Business Development Customer Service
Resume:
Stacey Whitehouse
Qualifications Summary
******************@*****.*** • 402-***-****
LinkedIn • Omaha, NE 68135
Adept strategist and consummate professional with extensive experience in business development and customer relationship management, excel in pioneering innovative solutions and fostering meaningful connections. Proven track record across diverse industries from sales leadership to entrepreneurial ventures in sales and customer service. Demonstrates unparalleled expertise in identifying and capitalizing on market opportunities to drive growth and enhance customer engagement. Expert in leveraging digital tools for prospecting and natural at building and nurturing client relationships, delivering results exceeding expectations. Ready to apply wealth of experience and dynamic skill set to make significant impact in commercial property leasing or transportation industry, offering strategic vision and dedicated leadership to navigate complex challenges and achieve business objectives. Areas of Expertise
• Business Development & Growth
• Market Analysis & Trend Forecasting
• Financial Management & Budgeting
• Sales & Account Management
• Prospecting & Lead Generation
• Product Demonstration & Presentation
• Team Leadership & Building
• Client Relationship Management
• Networking & Relationship Building
Professional Experience
Giftcraft, Ontario, CA 2023 to Present
Outside Sales Representative Territory Manager
Conduct in-person consultations across entire Nebraska territory to showcase extensive range of home decor and gift catalogs, effectively enhancing customer engagement and product visibility. Implement strategic sales presentations by leveraging in-depth knowledge of product lines to meet diverse customer needs and preferences.
● Spearheaded territory-wide prospecting efforts, identifying and cultivating new client relationships to drive market expansion and revenue growth.
● Fostered strong, trust-based relationships with customers through regular, direct engagement, contributing to sustained customer loyalty and repeat business.
ChaseData Corp., Plantation, FL 2022 to 2023
Business Development
Engage in proactive prospecting activities, including cold calling, without benefit of pre-qualified leads. Execute business development efforts to cultivate new client relations, expanding client base through targeted engagement strategies. Conduct demonstrations of call center software to potential clients, showcasing product's capabilities and benefits to drive interest and adoption.
● Represented company at numerous trade shows, effectively networking and promoting software solutions to diverse audience of industry professionals.
● Leveraged social media platforms to compile prospect lists by utilizing effective digital tools and strategies to identify and connect with potential clients.
The Curbside Cafe, Omaha, NE 2020 to 2023
Owner
Managed all facets of operating personal business, encompassing sales and marketing efforts, while maintaining clear communication with co-workers. Processed payments and provide change swiftly, ensuring smooth transactional experience for customers.
● Prepared and served fresh, hot food with a smile, prioritizing prompt and friendly service to enhance customer satisfaction. Page 2 2
Unique Vintage Finds, Omaha, NE 2015 to 2021
Owner
Specialized in the acquisition and sale of antique inventory, with a primary focus on furniture, catering to collectors and enthusiasts seeking unique pieces. Conducted estate sales and participated in auctions to source and sell a wide range of vintage items, expanding the business's inventory and reach.
● Offered vintage wedding rentals, providing clients with distinctive, antique decor options for their special day, adding a touch of elegance and nostalgia.
Tyco Integrated Security, Omaha, NE 2015 to 2016
Commercial Account Manager
Conducted face-to-face sales presentations and negotiations with medium and large-sized businesses in Omaha area, building strong relationships and understanding client needs.
● Utilized Salesforce CRM to follow up on leads, ensuring efficient tracking and management of sales opportunities.
● Participated in various trade shows across the country for showcasing products and services while networking with potential clients and industry peers.
Universal Roofing, Omaha, NE 2014 to 2015
Claims Representative
Engaged actively in intensive canvassing in neighborhoods affected by storms, focusing on identifying homes in need of roof replacement and offering tailored roofing solutions. ARC Nebraska, Omaha, NE 2012 to 2014
Visual Communications Specialist
Orchestrated tradeshow events, effectively generating high-quality leads through strategic planning and engagement. Tasked with creation of marketing materials and development of comprehensive marketing strategies to enhance brand visibility and engagement.
● Acquired significant accounts, including Alegent Health and Borsheims, through relationship-building and tailored sales approaches.
● Exceeded monthly sales targets, while also nurturing and retaining existing client relationships, showcasing a balanced focus on growth and customer satisfaction.
Additional Experience
Director of Business Development American Security & Investigations, Omaha, NE Sales Coordinator Extreme Limo, Omaha, NE
Senior Account Executive PayPal, Omaha, NE
Education
High School Diploma - Ralston High School, Ralston, NE Awards
Presidents Club, PayPal
Rep of the Month, Paypal. ASI
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