Customer Service Medical Secretary

HELEN

COLLINS

Yuma, AZ *****,

928-***-****

************@*****.***

PROFESSIONAL SUMMARY

Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature, also worked in the office with patients as a medical secretary. Worked on the computer to input patient information and get the patient ready for their next appointment SKILLS

• Customer Satisfaction • Excellent Customer Service • Customer Loyalty

• Microsoft Office • Powerpoint • Greet Guests

• Order Taking • Coaching and Mentoring • Time Management Skills

• Cash Drawer Management • Training and Development • Microsoft Word

• Excellent computer Skills • Reliable • Dependable

• Responsible

EXPERIENCE

Medical Secretary February 2023 - June 2023

Sothwest Oncology Yuma, AZ

• Responsible for fixing an appointment for the patients with the doctor

• Prepare for the next appointment

• Worked on the computer to input patient information

• Work closely with the doctor

• Schedule appointments

• Maintained patient records and managed communication with the patients Cleaning Crew Member May 2022 - November 2022

People Ready Temp Agency Phoenix, AZ

• Collected over 20 big bags of garbage from various locations to properly dispose of waste in designated dumpsters

• Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets

• Responded immediately to calls from personnel to clean up spills and wet floors

• Maintained floor cleaning and waxing equipment

• Completed routine floor stripping, sealing and finishing. Cashier Server January 2022 - March 2022

Mc Donald Yuma, AZ

• Collected over 20 big bags of garbage from various locations to properly dispose of waste in designated dumpsters

• Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets

• Responded immediately to calls from personnel to clean up spills and wet floors

• Maintained floor cleaning and waxing equipment

• Completed routine floor stripping, sealing and finishing. Customer Service Associate October 2018 - November 2020 RCS Phoenix, AZ

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction

• Offered friendly and efficient service to customers, handled challenging situations with ease

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

• Carried out day-day-day duties accurately and efficiently Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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EDUCATION

GED February 2024

AWC, Yuma, AZ

CERTIFICATIONS

Sales Associate Certificate Connect To Lead Certificate Driver License Microsoft Word Microsoft Power point

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