Reliability Engineer Site

.

SEEMA SINGH

Site Reliability Engineer and QA Lead/Support Engineer

Phone 510-***-****

E-mail *****.****@*****.***

LinkedIn: https://www.linkedin.com/in/seema-singh-99039a88/ SUMMARY

A results-driven engineering professional and passionate problem-solver, I leverage a strong technical foundation and a "lead from the front" mindset to drive team success and achieve strategic objectives. With a proactive, hands-on approach, I go beyond the expected to deliver impactful solutions that align with the broader goals of the organization. As a dedicated team player and continuous learner, I thrive on challenges that require innovative thinking and have a large-scale impact. Currently serving as a Site Reliability Engineer at Cisco, I bring a blend of ambition, analytical thinking, and leadership to effectively understand client business requirements and deliver optimized, scalable solutions. My focus is on fostering collaboration, inspiring teams to excel, and consistently delivering excellence in every endeavor. My role involves a blend of technical expertise, leadership, collaboration, and strategic planning, making significant contributions to the organization's automation, DevOps, and quality assurance efforts. CORE COMPETENCIES

Site Reliability Engineer DevOps Kubernetes Cloud Automation AWS Azure GCP Architecture Design Agile AI Tools Pytest iOS Android Confluence

Skill Set:

Modeling Tools Rational Rose, MS Visio, MS Project Programming Languages: JAVA, Visual Basic, Python, JavaScript Servers WebLogic Server, Tomcat

Defect Tracking Jira, Mercury Quality Center

Web Technologies HTML, XML, CSS, Bootstrap, Angular JS Methodology Agile, Waterfall

RDBMS SQL Server, MS Access, Oracle, MySQL, JDBC

Operating Systems Windows, UNIX

Utilities and Presentation/Artwork Tools: MS Office, Snagit, Dreamweaver, MS Project, MS Excel Visio, Illustrator, AutoCAD, MS

Office

Six Sigma Tools Six Sigma Minitab for optimization Configuration Management Tools SVN, CVS, GitHub, Ansible, Puppet Mechanical Engineering Tools ERP, PLM, CRM, Pro-E, SOLIDWORKS Performance Testing Load Runner, JMeter, Chrome Memory Profiler Agile/ Scrum Management

Tools:

Rally, VSTS, Bugzilla

DevOps tools Docker, Kubernetes, AWS, Microsoft Azure, Google Cloud Platform, Ansible, Puppet, Nagios, Splunk, App Dynamics, Thousand Eyes API Testing Postman, Rest Assured, Karate Framework CI/CD Build Pipeline: Jenkins, AWS, EC2

Cloud Platforms Google Cloud, AWS, Microsoft azure, Frog Artifactory PROFESSIONAL EXPERIENCE

Project Title: Cisco, San Jose

Role: Site Reliability Engineer and QA lead (March 2024-Present) Currently serving as a Technical Lead and Site Reliability Engineer at Cisco, I lead the design and delivery of robust, scalable automation and monitoring solutions across multiple teams. My role blends architectural leadership, hands-on back-end development, and DevOps integration to ensure high-quality, performant systems.

Key Responsibilities:

Provide end-to-end technical leadership in designing and developing middle-tier (Java) APIs and microservices, with a strong focus on automation and CI/CD.

Design and implement backend automation test frameworks using Playwright (JavaScript), Selenium (Java and JavaScript), and Pytest for API testing.

Establish CI/CD pipelines in Jenkins and GitHub Actions to support automated build, test, and deploy processes.

Collaborate with developers and architects to drive backend integration strategies, emphasizing testability, reliability, and scalability.

Lead test strategy and test automation initiatives aligned with agile product development and sprint planning.

Create technical architecture diagrams, system design documentation, and onboarding guides for cross-functional teams.

Mentor nine scrum teams in adopting automation best practices, fostering CI/CD maturity and testing coverage.

Drive adoption of functional test automation within development workflows, integrating Allure reporting for results visibility.

Work with SCM platforms like Bitbucket and GitHub for code versioning and contribute to centralized QA and DevOps documentation via Confluence.

Perform system observability and troubleshooting using Splunk, AppDynamics, and Thousand Eyes for proactive monitoring.

