AMBER RASMUSSEN
Chico, CA *.*************@*****.*** 720-***-****
OBJECTIVE
Detail-oriented and reliable remote data entry professional with experience in administrative support, customer service, and digital platforms. Skilled at maintaining accuracy, meeting deadlines, and handling confidential data. Seeking a fully remote data entry role to support business operations with precision and efficiency.
SKILLS
●Data Entry & Typing (80+ WPM, 97% accuracy)
●Google Workspace & Microsoft Office Suite
●CRM & ERP Software (Salesforce, SAP)
●Database Management & Spreadsheets (Excel, Sheets)
●Document Formatting & Proofreading
●File Conversion & Digital Organization
●Time Management & Self-Motivation
●Confidentiality & Data Security Practices
EXPERIENCE
Freelance Administrative Support – Remote
Virtual Assistant / Data Entry / Order Management
2022 – Present
●Input and organize customer orders, invoices, and product listings for small businesses
●Managed client calendars, updated databases, and transcribed meeting notes
●Uploaded product information and edited listings for online stores using Excel and CMS platforms
●Maintained strict confidentiality when handling personal or financial data
Meta (Facebook) – Remote / Hybrid
Helpdesk Support Specialist
2015 – 2023
●Provided Tier 1 technical support and logged detailed case data across internal systems
●Maintained accurate records of support issues, system updates, and user activity
●Managed large volumes of support tickets requiring strong data accuracy and follow-up
●Trained new team members on internal documentation procedures and systems
Target / Floyd’s Barbershop – Various Locations
Sales Associate / Assistant Manager
2010 – 2015
●Handled daily inventory updates and inputted sales and scheduling data into POS and HR systems
●Reviewed and submitted operational reports with attention to accuracy and deadlines
EDUCATION
Bachelor of Science – Information Technology
AIU Online
Completed coursework in data management, systems analysis, and computer applications