Emily
Drouillard
Defiance, United States
*.**********@*****.***
Diploma in General Studies May 2024
Education
Defiance High School, Defiance, USA
Work History
Dunkin', Defiance, USA March 2025 - May 2025
Team Member
Maintained open lines of communication with team members to foster a positive work environment.
Utilized effective time management skills to prioritize tasks within the team's workflow.
Proactively identified opportunities for process improvement within my role as a valued team member.
Consistently exhibited a strong work ethic, contributing to the overall success of the team.
Supported team members during tight deadlines, ensuring project completion.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise. Meijer, Defiance, USA November 2024 - January 2025 Retail Sales Associate
Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked.
Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks. Skills
Experienced Crew Member
in retail and food service
with over three years of
expertise in customer
service, sales, and inventory
management. Recognized
for exceeding sales goals,
maintaining high customer
satisfaction, and resolving
issues efficiently. Skilled in
communication, teamwork,
time management, and
organization. Seeking a
full-time opportunity for
professional development
and to apply interpersonal
strengths in a dynamic work
environment.
Stocking
Retail Sales
Customer service
Facility cleaning
Adaptability and flexibility
Cash register
Food handling
Communication and conflict resolution
Organizational skills
Teamwork and collaboration
Achieved daily sales goals by balancing teamwork and effective communication.
Understanding customer needs to offer personalized suggestions. Addressed customer complaints swiftly and efficiently. Engaged in store merchandising by setting up displays and sale signs. Enhanced loss prevention by watching for theft and suspicious activities on the sales floor.
Ensured accuracy in stock counts through systematic audits and identified discrepancies.
Collaborated with team members to create a positive work environment focused on delivering exceptional customer service. Goodwill Industries, Defiance,
USA
July 2022 - August 2022
Retail Team Member
Organized donations in storage, assessing items for sale suitability. Assisted in transporting clothing to the sales floor for display and organization.
Ensured proper hanging and display of items.
Greeted customers, helped locate merchandise, and suggested suitable options.
Arranged visually appealing displays by shelving and merchandising new products to maximize sale impact.