Customer Service Home Health
Resume:
Tyashia Franklin
Kingstree, SC 29556
*****************@*****.***
EXPERIENCE
Hope Academy, Kingstree, SC — Receptionist
December 2023- May 2025
Responsible for all secretarial work for the company. Responsibilities include networking, advertising, book keeping and maintaining financial record, organization of paperwork and files, and company communications including email, phone and fax. Being the first point of contact for company associates, needing to ensure a professional first impression and a good company to customer relationship while maintaining specific standards and displaying good customer service skills.
Debra’s Divine Angels, Kingstree, SC — Housekeeper
January 2023- November 2024
Detail-oriented housekeeper with nearly 2 years’ experience maintaining clean and orderly homes. Proficient in residential cleaning and household management, committed to exceptional service. Responsibilities include general cleaning, sanitizing bathrooms and kitchens, changing linens, laundry, organizing, waste disposal, window cleaning, reporting maintenance issues, and adhering to client preferences.
Helping Hands Nursing, Lanes, SC — Nurse’s Aide Assistant
May 2022 - December 2022
Responsible for assisting home health aides with caring for elderly patients, including preparing meals, cleaning and storing laundry, transportation, medication organization and administering, and housekeeping services. Responsible for assisting patients with mobility and cognitive issues, ensuring the safety of the patient while maintaining the company's oath and standards.
D’s Kitchen, Kingstree, SC — Co-Owner
July 2022- Present
Assist with the responsibilities ofa range of positions from Sous Chef to expediter. Partially responsible for creating menus and assisting the owner with purchasing company inventory. Also responsible for preparing and cleaning work stations, and prepping food items. Preparing and packaging meals, ensuring quality for all customers. Delivering meals within a 30-mile radius of the company location in a timely manner. Managing receipts and order of sales. Being the main point of contact for all customers, ensuring a warm and welcoming customer experience and providing excellent customer service.
EDUCATION
South Carolina Virtual Charter School, Kingstree, SC — Diploma
August 2020- Present
SKILLS
Time Management, Typing and basic computer skills, Customer Service, Organization, Attention to detail, Communication, Teamwork, Interpersonal Skills, Scheduling, Cooking, Budget Management, Inventory Management, Sales
LANGUAGES
English - Level 3
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