Lead QA Guild initiatives to promote knowledge sharing, technical excellence, and standardization across teams.

Tech Stack & Tools: Java, Spring Boot, JavaScript, Playwright, Selenium, Pytest, Jenkins, Bitbucket, GitHub, Allure, AppDynamics, Splunk, ThousandEyes, Jira, Confluence, Docker, Wiremock (mocking), REST Assured (POC)

Project Title: Cepheid, San Jose

Role: Automation test engineering lead (December 2019-Feb 2024) At Cepheid, I served as the Automation Test Engineering Lead for the Command-and-Control platform, driving full-stack automation strategy from the ground up while contributing to performance, cloud integration, and test architecture.

Key Responsibilities:

Led the backend and API test automation for a high-performance, Java-based command system, integrating Rest Assured and Karate Framework for RESTful services.

Served as technical point of contact for defining architecture, test plans, test case design, and automation approach in coordination with product and engineering stakeholders.

Designed and implemented CI/CD pipelines using Jenkins to support continuous testing and deployments across dev/stage environments.

Oversaw the creation and execution of integration tests, performance scenarios, and mock services using Wiremock.

Created test data strategies including database setup/teardown automation using SQL and test data management tools.

Led functional and regression test automation using Karate for both API and UI, and integrated results into reporting dashboards.

Mentored team members on Java-based testing, Git workflows, and cloud-based execution using Google Cloud Platform (GCP).

Participated in sprint planning, PI planning, and agile ceremonies as part of cross-functional Scrum teams.

Engaged in architectural reviews and proof-of-concepts, with an emphasis on scalable and reusable test automation patterns.

Conducted firmware and hardware-level testing to validate end-to-end functionality, including interactions with AngularJS-based front-end and Node.js services.

Used JFrog Artifactory for artifact management and collaborated with configuration management to streamline release readiness.

Tech Stack & Tools: Java, Karate Framework, Rest Assured, Jenkins, Git, Google Cloud Platform (GCP), SQL, Postman, AngularJS, Node.js, JFrog Artifactory, Wiremock, Jira, Confluence Project Title: Acuity Brands, Oakland

Role: Software Automation and Integration Engineer (IOT Platform)/Support Engineer (February 2017-Oct 2019)

Working as a Software Automation and Integration Engineer software Automation and Performance testing lead for automating Web Applications, API’s, Apps and APK’s by using Selenium Web-Driver, Rest Assured API,and Appium, integrating the regression suite to the CI/CD build pipeline. Performance testing by using Load Runner. Used Robotic Framework for Automation with Karate Framework, the Salesforce admin, Google cloud platform, Hashi Corp, Apigee, Pytest Responsibilities:

● Working with the team by following agile methodology on automation of different applications within the organization.

● Work with DevOps teams to deploy the automation code on cloud platforms.

● Heavily involved in Load and Performance testing of IOT based application and Front end Data Analytics Project.

● Co-ordinate and mentor offshore team on application automation.

● Pair programming with other developers on the specified tasks on a day-to-day basis.

● Using DevOps tools like Docker, Kubernetes and other tools for deploying the applications on cloud.

● Code review of the team members and offshore teams

● Deal with various customers like Cisco, Lucid and others if they need help or come across any issues.

● Deploy the application of different devices and check the scalability and performance of the application as well as different devices.

● Firmware testing of controllers and coming up with the test cases and test plan

● Came up with API testing framework by using Pytest

● Validation of the application, firmware and thorough testing.

● API Testing by using Postman and also started automation by using Karate Framework

● Worked on automating Android and iOS mobile apps using Appium integrated with the Selenium and TestNG frameworks.

● Designed cross-platform test suites for both APK (Android) and IPA (iOS) files using Appium and deployed them to emulators and real devices.

● Performed functional and regression testing of mobile apps related to smart lighting and IoT control (e.g., remote light control, sensor integration apps).

Conducted performance testing on mobile applications using LoadRunner, validating app behavior under different user loads.

● Utilized cloud-based device testing platforms like Browser Stack for running Android and iOS test cases across various OS versions and screen resolutions.

● Worked closely with firmware and mobile app teams to test REST APIs, BLE (Bluetooth Low Energy) communication, and controller-device interaction on mobile endpoints.

