Passionate and self-motivated customer experience professional.

Darin Younes

Shrewsbury, MA • *****.******@*****.*** • 774-***-**** • linkedin.com/in/darin-younes-961382319

Professional Summary

Passionate and self-motivated customer experience and relationship management professional with a strong background in community engagement, digital communication, and client coordination. Adept at working in remote settings and cross-functional teams, with a proven ability to build lasting relationships, coordinate events, and support strategic initiatives. Excited to bring my organizational skills, love for travel, and community-first mindset to a vibrant global network.

Core Competencies

Community Engagement & Support

Remote Team Collaboration

Travel & Lifestyle Industry Insight

Client & Partner Relationship Management

Event & Campaign Coordination

Strong Communication & Interpersonal Skills

Social Media & Digital Tools

Flexible, Organized & Self-Directed

Bilingual: English, Arabic

Professional Experience

Customer Support Coordinator

Wesco, Remote

2023 – Present

Supported customer inquiries and resolved issues for a global client base through digital platforms.

Built strong client relationships through consistent follow-up and proactive communication.

Collaborated with remote teams to enhance customer service workflows.

Recognized for quick adaptability in a fully remote environment.

Client Relationship Coordinator

GE Healthcare, Boston, MA

2021 – 2022

Maintained ongoing communication with clients and internal teams to coordinate projects and ensure client satisfaction.

Tracked KPIs and created status reports for partner engagement and support.

Worked cross-functionally to address client needs and align solutions with business goals.

Marketing & Community Assistant

Gold & Fine Jewelry Business Owner, Lebanon

2017 – 2020

Managed digital marketing and customer engagement, driving business visibility and loyalty.

Coordinated local events and online promotions to build brand community.

Fostered client relationships through personalized experiences and communication.

Education

B.S. in Business Administration & Marketing

University of Massachusetts Boston

Tools & Platforms

Slack • Zoom • Microsoft Teams • Google Workspace • Canva • Trello • Asana • HubSpot (basic knowledge) • Instagram & Facebook (community management)

Travel & Personal Interests

Avid traveler with a love for exploring new cultures and connecting with diverse communities.

Enjoy planning trips, outdoor walking tours, and discovering hidden gems.

Passionate about wellness, family time, and inspiring others through community involvement.

Contact this candidate