Customer Service Part-Time
Resume:
Shaeel Omarjee
A spirited, optimistic young person with a zealous commitment to add value both to my life and the lives of others. Possess the capability to acquire new abilities quickly that I may not otherwise have in order to achieve success in my present and future endeavours, always striving to uncover business prospects that could help expand my knowledge and skill set. To do this successfully, I understand that I need to better my capabilities by taking on new challenges to ultimately reach my goals I am interested in gathering knowledge on methods and systems of managing procedures within a professional and corporate atmosphere, as well as capitalise on chances to get on-the-job training.
SK Tooling & Machinery as well as Palin’s Packaging was a great opportunity to enhance those expertise.
Experience
Responsible for Purchasing Activities for the business. Responsible for Purchase Orders and Quoting to major clients such as Hulamin and Toyota SA Motors.
Ensure the dispatch of goods are on schedule.
Formulating Quotes on both Excel and Word formats. Handled Online presence of the Business, as well as redesigning company Logo. Assisted majorly on cost-saving when looking for items to be purchased for clients. Liaised with Local and international Corporations. Troubleshooting any PC, Laptop and Printer related issues. My time at SK Tooling & Machinery was short, but a Rememberable experience, teaching me the ins and outs of a business environment as well as the unexpected when dealing with various clients allowing me to try and be one step ahead to ensure success.
Greet Customers with a welcoming and helpful attitude. Answered questions regarding sales and promotions. Responsible for tracking and packing stock.
Assisted with Displays and Product appeal.
Responsible for Over the counter sales and inbound calls. Customer service ensuring customers are satisfied with their purchases. Procurement Officer
Sales (Part-time)
2021-2022
2022-2023
SK Tooling & Machinery
Palin’s Packaging
Contact
Education
Phone
*************@******.***
148 Columbine Avenue, 2091,
Johannesburg
Address
Abbotts College
National Senior Certificate
2020
English
Afrikaans-
Intermediary
Languages Tasked to do Spreadsheets on Excel.
Giving customers product knowledge.
Answering Customer calls, Listening to their concerns and problems. Cold Calling, Handling Inbound and Outbound Calls. Call Centre Agent
2023-2023
YSA TRADING
Personal information
04/08/2002
Date Of Birth
Male
Gender
South African
Nationality
Policy Cancellation; cancel policies following company rules and regulation as well as reinstatements of policies if client wishes to not go through with cancellation. Cancellation of lapsed policies due to non-payment, always adhering to the deadline given to me.
Excellent compliance to the companies SLA.
Handle out bound calls concerning client requests and queries. Always going the extra mile to ensure team and companies tasks are completed to the fullest extent.
Thorough investigation skills when process has been breached and prompt resolution Associate Client Correspence Consultant
2023- Current
Brighrock Life Insurance
Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sharepoint
Computer Literacy
Digital Marketing
Adaptability
Communication
Problem Solving
Strategic Planning
Teamwork
Work Ethic
Time Management
Reference
Wifi and Internet Knowledge
Attention to Detail
Anne Wilson
Phone:
Owner Palin’s Packaging
***********@*******.**.**
Keith Naidoo
Phone:
Email :
Manager SK Tooling & Machinery
Riaz Omarjee
Phone:
Manager YSA Trading
Email : ****@**************.***
Education
English Home Language
Afrikaans First Additional Language
Mathematical Literacy
Business Studies
Economics
Creative Arts
Life Orientation
Subjects
2017-2020
National Senior Certificate - Abbotts College
Extra Curricular
Student Representative Council 2017-2020
Contact
Education
Phone
*************@******.***
148 Columbine Avenue, 2091,
Johannesburg
Address
Abbotts College
National Senior Certificate
2020
English
Afrikaans-
Intermediary
Languages
Personal information
8 April 2002
Date Of Birth
Male
Gender
South African
Nationality
Policy Alteration reduction and increases on polices, processing and liaising with and for our Distribution Specialists as well as Financial Advisers. Responsible for processing and ensuring policies are placed correctly and finalised with the correct re-insurer.
Duty of running the Commission Calculation on every activated servicing and ensuring it reaches the relevant department for processing. Adhering to SLA promptly.
Cancellation of New Business Applications before activation should the policy not the be taken up.
Contact this candidate