● Built Appium-based mobile regression suites integrated with Jenkins CI/CD pipeline for automated testing upon code check-in.

● Logged and tracked mobile issues using Jira and contributed to QA documentation for mobile testing procedures.

● Confluence page creation for any POC or my work. Environment: Java, JDK 1.8, Jenkins, CI, Maven, TestNG, Docker, Kubernetes, Microsoft Azure, Amazon Web Services, Rest Assured, Linux, IOT-Devices, Load Runner, JMeter, Postman, SOAPUI, Karate Framework, Robotic Framework, JFrog Artifactory

Project Title: BlackRock, San Francisco

Role: Automation and Integration test Engineer (February 2016-2017) Working as a QA Automation and Integration test Engineer by using Selenium WebDriver and LoadRunner to test Web Applications and do rounds of performance testing. Responsibilities:

● Working with the team on automation of web applications by using Selenium Framework with Java.

● POC on mobile automation by using chrome emulator for android and IOS devices by enhancing the existing framework.

● Tried automation BlackRock apps (BlackRock Events, I Thinking).

● Analyzing daily and DR checkouts and finding out the root causes.

● Taking up the issues assigned through Jira’s and working on those issues.

● Automating the required task.

● Involved in testing JavaScript and Nodejs based projects.

● Running the automated test cases in CI.

● Pushing the code in SVN.

● API Testing by using Postman

● Creating Jenkins Jobs and executing the scheduled jobs.

● Sharing the report with the team members.

● Contributing in improving and enhancing the existing Selenium framework.

● Came up with many improvements and enhancements for the existing selenium framework.

● Extensive API Testing knowledge by using Postman

● CI/CD Build pipeline by using Jenkins

● Led a POC to integrate mobile testing into the existing Selenium framework using Appium, targeting both Android and iOS platforms.

● Automated smoke and sanity tests for BlackRock mobile apps such as BlackRock Events and I Think using Appium and Java.

● Used Chrome emulators to simulate mobile device environments for quick validations during sprint cycles.

● Created reusable functions and test components for mobile UI interaction (tap, swipe, scroll) and input validation.

● Worked on compatibility testing of mobile apps across multiple devices and OS versions to ensure stability and responsiveness.

● Captured logs using adb (Android Debug Bridge) and Xcode logs for debugging app crashes and network-related issues.

● Provided feedback to the dev team on platform-specific issues (e.g., iOS layout rendering, Android WebView lag).

● Creating Confluence pages

Environment: Java, JDK 1.8, Jenkins, CI, Maven, Sybase, UNIX, JDBC, Junit, Selenium Web driver, Appium, Android and IOS, UFT, SOAP UI

Project Title: Intuit, Mountain View

Role: Automation and Integration test Engineer October 2015-February 2016) Worked as a QA Automation and Integration test Engineer with Marketers in QuickBooks Ecosystem including QuickBooks online and Desktop products.

Responsibilities:

● Heavily involved in writing scripts for load and performance testing by using Load Runner and JMeter.

● Syncing up with the offshore team.

● Understanding the requirements and going through the MRDs.

● Working on the automation of the user stories based on the promotion dates.

● Picking up the automation tasks assigned in Jira and completing the tasks within the timeline.

● Reviewing the automation code and then pushing the code in GitHub.

● Web Services testing by using SOAPUI.

● Testing the application in each release and production push for each promotion.

● Extensive API Testing knowledge by using Postman.

● CI/CD Build pipeline by using Jenkins.

● Manual testing

● Extensive hands-on PLM tools

Project Title: - Cisco, San Jose

Role: Senior Software test Engineer (November 2012– Sept’2015) Worked in Smart Services User Experience (SSUE) It is an application framework that runs in a dedicated browser. Environment: Load Runner, VB Script, Java, HTML, JDK 1.6, Tomcat, ANT, Web Services, Maven, SQL Oracle 10g, UNIX, Windows’ XP, QC, MySQL, JDBC, JUnit, TestNG, Selenium IDE, Selenium Webdriver, Selenium RC, Load Runner, JMeter, Java Script, JConsole, HTML, CSS, Rest Web Services, Shell Scripting (Bash shell), Rally, Defect Tracking tool, C- SAT.,SOAPUI,Postman,CI/CD,Jenkins

Responsibilities:

● Load and Performance Testing by using LoadRunner and JMeter also used Lots of internal tools required for creating and Mapping CCO ids for Load Testing and other activities.

