Customer Service Office Manager
Resume:
Cindy Langlois
Fallbrook, CA *****
****************@*****.***
Team Player / Customer Satisfaction
· Exceptional Customer Service care; Builds trustworthy client relationships
· Ability to reach out and speak on a one-to-one basis and to groups
· Great listening skills; Resolves problems swiftly
· Uses Microsoft Office Pro Plus; Point of Sale (POS) System Authorized to work in the US for any employer
Work Experience
Office Manager
Sunshine Behavioral Health-Orange County, CA
August 2021 to Present
Meet and greet and interact with all people who come into the reception area. Answer phone and address any and all questions. Work with all departments and people within the company and act as a liaison. Set up interviews for potential qualified candidates and participate in interviews on site. Trouble shoot and help where help is needed. Coordinate and work with Human Resource department making sure required employee compliance is up to date. Working with Human Resources and setting up and coordinating required wellness appointments for employees who work with clients and who are joining our team. By pulling together health and other certifications needed for employees, the company stays in up to date for state required compliance. I am responsible for all supply ordering for 9 houses and work with supervisors directly. This health industry assists clients with learning a healthy lifestyle and has three levels, detox, residential and sober living.
Assist with writing and editing monthly newsletter. Act as a liaison throughout company. Coordinate all tasks in a timely manner.
Hospitality Specialist
Warner Hot Springs Resort-Warner, CA
January 2017 to May 2020
• Interacts with customer making menu recommendations and suggestions.
• Coordinates and food and beverages for patrons
• Point of Sale (POS) system ; Issues bills and accepts payments Open Floor Sales and Leasing Consultant
Toyota Carlsbad-Carlsbad, CA
January 2015 to December 2017
· Determine customers automotive needs, and follow up communication
· Maintains processes; Attends weekly sales meetings and training sessions
· Cultivates a follow-up program that encourages repeat & referral business Product Specialist/Fleet/Internet Sales Manager
Power Toyota-Orange County, CA
January 2010 to December 2015
· Utilizes the Sales Process and continually learns new product knowledge
· Prospects on a day-to-day basis by phone, e-mail, text and in person
· Effectively manages daily tasks to achieve revenue goals Traffic School Instructor
DMV-Hemet, CA
Education
Bachelor of Science in Human Services
Skills
• Exceptional Customer Service care; Builds trustworthy client relationships
• Marketing
• Ability to reach out and speak on a one-to-one basis and to groups
• Uses Microsoft Office Pro Plus; Point of Sale (POS) System
• Serving
• adaptable
• Great listening skills; Resolves problems swiftly
• Automotive sales
• Management
• Sales
• Microsoft Word
• Sales management
• Customer service
• Organizational skills
• Computer skills
• Communication skills
• Marketing
• Dealership experience
• Store management
• Supervising experience
• Project management
• Guest services
• Interviewing
• Typing
• Cash register
• Restaurant experience
• Office management
• Phone etiquette
• Front desk
• Serving
• Customer relationship management
• Public speaking
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