Customer Service Personal Shopper
Resume:
Latasha Blewett
Kansas City, MO *****
**********@*****.***
Professional Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated professional trained in picking, packing and shipping orders. Delivers reliable service against daily targets with superior work ethic and team-oriented mindset. Successful at supporting accomplishments and maintaining safety standards.
Work History
May 2021 - Current
Hy-Vee Grocery Store - Prairie Village, KS
Personal Shopper
Select and pack online customer orders
Responded promptly to customer inquiries via phone or email
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
September 2015 - Current
Independent Contractor - Kansas City, MO
Instacart Shopper
Shop Orders as they come in
Followed all safety protocols while handling food items such as raw meats, produce and dairy products
Monitored expiration dates on items to guarantee freshness for customers
Delivered groceries on time according to company standards for customer satisfaction
Provided exceptional customer service throughout the shopping experience
August 2016 - October 2021
Amazon/Wholefoods - Kansas City, MO
Online Personal Shopper
Scanned items when pulling from shelves to update system stock information
Completed pickup and shopping orders for customers within local area
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
September 2010 - August 2015
JCPenney Distribution Center - Lenexa, KS
Picker Packer
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers
Maintained cleanliness of work area, equipment and supplies used in picking process
Inspected and verified shipments for accuracy and quality assurance
Assembled boxes or other containers for packing goods prior to shipment
April 2002 - September 2012
In Home Care Services - Kansas City, MO
Caregiver
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles
January 1998 - March 2002
Strahm Automation & Mailing - Kansas City, MO
Machine Operator
Set up and operate machine tools to produce precision parts and instruments
Monitor the feed and speed of machines during the machining process
Check products for accuracy using measuring instruments such as calipers, micrometers, gauges
Skills
Online Order Processing
Prioritizing Orders
Attention to Detail
Flexible Schedule
Mobile ordering understanding
Delivery organization
Online ordering familiarity
Shopping management
Medication reminders
Housekeeping support
Personal Care
Emotional Support
Medication Distribution
Safety awareness
Patient assistance
Personal hygiene maintenance
Mobility Assistance
Meal Preparation
Companionship skills
Compassionate Caregiving
Product Inspections
Product Packaging
Order ticket reading
Box building and packing
Shipment Preparation
Order Picking
Warehouse Safety
Barcode scanning
Work order processing
Commercial driving
Order Verification
Package scanning
Order picking and processing
Shopping Orders
Excellent sense of direction
Time Management
Safe Driving
Delivery Scheduling
Positive Attitude
Product picking
Customer Service
Order proofing
Delivery procedures
Education
May 2017
Olathe North High School Olathe, KS
High School Diploma
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