● Attended Daily Scrum meeting.

● Automation of JVM Restart by using Selenium Web-Driver and JUnit4 that resulted in huge saving of manpower and time with this script we could restart more than 100 JVM’s and scalability check by using Load Runner.

● Used C-SAT for UI Automation and automated the UI.

● Worked in Agile Environment with hands on experience in Manual and Automation Framework for Functional Testing.

● Done Security Testing

● Done java coding extensively for Data Driven framework and Keyword Driven Framework by using JUnit and TestNG framework along with Selenium IDE, Selenium RC and Selenium Web Driver and running the test parallel by using Selenium Grid.

● Test Plan Design for Functional and Performance Testing of the Framework.

● Performed Automation Functional Testing of SSUE and written different JUnit, TestNG test cases and using Selenium RC, Selenium Web Driver, Selenium Grid and CSAT

● Participated in designing Application from UI screens perspective and written business scenarios accordingly.

● Shell scripting (Bash Shell) for Linux OS.

● Extensively used Postman for API testing

● Firmware testing

● Performed Manual/Functional Testing of SSUE Framework and written JUnit, TestNG test cases.

● Day to day use of Selenium IDE, Developer Tool and firebug for rapid prototyping and test checks.

● Have done the role of the business analyst when required and talk to customers to understand better

● Web Services, SOAP UI, WSDL, Postman

● Maintained a central repository to determine the readiness of the application by combining Planning,

● Execution and Defect Tracking.

● Importing requirements, creating test cases, validate requirements with test cases and generating reports

● using Quality Center

● Database testing by using JDBC and MySQL.

● Requirement gathering, preparation of BRD and FSD.

● Manage the testing process, schedule batch tests, log and track defects using Quality Center.

● Involved in daily meetings with Team members to keep track of defects and provided update on testing progress to the Team Lead.

● Created Test Cases, Test Suites using Junit.

● Written JUnit test cases and helped the developing team in building the application.

● Provided Automation scripts to the Performance and Development Team to use them as a Base script for Load Testing.

● Developed and Executed JUnit Test Cases using Eclipse IDE.

● Developed SQL queries to test the data after executing transactions like upload processing and check

● Extensive API Testing knowledge by using Postman

● CI/CD Build pipeline by using Jenkins

● Processing in batches.

● Reviewed and documented the requirements in Business Requirements Document (BRD), Functional Requirements Documents (FRD), User Guidebook and established traceability using Requirements Traceability Matrix (RTM).

● Produced interface specifications, user documentation, and User Acceptance Testing (UAT).

● Created PowerPoint presentations and project updates for management review.

● IPv3 and IPv4 testing. L2/L3 testing and used Wireshark for L2/L3 protocol testing. Project Title: - MARIS, BART, CA.

Role: Developer, Quality Analyst, System Analyst – (July 2011– 2012) MARIS is a BART train tracking system with Asset management. This system keeps track of real time trains running in BayArea. There are various functionalities like Make Train, Clear Train, Exchange Train and Asset Management. The car incidents, car washes and reports are other functionalities in this system. Environment: Java, XML, ANT, HTML, UNIX, Windows, Quality center, MySQL, JDBC, Junit, Selenium RC, JMeter,Postman

Responsibilities:

● Working in an agile environment and delivering the User Story in a very short span of time along with requirement gathering, preparation of BRD and FSD.

● Performed Automation Functional Testing of Maris system and written different Junit test cases BY using Selenium RC, Selenium Grid.

● Participated in designing Application from UI screens perspective and written business scenarios accordingly.

● Shell Scripting (Bash Shell) for Linux OS.

● Created HTML and CSS pages also used Bootstrap.

● Performed Manual/Functional Testing of Maris system and written Junit Test Cases.

● Day to day use of Selenium IDE and firebug for rapid prototyping and test checks.

● Done system testing by using LoadRunner and JMeter.

● Have done the role of business analyst when required and talk to customers to understand better the functionalities.

