Office customer service coordinator, EX Clerk..

Jasmine Vale

**** **** ****** • Oveido, Fl • Telephone: 773-***-**** • Email: ************@*****.***

• Fluent in both English and Spanish language and grammar • Continuous and Process Improvements • Cross-Functional Collaboration and able to handle multiple calls on a high call volume including multitasking conversations and solutions accordingly. Able to work independently or in a group, I am a team player. Social Media Marketing

Technology and Equipment Skill Snapshot: Microsoft Office Suite Google Docs Quick study and always open to learn new PC Programs and Systems, Answer multiple calls and transfer to the correct extensions/departments, Outlook, QuickBooks.

PROFESSIONAL EXPERIENCE

AAA North Suburban Agency 2018- Present

Executive Clerk Assistant and Office Coordinator Niles, Illinois

-Anticipate and manage senior executive's needs, organizing, prioritizing, managing time and projects

- Coordinate all internal and external meetings, travel plans, and day-to-day activities

- Prepare and review documents, messages, and presentations

- Manage phone calls, screening and prioritizing incoming calls

- Organize programs, events, meetings, and conferences, including facilities, vendors, and budgets

-Strong interpersonal, organizational, and communication skills

- Ability to act independently and anticipate executive needs

- Proficiency in Microsoft Office suite and collaboration programs

-- Experience in shaping company culture and collaborating effectively with diverse backgrounds

A self-starter with a high degree of energy and careful attention to detail. Strong sense of initiative and a process-improvement mindset.

Highly flexible, creative problem solver, with a strong ability to multi-task.

Excellent oral and written communication skills.

Strong interpersonal skills.

Execute and exhibit good judgment. High level of professionalism.

Superb organizational and time-management skills.

Excellent computer skills; proficient or advanced skill in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and experience with data management.

A demonstrated ability to plan effectively, but the flexibility to handle the unexpected.

Hostess/Waitress 2017- 2018

Shoeless Joes Rosemont, Illinois

Responsibilities consisted of, serving and seating customers in a timely manner. Making sure customers are satisfied with the service they receive and making sure their needs come first. Managed daily operations of the restaurant, including inventory, purchasing, customer service, and social media. Trained new hires and fostered a positive work environment. The owner made me a floater manager in a matter of four months and sent me to train any new employees and show them examples of how he wanted customers drawn into the restaurant with great customer service skills, problem solving within maintain receipt intakes and logs and handling any upset customers and how to multitask juggling busy environmental situations all while trying to incorporate a stable and grounded environment where customers feel good energy and leave with remembering the ambiance and atmosphere of the experience they had, resulting in customers continuing to come back in and even become regulars.

Coordinator 2014 - 2017

All Staff Behavioral & Education Oakbrook, Illinois

Recruited professionals with state consented licenses to be able to work with organizations. I managed resources and provided information to assist recruiters during interviews such as background checks, making sure certifications were updated and current, and made phone calls to confirm interviews. Handled sensitive and confidential correspondence and coordinated all record keeping for the department.

Clerk/Teller 2013 - 2014

Northwest Suburb Currency Exchange Des Plaines, Illinois

Processed cash transactions, provided conditions and exchange rates for buying and selling foreign currencies, validated money, recorded all transactions through out the day. Counted all currency, added credit /debit card payments through out the store and in the vault. Handled western union transactions and money orders.

Worldwide Transportations 2012

Reservation Agent/Dispatcher Northbrook, Illinois

Scheduled appointments for service vehicles to be booked for special events, processed payments, dispatched workers, serviced vehicles for conveyance of passengers, and handled online communications and troubleshooting.

EDUCATION

Oakton Community College / G.E.D 2010 Graduated with a 164 score rating.

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