Patient Registration Data Entry

Patricia Lee

Patient Access Specialist with over 12 years of extensive experience in healthcare administration, specializing in electronic medical records and insurance verification. Demonstrates strong communication skills and a commitment to maintaining HIPAA compliance, ensuring seamless patient registration and support. Enthusiastically collaborates with clinical teams to enhance patient care and streamline administrative processes. Skills

Work History

Centralized Intake Coordinator

VIA Health Partners Hospice and Palliative Care,

Pineville, NC

January 2021 - September 2024

Gastonia, NC 28056 980-***-****

***********@*****.***

WWW: Bold Profile

CPR

Microsoft Office

Multi-Tasking

Communication

Clerical

Medical Terminology

HIPAA Compliance

Appointment Scheduling

Insurance Billing

EMR

Data Entry

Insurance Verification

Patient Registration

Payment Processing

Enhanced patient registration, cutting wait times by 30%, boosting satisfaction Implemented data protocols, ensuring 99% accuracy in records Collaborated with staff to streamline processes, improving efficiency Optimized patient registration, cutting wait times and boosting satisfaction Developed data entry protocols for accurate medical records Patient Access Specialist

McLeod Regional Medical Center, Florence, SC January 2015 - January 2021 Front Desk Patient Advocate

Compleat Rehab Sports Therapy January 2012 - January 2015 Education

Bachelor of Business Administration

Strayer University-South Campus, Charlotte, NC

Associate of Business Administration

Rowan Cabarrus Community College, Concord, NC

Accomplishments

Improved efficiency in daily operations

Provided compassionate assistance to patients during registration, ensuring a positive first impression Mentored new team members on best practices and system navigation Led patient care initiatives, enhancing comfort and quality of life for terminally ill clients Collaborated with multidisciplinary teams to develop personalized care plans, improving patient outcomes

Implemented training programs for staff, resulting in improved service delivery and patient satisfaction Analyzed patient feedback to refine care approaches, achieving measurable improvements in care quality

Ensured patient confidentiality by adhering to HIPAA regulations Worked with insurance companies to verify coverage and obtain pre-authorization Answered patient inquiries regarding billing and other Administrative issues Assisted patients with completing necessary forms and documents Collaborated with clinical staff to ensure seamless coordination of care for patients Collected and validated patient demographics and insurance information Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement

Greeted guests, checked them in, and provided information about the resort Answered phone inquiries, taking messages, and transferring calls Enhanced patient registration, cutting wait times by 30%, boosting satisfaction. Implemented data protocols, ensuring 99% accuracy in records. Collaborated with staff to streamline processes, improving efficiency. Optimized patient registration, cutting wait times and boosting satisfaction. Developed data entry protocols for accurate medical records. Improved efficiency in daily operations.

Personal Information

Title: Patient Access Specialist

Provided compassionate assistance to patients during registration, ensuring a positive first impression.

Mentored new team members on best practices and system navigation. Led patient care initiatives, enhancing comfort and quality of life for terminally ill clients. Collaborated with multidisciplinary teams to develop personalized care plans, improving patient outcomes.

Implemented training programs for staff, resulting in improved service delivery and patient satisfaction. Analyzed patient feedback to refine care approaches, achieving measurable improvements in care quality.

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