● Web Services testing by using SOAP UI

● Extensive API Testing knowledge by using Postman

● CI/CD Build pipeline by using Jenkins

● Maintained central repository to determine the readiness of the application by combining Planning,

● Execution and Defect Tracking.

4. Project Title: -Document Control system for Heavy Duty engines. Quality Assurance Lead/PM – Defiance Technology, Troy (Sep 2007– Nov 2010) Defiance Technology is a Hinduja Group Company, with a focus to provide Engineering, Manufacturing and Enterprise (EME) Services and Solutions for Automotive, Aerospace, Defence, Industrial and General Manufacturing industries. Project was to create a Document Control System management and 2D drawings and 3D models of the components for the company's intranet. It involves uploading documents and drawings based on categories/groups/BUs. It also supports add, edit and Advance search facility to authorized users. The project will result in an intuitive and functional intranet Document Control System for employees and will be a single source for all documents and processes, which will increase efficiency between cross-functional groups.

Environment: Java, XML, WebLogic, MySQL, JDBC, JMeter, Selenium IDE, Selenium RC, JUnit, TestNG, SOAP UI, WSDL, Load Runner, Postman

Responsibilities:

● Managed team size of three, actively involved in conducting meetings.

● Involved in giving technical support to offshore teams.

● Responsible for creating different test data for QA and dev.

● Performed Manual/Functional Testing of Document control system and Check Processing Written user-defined functions and generated Test Matrix.

● Involved in writing the codes for the application in java and done White Box Testing by using JUnit and did functional testing by using Selenium IDE and Selenium RC along with firebug.

● Performance testing by using JMeter and LoadRunner.

● Extensive API Testing knowledge by using Postman

● CI/CD Build pipeline by using Jenkins

● Manual testing

5. Project Title: -Design, Development and Analysis of the Heavy duty EGR engines. Design Manager-Ashok Leyland, Bangalore (July 2006– August 2007) Shortage analysis of components on the vehicle chassis line

● In this project the challenge was to match the online store stock of the component with the physical stock. It was a challenging project which needed deep study of stores, purchase, sales and completely working on enterprise resource planning. Completed the project with success.

Optimization of the piston Bowl of a highly rated engine

● This project involved lot of experiments on the engine by considering the optimization parameters like delivery quantity, Nozzle tip protrusion, Injection timing and timer travel by using MINITAB.all the possible outcomes from these parameters were extracted and then the best combination was selected for experimentation which resulted into the required emission value needed for the engine.

Design of Experiment of HA6DTI2N MKII Engine by using optimization tool

● ENGINE DEVELOPMENT involves optimization of shape of combustion chamber, injector, turbocharger, valve timing, fuel delivery, nozzle tip protrusion (NTP), spray configuration. Simulation by computational fluid dynamics

(CFD) saves substantial time at the test bed.

● 5.7 Liters 152 kW CRS BS IV engine development with EGR Technology:

● Association in engine development process at AVL Graz, Austria

● Complete layout design of the engine.

● Discussion with AVL for the layout check and feasibility

● 3D Modeling of all the components

● 2D Drawing release of all the new components

● Identification and discussion with the suppliers for component proto samples.

● SAM check of all the components on the engine.

● Uploading of the complete engine 3D model in the PLM.

● Upload of 3D Model and 2D Drawing of the components in the PLM

● Computational fluid dynamics with AVL of the intake manifold of the engine for Proper EGR Distribution and Mixing in the Engine.

Education

B.E in Industrial and Production Engineering from SGSITS, Indore Certificates and badges

● Data Science @Cisco Generative AI Blue Belt 2025

● Working on AWS AI Practitioner certification

● Six Sigma course certification designed by Thomson Learning USA

● Six Sigma Green Belt Certification by Indian Statistical Institute

● Certification for quality by National Institution for Quality and Reliability.

● Cisco Security Ninja Certification white and green Belt certified.

● Cisco BMS Certification.

● Attended official Agile Transformation Training by Rally Team

● Worked in an agile environment and delivered the User Story in a very short span of time.

● Participated and won certificates in Hackathons organized by Cisco.

● SPG-Cisco Talent Award winner.

● Certification by DGLOGIC –UI Development

● Salesforce Admin and Developer certification

● API Testing and Automation by using Postman and Rest Assured

● BE in IPE in 2005

Contact this candidate