, Test Plans, Functional Test, Conformity, any Quality procedures or Certificate records

•Pressure Testing and Flushing

•SAP data input and management; such as Traceability

•Prepare Travelers for Welders and QA/QC

•Capability to perform duties with a high level of accuracy, confidentiality and discernment.

Excellent communication and grammar skills exhibited both in conversation and in meticulously proof-reading and correcting departmental materials

Instrument Tech

Thermal Energy Corporation

2011 – 14

Texas Medical Center

• Calibrate, test, troubleshoot, and repair various devices and control loops (pneumatic, hydraulic and electronic analog and digital devices involving the pneumatic, hydraulic and electronic analog and temperature and flow of devices fluids found within the petroleum & thermal energy industry).

• Troubleshoot and maintain network devices that carry instrument data to plant operations and end users. Calibrate devises relative to network as well

• Work with tubing and piping fittings from vacuum to high pressures to exceed 5,000 psi, and electrical circuits with potentials up to 50 volts. Uses various types of test equipment.

• Read, use and update electrical, electronic, piping and instrument drawings and schematics. Provide written and oral documentation of job status.

• Routinely perform safety and productivity observations; shop, field and vehicle inspections; and attend various components of technical, developmental and safety training.

EDUCATION

HCCS Energy Institute – Houston – A.A.S. in Instrumentation Controls & Engineering Technology

SAFE Mortgage Loan Originator Test - National Component with Uniform State Content Test 7/2019

NMLS ID 1822544

AWS Solutions Archiecture-Skills: Designing VPC architectures with security components (for example, security groups, route tables, network ACLs, NAT gateways) • Determining network segmentation strategies (for example, using public subnets and private subnets) • Integrating AWS services to secure applications (for example, AWS Shield, AWS WAF, IAM Identity Center, AWS Secrets Manager) • Securing external network connections to and from the AWS Cloud (for example, VPN, AWS Direct Connect)

PRACTICAL SKILLS

Adaptable in various technical environments, quick learner

LEADERSHIP

–Supervised and trained while overseeing and communications with over 40 hospitals and research institutions. Maintained and scheduled building security access while coordinating positive relationships with corporate customers, security, maintenance departments to advance.

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