Consultancy Services System Engineer

Jefferson Solomon

**** **** ***** ******, ********* 319

Milwaukee, Wisconsin - 53202

Email ID: *********.*********@*****.***

Mobile : +1-414-***-****

www.linkedin.com/in/jefferson-solomon

professional summary

Mainframe Professional with 11+ years of experience as a Developer Lead/Designer in BFSI and Insurance Domains.

Hands on experience in Writing jobs using JCL, Writing and Analysis of COBOL, PL/1 and SAS programs, Development of core functional modules, Enhancement of complex existing codes, Unit/Regression testing, Retrofitting the codes, Debugging, Automation of processes (including the entire software development life cycle) and L2 / L3 Support.

Skills in Database handling using DB2, SQL and VSAM, SFTP protocols, Production Control and Batch Operations, Business, Ad hoc, Service requests, performance tuning and coordinating with Business users.

Adept in project knowledge gathering, Business & System Analysis.

Proficient in Software Programming, Strong communication & interpersonal skills, with abilities to multi-task, handling risks under high-pressure environment.

Career Titles:

Infosys Limited Technology Lead - US Jan 2024 – Till Date

Infosys Limited Production Support Lead - US Jan 2023 – Jan 2024

Infosys Limited Technology Lead Jan 2019 – December 2022

Tata Consultancy Services IT Analyst Jan 2018 – Jan 2019

Tata Consultancy Services System Engineer April 2015 – December 2017

Tata Consultancy Services Assistant System Engineer July 2013 – March 2015

Tata Consultancy Services Asst. System Engineer-Trainee March 2013 – June 2013

Primary Skill Sets (IT)/Tools:

Languages : COBOL, PLI, Mainframe SAS, CICS, DB2, VSAM, JCL, Basics of Core JAVA

Operating Systems : Windows, IBM Mainframe z/OS, GitHub

Database & Tools : IBM Data Studio, Rapid SQL, Dbeaver, Autosys, Control-M, CICD

File Management : VSAM, File-Aid, File-manager

Communication : CICS, TSO/ISPF

Change Control : Changeman

Other Tools : SPUFI, QMF, DB2FileAID, TWS, CA7, TOM, INFOX, Fault Analyzer, SFTP

Application Package : MS – Excel, PowerPoint, Word

Software applications : IBM Lotus notes, Lotus Sametime, MS Outlook, Citrix

Method : Agile (Scrum) Model, V Model improved version of waterfall model.

CERTIFICATIONS

Foundation certification in Banking

Basic Certifications in Digital Core technologies

Completed internal certifications in DB2, Mainframe and Agile Methods.

project overview (Infosys):

Client : Northwestern Mutual (Insurance Company) in USA

Northwestern Mutual is an American financial services mutual organization based in Milwaukee. Its products include life insurance, disability income, and long-term care insurance; annuities; investments; and investment advisory products & services.

1) Project Title : Enterprise Data Access Services (EDAS)

EDAS represents a data and service ecosystem that is primarily focused on the client’s data within the organization. The EDAS organization manages over 130 systems of record services that provides operations across 20 different data stores while processing over 8 million messages and transactions per day. These services are leveraged by most of our top tier business applications. At a high level, these services can be broken down into 4 key areas:

a)Mainframe based ‘generic’ data components that provide core business data access

b)System of record data stores for the customers and their policies

c)Client Data Consolidation Ecosystem

d)Client Data Administration System for client data edits across source systems

Project Duration: Jan 2021 – Till Date

Role : Technology Lead

Team Size : Ten

(Continued working at client location in Milwaukee, Wisconsin in the role of Production Support Lead / Technology Lead since January 2023)

Key Role/Responsibilities:

Contributing towards the requirement elicitation for application development including functional and technical specifications, design and development.

Participating in activities related to estimation of work to provide inputs for overall project estimation.

Executing system, performance and integration testing

Interfacing with internal teams geographically distributed to undertake onsite specific activities of the project

Providing instant support to juniors on specific technical competencies required to deliver on the assigned tasks

Taking part in deployment activities of developed artefacts in production by utilizing DevOps tools as a part of Continuous Integration/Continuous Deployment (CI/CD) under customer supervision. This includes L2 and L3 support for all mainframe services owned by our application.

