Sales and operations manager

James M. Saxton

***********@*****.*** • 603-***-**** • Charlotte, NC

SUMMARY

Decisive and detail-oriented Recruiter builds and retains top talent with strategic sourcing and screening. Works effectively with management to establish hiring criteria and improve organizational attractiveness. Promotes open positions on diverse platforms and engages with candidates to drive company hiring objectives. EXPERIENCE

MTS Mobile Staffing, Sales & Operations Manager

Aug 2024 - Present

Lead and manage daily operations, ensuring alignment with overall business goals and sales objectives. Develop and implement sales strategies to drive revenue growth and meet company targets. Coordinate between sales, marketing, and production teams to ensure smooth operations and delivery timelines. Monitor sales performance, analyze data, and provide actionable insights to improve processes and meet KPIs. Manage inventory levels and optimize supply chain processes to reduce costs and improve efficiency. Oversee customer relationship management (CRM) systems to track and maintain sales leads, opportunities, and pipeline activities.

Negotiate with vendors, suppliers, and clients to secure favorable contracts and agreements. Hire, train, and manage sales and operations staff, providing ongoing development and performance evaluations. Collaborate with senior leadership to set annual goals, budgets, and forecasts for both sales and operations. Identify and resolve operational issues to ensure high-quality service and customer satisfaction. Sevita, Child and Family Services Recruiter (Contract) Sep 2022 - Mar 2023

Develop sourcing/recruiting strategies to recruit talent in highly competitive markets Utilized ATS

Source candidates from multiple job boards

Ensure coverage for all open roles within my defined recruiting strategy Set up strategic marketing plan of attack on how to attract new candidates Project manage all components involved in the full-cycle recruiting process through close collaboration with the business and Recruitment Marketing team

Collaborate with Hiring Managers on all matters of hiring strategy, organizational development, and offer negotiations Ensure an impressive candidate experience through timely communication, feedback, and interviewer preparedness. Conducted background checks and reference checks on selected candidates. Conducted exit interviews for departing employees to gather feedback on company culture and areas for improvement. Assisted in organizing career fairs and other recruitment events to attract top talent. Newmont Mining Corporation, Corporate Recruiter/Coordinator (Contract) Jan 2022 - May 2022

Collaborated with hiring managers to understand their requirements for open roles. Submitted recruitment reports to provide updates to hiring manager. Developed and enhanced organizational systems, succession plans and charts. Organized employee records consistently, staying compliant with internal and government requirements. Prepared offer letters and negotiated salary packages with selected candidates. Coordinated interview schedules between hiring managers and candidates. Built strong network of candidates through various sourcing methods, such as social media, job boards, and referrals. AMN Healthcare, Strike Recruiter (Contract)

Oct 2021 - Dec 2021

Participated in the largest healthcare strike

Assisting in the sourcing of over 12000 clinicians Source candidates from multiple job boards

Ensure coverage for all open roles within my defined recruiting strategy Took in over 100 calls a day

Set up strategic marketing plan of attack on how to attract new candidates. Evaluated skills, knowledge and experience of candidate to determine ideal job positions. Collaborated with hiring managers to interview ideal candidates. Met with hiring managers to develop compelling job descriptions and determine skills required for position. James M. Saxton - page 1 of 3

Submitted recruitment reports to provide updates to hiring manager. Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates. Addressed organizational staffing needs, working closely with management to understand and establish optimal levels. Determined application requirements with detailed analysis of job descriptions and qualifications. Nashua Community College, Maintenance Mechanic

Feb 2020 - Jul 2021

Ensured proper working order of major commercial building utilities Maintained HVAC, Electric, Landscaping, Plumbing

Worked with vendors for essential updates and preventative maintenance Helped ensure the facility was fully compliant during COVID protocols. Serviced and tested machinery regularly to evaluate performance. Reviewed operation manuals and followed instructions aligning with protocols. Handled high volume maintenance work orders with organized approach. Performed routine maintenance on various types of machinery, such as pumps, motors, and conveyor systems. Assisted in installation of new equipment by assembling components and connecting wiring. Lights Up, Lead Installer

Sep 2018 - Oct 2019

Managed a crew of installers

Go to client homes and install seasonal lighting

Assist in gathering new sales leads.

Uncrated, installed and configured products at customer locations. Scheduled installations to align with equipment delivery, customer availability and construction schedules. Replaced components or systems in residential and commercial buildings and properly disposed of old equipment. Trained new installers on best practices for efficient work performance and quality control. Submitted daily progress reports detailing tasks completed, challenges faced, and recommendations for improvement. Communicated with clients to address any concerns or questions about installation process. Educated customers on proper use, care, and maintenance of installed systems or products. Utilized hand tools, power tools, and equipment to complete installations efficiently and safely. Monitored material inventory and restocked workspaces and vehicles with required supplies for planned jobs. Ensured that all installed components met industry standards for quality and performance. Maintained accurate records of completed installations for reference and future service calls. Performed routine maintenance on tools and equipment to keep them in optimal working condition. Patriot Technical Consultants, Technical Recruiter May 2018 - Sep 2018

Source candidates from multiple job boards

Ensure coverage for all open roles within my defined recruiting strategy Gather new sales leads

Achieved over $20,000 in billing with 9 candidate starts in first 3 months Set up strategic marketing plan of attack on how to attract new candidates. Highlighted current job openings by crafting personalized recruitment emails. Expanded applicant pool through networking events and tech conferences. Conducted pre-screening communications to analyze each applicant's qualification for technical positions. Conducted initial screenings of applicants via phone interviews to assess technical skills and cultural fit. Identified and sourced potential candidates through job boards, social media platforms, and networking events. Managed job postings across multiple platforms, ensuring accuracy and consistency in content. Randstad, Staffing Manager

Sep 2011 - Mar 2018

Collaborated with hiring managers to understand their requirements for open roles. Submitted recruitment reports to provide updates to hiring manager. Developed and implemented recruitment strategies to attract qualified candidates. Created reports detailing progress toward achieving established recruitment targets throughout each quarter or fiscal year. Established partnerships with external agencies or vendors offering specialized services in niche industries where finding qualified candidates may prove challenging.

Optimized staffing strategies by tracking vacancies, market conditions and new hire statistics. Negotiated salary offers and benefits packages with prospective employees. Monitored industry trends to stay informed of changes in employment laws, regulations, and market conditions that could impact recruitment efforts.

James M. Saxton - page 2 of 3

EDUCATION

Nashua Community College

Business Management • Dec 2010 - Present

Hesser College

Criminal Justice • Dec 2001 - Present

SKILLS

Talent management • Policy Development • Outbound Calling • Talent Acquisition • Process Improvement • Pre- Employment Screening • Recruitment • Partnership Development • Performance Evaluation • Salary Negotiation James M. Saxton - page 3 of 3

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