Digital Marketing

Joseph Quinn *********@*****.*** • 908-***-**** LinkedIn

Professional Summary

Results-driven marketing professional with robust experience in digital marketing, lead generation, and remote business development. Adept at designing innovative strategies that drive revenue growth, boost brand visibility, and enhance customer engagement. Expert in leveraging CRM systems and remote collaboration tools to execute targeted campaigns and secure qualified leads. Seeking a part-time remote marketing role to apply my expertise and deliver measurable results. Available for part-time remote marketing opportunities. Highly adaptable, self-motivated, and committed to delivering measurable results through innovative digital marketing strategies.

Key Skills

● Digital Marketing & Campaign Management: Design, implement, and analyze targeted digital campaigns to optimize performance.

● Lead Generation & Recruitment Marketing: Recruited 100+ Prescription Assistance agents and 100+ medical sales consultants using innovative outreach techniques.

● CRM & Data Management: Proficient in LionDesk, Five9, Zoho CRM, The Contact System, Vanilla Soft, LightSpoke, QuickBase, Act, Goldmine, eXpresso, Salesforce, and Google platforms.

● Remote Collaboration & Telecommuting: Skilled in using Zoom, Slack, Asana, and other virtual work tools for effective remote communication.

● Website Design & Revenue Optimization: Co-founded Personal Voice Inc. and implemented a website that increased revenues by 63%.

● Communication & Customer Engagement: Exceptional written and verbal communication skills, with a strong ability to craft persuasive messaging and resolve customer issues. Professional Experience

Marketing & Business Development Specialist (Remote) Self-Employed / Contract Roles 2006-present

● Developed and executed digital marketing strategies to generate qualified leads for B2B and B2C campaigns.

● Recruited and trained over 100 Prescription Assistance agents and 100+ medical sales consultants through targeted outreach and innovative recruitment techniques.

● Collaborated with organizations including Virtual Assist LLC, LK Marketing, and Profit Direct, focusing on appointment setting and cold calling to support sales and marketing initiatives. Telecommuting Sales & Marketing Specialist (Contractor)Liveops Inc. & Related Agencies

● Managed sales campaigns using formal telecommuting protocols, upselling services while addressing customer inquiries.

● Leveraged multiple CRM platforms to track leads, manage follow-ups, and analyze campaign performance to refine outreach strategies.

Co-Founder & President – Digital Strategy Personal Voice Inc.

● Spearheaded the design and launch of a company website that boosted revenues by 63% through enhanced online presence and targeted digital marketing.

● Led remote prospecting, content creation, and lead qualification, ensuring consistent follow-up and improved customer engagement.

Team Leader, Customer Service & Operations Chanel, Inc., Piscataway, NJ

● Directed a customer service team and managed internal communications to reinforce brand messaging and elevate customer satisfaction.

● Collaborated with cross-functional teams to integrate marketing insights into operational improvements and service delivery.

Customer Service & Appointment Setting Supervisor Lullaby Portraits, Piscataway, NJ

● Managed customer communications and appointment scheduling using a proprietary DOS-based system, contributing to improved retention and reduced losses.

● Oversaw training and scheduling initiatives, ensuring consistent and professional service delivery. Additional Experience:

Diverse roles in insurance, mortgage applications, and direct sales, providing a solid foundation in marketing communications, customer engagement, and direct outreach. Education

Bachelor of Arts in Natural Sciences, Minor in French Worcester State University, Worcester, MA Dean’s List Honoree

Certifications & Training

● Telecommuting Certification: Contractor certification with Liveops Inc.

● Total Quality Management (TQM) & Continuous Improvement Program (CIP)

● Mortgage Training: Residential conforming & non-conforming 1003 documentation

● Microsoft Certified Professional (MCP): Technical Support, Networking Essentials, Word, Excel, NT 4.0 Network Administration

● GMP & WMS Training: Good Manufacturing Process, Warehouse Management Systems, OSHA, MSDS, and Labeling

● Public Opinion Research: Trained Surveyor credentials

● Indeed Assessment Recognitions: Expert in Verbal Communication and Marketing; Highly Proficient in Sales, Call Center Customer Service, and Problem Solving; Proficient in Inside Sales and Bookkeeping Technical Proficiencies

● CRM & Marketing Tools: Extensive experience with a wide range of CRM platforms and digital marketing software.

● Remote Work Platforms: Proficient in Zoom, Slack, and other remote collaboration tools.

● Digital Strategy: Skilled in website design, online customer engagement, and lead nurturing.

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