Customer Service Police Officer
Resume:
Darsheka Epps
Washington, DC *****
********.****@*****.***
Professional Summary
I am looking for a job where I can help and assist in anyway. I love making people happy, insisting with hospitality and enjoy working with others. I would enjoy working where I can bring my skills to a team to help it grow.
Authorized to work in the US for any employer
Work Experience
Doll Stylist
Tysons Corner, VA
September 2024 to January 2025
• Styled dolls hair
• Cleaned dolls
• Ear pierced dolls
• Polish doll nail
• Assist customers
• Interact with children
• Schedule appointments
• Walk on sales floor to assist customers
Dentist Receptionist
Washington, DC
November 2022 to August 2024
• Verified insurance information
• Filed insurance claims
• Scheduled appointments in person and over phone.
• Answered phones.
• Filed patients folders
• Handled patient fee through credit cards and cash. Special Police Officer (SPO)
Nationals Ball Park-Washington, DC
May 2019 to October 2022
Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment and access points, permitting entry. Medal detector. Dedicated Aide
Friendship Public Charter School-Washington, DC
August 2020 to June 2022
• Assisted children from prek-3rd grade
• Helped and covered teachers.
• Chaperone on field trips
• Plan and organize activities
• Assisted with cheerleading
Armed Special Police Officer
Code Black Security-Hanover, MD
February 2018 to June 2019
Secure premises and personal by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment and access points, and permitting entry. Event Staff
CES Security-Silver Spring, MD
July 2017 to August 2018
Greet and assist guests, check bags, med search, Id check. Special Police Officer (Armed)
SWATA Security
January 2018 to June 2018
Check guess in/out, Patroll, answer phones, observe cameras, observers surrounding. Use customer service. Protecting the lives of others.
Sales Associate
Target-Washington, DC
June 2017 to January 2018
Helped customers with needs and concerns, worked on cashier handling money and credit cards, answered phones.
Event Staff/Security
CSC Security-Upper Marlboro, MD
May 2015 to September 2017
Secured premises, Reported suspicious incidents, Bag search and Patrolling property. Customer Service Representative / Manager
TJ Max-Washington, DC
April 2014 to September 2016
Training, Helping customers with needs and concerns on telephone and in person. Working cashier handling cash and credit cards.
Sales Associate
Abercrombie & Fitch-McLean, VA
October 2014 to September 2015
Helping customers with needs and concerns, working on cashier handling cash and credit cards, stocking, answering phones
Education
Certification in Hospitality
YCMA - Washington, DC
January 2025 to Present
Skills
• Hospitality Experience
• Administrative Experience (2 years)
• Organizational Skills
• Network Support
• Packaging
• Childcare
• Microsoft Windows Server
• Microsoft Word
• Security
• SharePoint
• Hotel experience
• Software deployment
• Cooking (Less than 1 year)
• Phone Etiquette (8 years)
• Personal assistant experience
• Technical Support
• Hardware
• VoIP
• Help Desk
• Food preparation (10+ years)
• Surveillance
• Cultural Awareness
• Cash Handling
• Typing
• Word
• Computerized Scheduling: Responsibility
• Operating Systems and Microsoft Systems (1 year)
• Customer Service Skills
• Communication skils
• Microsoft Office
• Security and Special Police Officer Safety First Training / SPO License
• Customer Service
• Organizational Skills (10+ years)
• Google Suite (6 years)
• Remote Access Software
• Administrative Experience (3 years)
• Healthcare assistance (1 year)
• Hard Disk Management (1 year)
• high context communication skills
• Communications
• Active Directory
• Receptionist
• Help Desk Support
• Pc Support
• Stocking
• Microsoft Windows
• Time Management
• Data Entry
• Team Player
• Commercial Awareness
• Filing (4 years)
• low context communication skills
• Desktop Support
• Human Resources (1 year)
• Troubleshooting
• Associate
• sales associate
• Computer Skills (10+ years)
• Administrative and business operations (3 years)
• Food safety (2 years)
• VPN
Awards
Levy creating Legends
February 2025
T r a i n i n g C o m p l e t e d :
• L e v y C u l t u r e & H o s p i t a l i t y
• Fo o d S a f e t y & S a n i t a t i o n
• O S H A B l o o d b o r n e P a t h o g e n •
• R e s p o n s i b l e A l c o h o l S e r v i c e & H A Z C O M T r a i n i n g Certifications and Licenses
Driver's License
First Aid Certification
Baton Permit
Armed Security License
Guard Card
Contact this candidate