*************@*****.***
Sunder Michael
SUMMARY
GM -Multi Services with 19 years of progressive experience with Sodexo tied to multi-unit management, customer satisfaction, and leading productive teams. Proven track record of developing targeted business operations. Decisive leader and highly competent in achieving goals, without compromising quality standards and in parallel instilling a dynamic team focus.
AREAS OF EXPERTISE
WORK EXPERIENCE
Leadership & Team Building
Multi-Service / Multi Unit Operations
Safety Culture Focused
Training & Development
Client Relationship Development
Facilities Project Management
Results Driven
Financial Systems Trainer
Project Management- Operations
Union Experience
Resident District Manager
Currently with Chartwells food service at Carnegie Mellon University, Pittsburgh PA, where I lead a team of 150 hourly employees and 18 managers with an operational volume of 20 million and overseeing catering volume of 6.2 million annually.
General Manager- Multi Services
Sodexo
2006 -2024
Provide superior service experience in facilities and food service through a team of managers for American University/Theological College -CUA/George Mason University and others, implemented cost control measures in labor and raw materials in the region lowering labor and raw material costs. Current managed labor
12.6M. Lowered Plate cost from $4 to $2.83 in one month at GMU. Expanded scope and additional contract services by 10%. Extended contract at Theological College three times totaling 25 years without going to rebid.
Facilities & Food Service Director of Operations
Christ Chapel & Christ Chapel Academy 2003 - 2006
Managed hard and soft FM services, landscaping, and housekeeping. Constructed a cafe to cater meals to students. Managed facility renovations of over 100,000sq ft.
Food Service Manager
Sodexo - Norfolk State University 2002 - 2003
Contract Value over 5M. Improved Safety Record by 30%. Reduced labor cost by 25% through optimization. Increased participation by 10% through process optimization. Helped develop and guide a dynamic management team to provide a
best in class service.
UNIQUE CONTRIBUTIONS
Created a Safety App
Created a Labor Recruitment App
Created Labor / Raw Material Tracking Systems currently been used within the region to keep a tight control on labor and Raw material spend.
SODEXO RECOGNITION
WORK EXPERIENCE
Sodexo LEADER PROGRAM Graduate
Spirit of Sodexo - Gold Award 2019
Regional Labor Champion – 300+ accounts
Mentoring Circles Graduate
Area Safety Champion 75+ accounts
Serving on the GM council for North America (5 years ongoing)
DRIVE Champion
Finance Champion
General Manager Projects/Operation
Kedar Investment Group 1999 - 2002
Renovation/management of multiple motels.
General Manager Akbar Restaurants 1996 -1999
Operated multiple restaurants in Maryland.
Regional Operations Hospitality Consultant (India)
VGP Group 1993 -1996
Managed multiple resorts and theme parks with multiple concession stands. Managed 3-time share resorts.
Food & Beverage Manager
Carnival Cruise Lines 1990 -1993
Managed food operations in multiple dining rooms up to 5000 passengers in Carnivals mega liners and 17 bars.
EDUCATION
Bachelor of Science in Hospitality Management & Nutrition
1988
AWARDS & CERTIFICATIONS
Best Project Executive Award –1994 (Given by the president of the VGP group of companies for constructing and managing 3-time share resorts in India)
Chef of the month Award in DC-Keanny Produce company in 2014.
Serve Safe Certified/Proctor
CPR/First Aid Certified