Jessica Osborn
Lilburn, GA P: 805-***-**** *.*********@*****.***
EXPERIENCE
GREENWOOD ORGANIZATION (McDonald’s Franchising Partner)Alpharetta, GA Administrator May 2024 (Ongoing)
● Built multiple data reporting systems for financial analysis and organizing key priorities using Excel, Quickbooks, and vendor sites.
● Polished accounts payable responsibilities by streamlining our bill creation and payment processes within two weeks.
● Organized and executed large-scale company events, as well as full calendar management for a team of up to eight Supervisors.
● Tracked, reconciled, and investigated employee spending closely to find financial discrepancies, and accurately eliminated problematic obstacles.
● Created and applied an accurate, streamlined organizational system for an archive consisting of over 16,000 documents, on top of managing high-volume data entry.
● Created a Fleet Management system for the company as well as drafted liability contracts for all persons operating company vehicles.
● Maintained all administrative company information such as all store information, bank information, current employees across all McDonald’s restaurants, as well as encrypting all sensitive in-company files.
● Continuously assisted Human Resources in auditing for multiple projects, such as personally preparing our 401(k) Census, tracking hours for employees outside payroll, tracking and logging TapCheck deductions per pay period for each store, and editing/redrafting our official employee handbook. RELIABLE RESTORATION (Mitigation and Reconstruction Company)Peachtree Corners, GA Project Coordinator January 2023 - December 2023
● Created customer fields upon intake and acted as liaison and advocate between customer, insurance adjuster, and project manager through every project, from entry to finish.
● Managed over 50 active customer accounts at a time and maintained accurate project updates throughout every timeline.
● Dispatched several project managers and estimators at a time to locations using careful calendar and complex organization.
● Drafted and reviewed project contracts with customers and adjusters.
● Collected several outstanding balances for projects ranging as far back as two years past due. INCOMMUNITY (Non-Profit Group for Adults with Intellectual Developmental Disabilities)Atlanta, GA Senior Executive Assistant October 2021 - October 2022
● Coordinated the calendars and schedules of all senior staff with advanced calendar organization.
● Managed weekly meetings in varying locations including webcam support, catering, and providing thorough minutes of every meeting.
● Developed a streamlined application process for families applying for disabilities and grants.
● Ordered and maintained all supplies for a multi-level office.
● Planned and executed multiple events including Christmas Parties, Fundraising Galas, and Strategy-building meetings.
● Acted as front desk for the company once a week before interviewing and training the next front desk employee. ADDITIONAL
Technical Skills: Advanced in Excel and all Excel functions, Advanced in Google Sheets and all Google Sheets functions, Quickbooks Online, DropBox administration, Project Coordination and management, Advanced in all Microsoft Office functions, Event Planning, Contract drafting, Software upkeep/installation, CRM Management, Printer maintenance Soft Skills: Friendly and compassionate with guests and customers, Eager to help, Many Years of hospitality experience This is a highly qualified candidate.