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Management Specialist Information

Location:
Eaton Rapids, MI
Posted:
May 18, 2025

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Resume:

PATRICIA

LANKTON

DISPATCHING

DATA PERFORMANCE

COMPLIANCE

ANALYTICS

PROFILE CONTACT

Dynamic and results-oriented professional with

extensive experience in project management, client relations, and administrative support. Known for

exceptional organizational skills, process

optimization, and the ability to drive operational success through effective problem-solving, event

planning, and seamless coordination.

517-***-****

Eaton Rapids, MI

********.*******@*********.***

LinkedIn

EXPERIENCE SKILLS

• Microsoft Office (Word, Excel,

PowerPoint, SharePoint, Outlook)

• Organizational & multitasking

• Written & verbal communication

• Business process optimization

• Monitor radio traffic & security

alarms

• Client relations & customer service

• Critical thinking & problem-solving

• Dispatch personnel, JWIN, DOL,

Stages

EDUCATION

Lansing Community College

2018

Associate in Business Administration

Dispatch Operator

Constellis March 2025 - Present

Monitored FPS radio traffic, and security alarms,

across U.S. territories. Coordinated emergency

responses and relayed critical information. Logged calls, maintained records, and ensured compliance

with regulations. Operated dispatch systems, and

performed system tests. Remained calm under

pressure, multitasking efficiently, and making quick, sound decisions in high-stakes environments.

Administrative Coordinator

CARTER LUMBER JUNE 2024 - DECEMBER 2024

Managed inventory processes, including data entry, cycle counts, RMAs, and returns of damaged

materials. Generated and maintained monthly reports to ensure accurate tracking of purchase orders, SOP aging, and receipts. Oversaw purchasing tasks such as invoicing, order placement, and supplier

coordination for timely delivery. Directed daily

production orders to ensure smooth workflow and

meet customer demands, while providing exceptional customer service and resolving inquiries to ensure satisfaction.

Business Process & Compliance Analyst

Freight Verify Aug 2018 – May 2024

Optimized business processes, improving efficiency and cost savings. Ensured data accuracy and

compliance using SQL and advanced Excel. Developed SOPs, workflows, and trained staff for adoption.

Collaborated with teams to align processes with

company goals. Analyzed data, resolved issues, and presented findings to leadership.



Contact this candidate