Admin Assistant Customer Service
Resume:
Resume
Lethiwe Mbano
061******* ************@*****.***
Drivers licence : Code 10
Address: Number 22
Lilly avenue
Berea
Johannesburg
2094
Profile
I am a driven individual who loves challenge and setting a difference to those who cross my path.
Work Experience
Building manager & Care taker @Grove Properties May 2018- October 2024
Responsibilities
Managing the collection of rentals
In charge of all admin
Managing of day to day running of the building
Day to day interaction with tenants
Managing all construction work
In charge of the rent book(TPN)
Reporting of everything that takes place within the building
Running of the cleaning department
Buyer
Running of certain accounts
Payroll
Filing
Time sheets
Reference
Thami P Molefe
Admin assistant @Doors Galore-February 2018-April 2018
Responsibilities
Filing
Data capturing
Managing the daily duties of the warehouse
Making and taking phone calls daily
Responding to and sending emails daily
Understanding customer demanding and assigning work through the creation of deliveries
Managing time sheets
Keeping accurate records
Processing orders
Maintaining health and safety standards
Organizing the dispatch and delivery of goods
Buyer
Administrator
References:Duane Morris (Manager)
Personal Assistant to Annabelle Johnson-Regional Director @Avroy Shlain Cosmetics-2016
Responsibilities
Maintaining diaries
Responding to emails daily
Help organizing rallies
Making office calls daily
Typing/word processing
Filing
Ordering incentives
Preparing letters, presentations and reports
Wrapping gifts for functions
Managing 12 area managers
Managing 170 group managers
Managing beauty advisers
Calendar
Name tags
Labeling gifts as per theme
Recognition gifts
Business cards
Reference: Annabelle Johnson
: Regional Director
Customer Service Consultant GEMS MEDICAL SCHEME-Teledirect-2015
Responsibilities
Data capturing
Taking and making office calls daily
Responding to emails daily
Assisting eligible clients with joining the medical scheme
Responding to call backs daily
Handling objections and queries
Escalating calls to different departments
Educating clients on the 5 different options
Reference: Nkosinathi Ndlovu
: Manager
Telesales Agent @ NVSC I TALK SOLUTION-2010-2013
Responsibilities
Selling Standard bank master cards
Selling blue bean master cards
Selling MTN contract phones
Data capturing
Typing/word processing
Objection handling
Reference: Prudence Mbetseni : HR
Educational Qualifications
High Grade Passed : A Level
Subjects : English, Literature in English, Ndebele
Mathematics, History, Geography, Sociology
Other Qualifications
Institution: Z C I
Course : Computer Course
Modules : Ms. Dos, Ms Windows, Ms Excel, Ms Power Point
Institution: PW College
Course : Call Centre Course
Modules : Inbound and Outbound, Customer service, Customer care
Telephone Etiquette, Data Capturing
Institution: Pest Control Academy
Course : General Pest Management Program
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