Microsoft Office, SQL and Jira

YUHANIS BT ZAINAL AZMAN

INFORMATION COMMUNICATION TECHNOLOGY (ICT)

CONTACT

*-**-* ***** *, Perdana Emerald, Jalan PJU 8/3,

Bandar Damansara Perdana, 47820 Petaling Jaya, Selangor Tel: +6-017-***-**** Email: ********@*****.***

PROFILE EXECUTIVE SUMMARY

• Strong knowledge in working with various banks to setup, maintain and secure the application environment

• Extensive exposure to corporate culture through

working experience in I/T company and various

collaboration with colleagues and team members

• Demonstrated ability to contribute to teams with minimal training; commended by team lead for

contributions to department during internship

EXPERIENCE

Name: Yuhanis Binti Zainal Azman

Nationality: Malaysian

Field: Information Communication

Technology

Major: Software Engineering

Minor: Business Management

Silverlake Digital INX Sdn Bhd (Jan 2024 – Present) Business Analyst

- Assist to gather requirement by identifying user needs and recommend solution to client.

- Develop Functional Specification Document, test scripts, user guide for solutions

- Actively perform application testing to confirm system function according to requirements

- Act as a liaison between development team and stakeholder throughout the implementation

- Analyzing. developing and proposing enhancements to current business processes, reports and application in order to optimize system effectiveness.

- Continuously improved application system by analyzing user feedback and implementing design enhancement to ensure more intuitive and user-friendly interface

Juris Technologies Sdn Bhd (Jan 2022 – Nov 2023)

Professional Services Engineer / Business Analyst

- Subject matter expert on the banking processes, workflows and guide customers on using Juris solution. Prepare and execute customer education on the system

- Facilitate discovery sessions to uncover customer’s requirement and prepare the documentation

- Configure Juris software on non-programming level according to the customer’s environment

- Facilitate and execute the User Acceptance Test and work with programmer to fix any defects

- Analyze and understand system requirements, design specification and business values

- Develop, design and document tests and test cases. Prepare and execute scripts to automate rules execution and automation

- Design and execute automated tests to verify manual and automated results

- Report defects and retest resolved bugs and defects

- Report test coverage and document test results during execution

Silverlake Structured Services Sdn Bhd (May 2019 – Dec 2021)

Operation Support

- Prepare monthly Staff Utilization report

- Prepare early of the month and bi-weekly Outstanding Issues or Change Request report

- Monitor the department project progress and prepare justification report on exceeded project schedule

- Prepare the statistic report to present Issues and Change Request by customers

- Plan and organize training for internal staff and provide the project code for their timesheet

- Trainer for Microsoft Excel Intermediate level

Internship at Petronas ICT Sdn Bhd (Aug 2017 – Apr 2018) Software Engineering

- Attended meeting on requirement study and proposal on new system developed by external vendor

- Perform User Testing on the SAP system that is used by the department

- Prepare documentation for future projects that will be implemented for the department

Implement Robotic Process Automation (RPA)

- Conduct preliminary study on the existing system and current process flow of the department.

- Examine documentation of existing processes and

understanding interconnectivity of processes intra and inter-department

- Searching for the available technologies to be

implemented that will fit to Petronas current

environment without sacrificing effectiveness

- Plan, prepare and execute the process automation using tools called UiPath

- The tools was implemented successfully and simplify the business flow for the department

PERSONAL SKILLS

Communication

Adaptability

Collaboration

Creativity

Social

TECH SKILLS

Programming Language

SQL

PL/SQL

Visual Basic

Python

Office Automation Skills:

Microsoft Office Suite

Jira

EDUCATION

Bachelor of Technology (Hons.)

Information Communication Technology

SMK Bukit Rahman Putra

Jalan BRP 7, Bukit Rahman Putra

47000 Sg Buloh, Selangor

REFERENCE

Prasad Balakrishnan

Head, Project & Delivery, Group Finance

Petronas Sdn Bhd

Academic Projects:

Final Year Project (May 18 – Dec 18)

ROBOTIC PROCESS AUTOMATION USING REAL TIME DATA

Develop a system that automate the back-office processes to help an organization and free up the employee from repetitive task, allow them to focus on tasks that requires face-to-face interaction with the customers.

Technopreneurship Team Project (May 18 – Dec 18)

Pulse Rate Alarming System

- A wearable system that can help to take care of their elderly who stay alone at home while their care-taker work at the office.

- The project won Silver Medal Award at ICIIC 2/2018 at Langkawi, Kedah Documentation

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