JENNIFER
DIEHL
*************@*********.***
Mustang, OK 73064
Bold Profile
Knowledgeable leader with in-depth understanding of program management, hardworking and decisive with good organizational, problem-solving and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I have also completed my Master Teacher and my Director Credentials in Oklahoma
PROFESSIONAL SUMMARY
SKILLS
• Training and Coaching
• Staff Evaluations
• Classroom Oversight
• Parent Communication
• Emergency First Aid
• Team Leadership
• Time Management
• Licensing Requirements
• Health and safety
• Parent-teacher relations
• Staff management
• Child development
• Safety regulations compliance
• Staff hiring
• Child development expertise
• Administrative functions
• Teamwork
Orange Coast College
Costa Mesa, CA
No Degree: Early Childhood
Education
- 17 ECE Child Development Units
Rancho Santiago Community
College
Santa Ana, CA
No Degree: Early Childhood
Education
- 3 ECE Administration Early
Education Units
EDUCATION
KinderCare Learning Centers - Childcare Center Director Norman, OK • 06/2024 - 04/2025
KinderCare Learning Centers - Center Director
Chino Hills, CA • 02/2008 - 05/2024
WORK HISTORY
Coordinated special events such as holiday celebrations or parent- teacher conferences, fostering community engagement among families in the program.
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Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
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Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
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Developed comprehensive staff training programs, improving employee skills and increasing overall quality of care provided.
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Increased enrollment numbers by executing effective marketing strategies targeting local families seeking quality childcare options.
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Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
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Ensured facility maintenance met safety standards while keeping costs low through careful vendor selection and contract negotiation.
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• Kept facility in compliance with all applicable standards and laws.
• Assisted in recruiting, hiring and training of team members. Trained new employees on proper protocols and customer service standards.
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Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
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Promoted a positive learning environment by fostering collaboration among staff members and addressing conflicts professionally.
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Achieved accreditation requirements by ensuring compliance with state and federal regulations.
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Developed strong community relationships to support center programs and initiatives.
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Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
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Irvine Valley College
Irvine, CA
No Degree: Early Childhood
Education
- 9 ECE Child Development Units
CPR Certified
NAYCE Accreditation
Mandated Reporter
Master Teacher
Director Credential for state of
Oklahoma
CERTIFICATIONS
KinderCare Learning Centers - Assistant Director
Irvine, CA • 12/2001 - 02/2008
KinderCare Learning Centers - Lead Infant Teacher
Foothill Ranch, CA • 02/1996 - 12/2001
Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
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Mentored new teachers through observation, feedback, and professional development opportunities.
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Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
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Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
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Worked closely with management to provide effective assistance for specific aspects of business operations.
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Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
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Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
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Enhanced infant development by implementing age-appropriate activities and lessons.
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Promoted sensory development by providing access to different textures.
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Ensured a safe and nurturing environment for infants by adhering to strict safety protocols and guidelines.
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Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
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Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
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Maintained accurate records of each infant''s developmental milestones, achievements, and areas for improvement.
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Consulted with parents to build and maintain positive support networks and support continuing education strategies.
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