Customer Service Production Supervisor

GREGORY JACKSON

**********@*****.*** Cell: 832-***-****

Production Manager / Production Supervisor

Accomplished Manager / Supervisor with experience in terminal management and supervision from plastics to steel products. Excellent technical and analytical skills that promotes critical thinking and a creative problem solving attitude. Knowledgeable in inventory control, P & L, labor control and shipping / receiving. Background laboratory testing, vendor relations, customer service and extensive safety training. Extensive experience with SAP in production, purchasing and warehouse inventory. OSHA certified.

Core Competencies

Operations

Process Improvement

Customer Service

Team Leadership

Manufacturing Process

Shipping and Receiving

OSHA Certified

Strategic Planning

Root Cause Analysis

Health and Safety

Operating Procedures

First Responders

SAP

Team Work

5S / GMP

Professional Experience

Northwest Rubber, Houston 2021 - 2024

Production Supervisor

Manage production staff, shipping, die cutters

Monitor safety and quality

Handle hiring for my current shift

Order some supplies

Plantgistix / A&R Transport, Baytown 2020 – 2021

Operations / Safety Manager

Handling root cause analysis of injury reports

Conducting training and safety audits with recommendations for improvement

Facility Supervisor

Shipping and Receiving and Production

Katoen Natie, Baytown 2017 – 2020

Katoen Natie is a global market leader in applying engineering and adding value to supply

chains and logistics. Number 1 player worldwide in loading / unloading, transferring and storing

polymers and petrochemicals.

Warehouse Manager for Shipping and Receiving reporting to Facility Manager

Manage loading and unloading of product in 500,000 sq. ft. warehouse depending on exports at this time about 1.5 million lbs a day. Expect the Exxon business to double that amount.

Supervise 7 seven forklift drivers that handle all shipping and receiving tasks.

Clients include Dow Chemical, Chevron, Vinmart and Exxon Mobil.

Product is received primarily in railcars and packaged for export shipment

Responsible for safety, training, performance.

Control inventory.

Watco / Kinder Morgan, Houston 2014 – 2016

Kinder Morgan is the largest independent terminal operator in North America. The terminals

store and handle petroleum products, chemicals, steel products and other products.

Terminal Manager for Ferro Alloys reporting to the Vice President of Operations

Managed revenue and expenses.

Controlled expenditures and labor’

Managed 8 people including fork lift drivers, customer service, scheduler and mechanic.

Monitored and reported on air permitting limits.

Guided and directed customer packaging orders.

Packaged some alloys in supersacks, bags and drums

Managed the inventory from unloading barges to loading out haul trucks.

Steel Coil Warehouse Manager

Receive shipments of customer coils

Controlled the inventory and space through consolidation.

Performed training for new hires and ongoing training.

Plastipak Packaging Inc. Highlands, TX 2005 – 2013

Plastipak Packaging was one of the larger high speed bottle manufacturers with locations all

across the United States for a variety of customers including petroleum, antifreeze, cleaning and food products.

Warehouse Manager/Transportation Manager reporting to the Assistant Plant Manager

Managed warehouse with 12 forklift drivers and 4 drivers in the transportation division.

Controlled the inventory through consolidation and accuracy

Performed training for new hires and ongoing training.

Daily interaction with transportation companies for accurate shipments.

Direct contact with new and existing customer for customer satisfaction.

Evaluated all forklift drivers annually.

Raw Materials Manager

Oversaw the purchase of raw materials for manufacturing area from vendors.

Performed supply audits at customer sites for returnable materials.

Key contacts

with vendors on scheduled deliveries of raw materials

Direct contact with customers and vendors on the availability of materials to determine scheduling of product

Cell Leader Production Supervisor

Managed 9 blow molding lines responsibility for safety, labor control, equipment preventative maintenance, scrap losses and production reliability.

Developed, trained, and evaluated personnel to increase productivity from 70% to 85%

Scheduled preventative maintenance of production lines to reduce costly downtime.

Directed the installation of process improvement projects to improve efficiency

Managed processes through SAP for reliability, scrap, downtime, and preventative maintenance

Education

BS - Bachelors of Science in Chemistry, University of Indianapolis, Indianapolis, Indiana

MBA – Business Administration, University of Indianapolis, Indianapolis, Indiana

Contact this candidate