Product Manager Business Analyst

*********@***.*** • 206-***-****

Kurt von Fuchs LinkedIn • Bainbridge Island, WA

Senior Business System Analyst/Product Manager

Experienced Product Manager and Business Analyst skilled in leading teams and enhancing software development life cycles through agile methodologies. Proficient in crafting business and technical requirements, streamlining operations, and deploying efficient release plans. Demonstrates success in cross-functional collaboration and strategic initiative execution.

Areas of Expertise

Strategic Planning Cross-Functional Collaboration Agile & Waterfall Methodology Business & Data process flow Team Leadership Requirements Analysis Data Analysis (SQL/Postman/Power BI Release Planning Jira & Confluence & Azure DevOps End-to-end/UAT

Career Experience

Randstad Digital (Contract), Independence, OH 12/2023 – 3/2024

Product Manager /Analyst

Coordinated System Integration / End to End and UAT testing for the Flexible Fulfillment Product Team

•Worked with Product, Development and QA teams to map out & document overall test strategy

•Wrote high level test cases in Jira/Confluence

•Coordinated resolutions of issues within test environments

•Reduced testing cycle from 1 month to 2 weeks

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ATD, Huntersville, NC 7/2021 – 10/2023

Product Manager /Analyst

Managed B2B site operations, supporting replatforming initiatives for SAP upgrade. Led data mapping and process design initiatives to enhance system efficiency. Served as Product Manager for ATD Connect, overseeing bundle of APIs deployable to POS systems or accessible directly by customers.

•Used data analytics to and search optimization strategies to enhance results on PLP/PD to improve user experience.

•Led requirements gathering to redesign Cart & Checkout functionalities, improving overall user interface and navigation.

oStandardized use of Jira/Confluence and Figma/Miro process flow diagrams

oLed grooming sessions with dev teams, defining acceptance criteria and story points for new features and production support.

•Maintained and updated the backlog requirements within Jira.

NORDSTROM, Seattle, WA Senior Business Analyst. 3/2018 – 6/2020

Led requirements gathering for in house POS, by collaborating with business stakeholders and store product management.

•Worked with business and technical teams in crafting ranked Epics list of requirements, contributing to creation of viable project backlog in Jira. This included business process and data flow diagrams.

oMade sure ALL stakeholders were involved and set up regular “check ins” for clear communication.

•Conducted data analysis on frequency of 'edge cases' over past two years, reducing feature set complexity by eliminating unnecessary functionality.

•Acted as Scrum Master, implementing Agile methodology in SDLC for POS development through series of sprints, enhancing functionality.

•Established formal requirement gathering and review process, initiating RACI matrix for key business stakeholders and conducting weekly review meetings to ensure signed-off requirements.

•Worked with PCI and Data Governance.

Program Manager / Analyst 12/2014 – 3/2018

Spearheaded implementation of phased enterprise deployment of Microsoft Office upgrade across 200+ stores and corporate offices. Managed test environments for Sales Events on the website and mobile applications. Coordinated team communication through weekly stakeholder meetings for better understanding of sales events and promotions.

•Achieved 50% reduction in helpdesk calls by communicating ahead of companywide software updates.

•Steered significant efforts toward managing phased rollout, minimizing interruptions, and ensuring a smooth transition.

•Executed job title and function analysis for MS Office license assessment, resulting in $1.5M cost savings by aligning roles with appropriate licensing options.

•Devised systematic rollout schedule in collaboration with store technology team to address company bandwidth constraints during internal software updates, maintaining minimal disruptions.

•Established business-only test environment with automated refresh and training guide, cutting refresh time from 1 week to 12 hours.

•Planned and executed releases for tech and business tasks, reducing planning time from two days to six hours.

•Created standardized test cases for different business units, improving efficiency from three months to three weeks.

Release Coordinator 2/2012 – 12/2014

Supervised and maintained performance lab operations and ensured smooth releases to production, including environmental patches and upgrades. Coordinated and executed release activities for software products. Collaborated with cross-functional teams to develop and maintain release plans for both technical and business tasks. Monitored and reported on progress of release activities by identifying and addressing issues promptly.

•Employed automated updates of security patches to replace time-consuming manual processes.

•Improved efficiency by automating the manual test environment, reducing labor-intensive processes.

•Documented processes for content releases in website's performance labs, expediting overall operations.

•Established system monitoring for regular security patches, eliminating need for engineering and business teams to manually monitor releases.

•Streamlined release setup process by developing efficient release plan templates for each major release type, resulting in 66% reduction in setup time.

Senior Application Analyst 1/2005 – 2/2012

Worked on a variety of small, medium and large projects for multiple Product Management swim lanes. I acted as an “in house” rover moving between projects/Product tracks when/where need arouse for Business/Application analyst.

•Worked on a team gathering requirements and executing End-to-End and UAT for 2 versions of checkout.

•Worked on a team to first revamp then redesign inhouse OMS.

•Worked on upgrades enhancements to in house CMS.

Education

BA in Psychology and Criminal Justice

Seattle University, Seattle, WA

Additional Relevant Information

Professional Accreditations/Affiliations:

Certified Scrum Master, VMedu

Product Management Professional

Volunteer Activities: Bridge Program, Alternates to Violence

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