Training Specialist Senior Technical

Richard Jimenez

908-***-**** Belford, NJ linkedin.com/in/rick-jimenez-1298593 *********@*****.***

Technical and Business Training Specialist

Seasoned Technical and Business Training Specialist with extensive experience in developing and delivering high-impact technical training programs. Proficient in a wide range of technologies, with a proven track record of improving employee performance and productivity.

Key Skills

Curriculum Development

Instructional Design

Leadership & Team Collaboration

Agile Project Management

Written and Verbal Communication Skills

Problem Solving

Technical Expertise

Relational Databases

SQL and PL/SQL

Data Warehousing / ETL

Power BI

Excel

UNIX

EXPERIENCE

FDM Group, New York, NY Oct 2014 – Apr 2024

Technical and Business Trainer

Provided both virtual and in-person training at locations including New York, Washington, Charlotte, Austin, and Toronto academies.

Delivered training to diverse groups in Business Intelligence, Databases, SQL, PL/SQL. Linux, Shell Scripting, Windows Server 2016, Web Applications, Excel, Finance, Scrum, and Professional Skills to prepare them for successful careers with Fortune 500 clients.

Coached and mentored learners on business and soft skills etiquette resulting in improved professional conduct and enhanced workplace communication.

Prepared consultants for IT industry-recognized certification exams, such as Professional ScrumMaster, leading to a high exam pass rate.

Coached and mentored multiple virtual, cross-functional Agile development teams with up to 25 members in innovation PODs, successfully driving the delivery of numerous projects focused on internal application development.

Achieved a 96% overall average positive feedback rating on post-training consultant surveys, validating learners' satisfaction with both the delivery and content of the courses.

Developed, maintained, and implemented various curricula, interactive learning modules and projects that were aligned with current trends and best practices for program-specific and client-driven programs

Mentored and coached new instructors to ensure course delivery met company training standards and practices.

Engaged learners by utilizing a diverse range of instructional methods and formats, including simulations, team-based and individual hands-on activities, group discussions, videos, and lectures, resulting in increased learner participation and improved comprehension.

Resultz Staffing and Oracle University, Nationwide Mar 2006 – Sep 2014

Database Technology and Programming Instructor

Trained customers nationwide in Oracle SQL, PL/SQL, Advanced PL/SQL, SQL Tuning, New Features, and Application Server courses, resulting in enhanced technical proficiency.

Achieved an average of 92.3% positive feedback in course surveys, reflecting high levels of learner satisfaction with both training delivery and course quality.

Conducted specialized training sessions in Oracle database management and programming for corporate clients significantly enhancing working skillsets.

Mentored and coached new instructors ensuring delivery aligned with company standards and methods.

Designed curricula and developed engaging course content which enhanced learner understanding and application of database technologies and programming principles.

Addressed a diverse matrix of learners and professional needs at Oracle, Oracle partners, and clients’ locations.

ADDITIONAL EXPERIENCE

US Census Bureau, Freehold NJ

Field Operations Team Leader

CERTIFICATIONS

Professional Scrum Master, Scrum.org

EDUCATION

Bachelor of Business Administration (BBA), Seton Hall University, South Orange, NJ

Diploma, Computer Programming, The Chubb Institute, Parsippany, NJ

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