Contributing to optimize batch processes

Participating in Knowledge Transfer sessions, help to prepare system appreciation documents and support the Transition process

Pitching in ideas and actively participating in Team discussions

Involving in execution of flying-in work and monitoring night batch operation

Supporting client interfacing activities and help to create the relevant reports in a timely manner.

Being responsible for end-to-end application support involving Analysis of Business and Technical incidents, coordinate with various technical teams, provide Bug-Fixes and assist in efficient resolution

Helping Business partners to identify Improvement opportunities in existing applications and bring in new Ideas to improve Business capacity and add Business Value.

2) Project Title : Finance and Risk Controllers Management

Finance and Risk Controllers is fundamentally an Agile Scrum Project pertaining to the finance and risk domain. This project includes enhancements and modernization of applications used in Controllers, Financial Management, Budget and Expense Management, and Enterprise Risk Assurance Departments. The project handles major applications in this area like Cash Disbursement, Financial Accounting Disbursement System, and Suspense Accounting Management System which are used by clients in Finance and Risk Management and other areas within the firm for feeding and cashing checks into the system.

This mainly involves production support, enhancements and maintenance of applications which manage information on checks, policies, insurer and other monetary details which come from various systems including annuities, insurance endowments, mortgage loan payments, oil & gas, loan and surrender as well as online transactions performed by business users. The three main modules this project comprises are Payments and Disbursements, Accounting Operations and Corporate Tax Planning, where appropriate enhancements and developments are performed as per business requirements.

Project Duration: Jan 2019 – December 2020

Role : Technology Lead

Team Size : Ten

Programming Languages : COBOL, PLI, CICS, Mainframe SAS DB2, VSAM, JCL, CICS

Software applications : IBM Lotus notes, MS Outlook, Apache Nifi, Unix Scripting

Databases & Tools : FileAID, SPUFI, QMF, DB2, CA7 Scheduler, TOM, INFOX, Fault Analyzer,

Changeman. Autosys Scheduler, Rapid SQL, GitLab

Key Role/Responsibilities:

Contribute towards requirement elicitation for application development including functional and technical specifications, design and development.

Participate in activities related to estimation of work to provide inputs for overall project estimation

Executing system, performance and integration testing

Interface with internal team geographically distributed to undertake onsite specific activities of the project.

Provide instant support to juniors on specific technical competencies required to deliver on the assigned tasks

Take part in deployment activities of developed artefacts to production environment by utilizing DevOps tools as part of Continuous Integration/Continuous Development (CI/CD) under customer supervision

Contribute to optimizing batch processes

Participate in Knowledge Transfer sessions, help to prepare system appreciation documents and support the Transition process

Pitching in ideas and actively participating in Team discussions

Involving in execution of fling-in work and monitoring night batch operations

project overview (TCS)

Project Name: Margins and Electronic Blue Sheet Submissions (EBS)

Client : Morgan Stanley (Investment Bank) in USA

Morgan Stanley Smith Barney is a global financial firm that, through its subsidiaries and affiliates, provides its products and services to a large and diversified group of clients and customers, including corporations, governments, financial institutions and individuals.

TCS is Morgan Stanley’s preferred vendor in its Global Wealth Management IT portfolio and the “offshore” consulting services space. TCS consultants engage in projects with various Morgan Stanley divisions in New York USA and Chennai / Pune / Bangalore, India. These project engagements require TCS to provide consulting, planning, designing, developing, implementation and Program Management services to Morgan Stanley Departments.

The project which I worked on deals with financial bookkeeping - Morgan Stanley (MS) facilitates stock investors for creating Margin accounts to invest in share market. If they fail to repay the fund back to MS within stipulated deadline, exception calls are created, for Financial Advisors, to keep a track of the Account Holders who have not repaid the funds. Worked under various modules and there are three separate modules where I was the subject matter expert in terms of requirement gathering from the Business Operations directly as well as coding:

a.Handling modules for a special type of Account where loans are extended by the firm to the customers with collateral in the form of securities and cash. This same application handles intraday trade activities of accounts and performs appropriate balance tracking to determine if account has generated exception calls with necessary reports.

b.Restriction System Engine – This system handles accounts such that if a person purchases and sells a security prior to making a full payment, breaching the regulatory requirements, a freeze is put for a certain amount of time on that account blocking the account holder from performing a trade until a sufficient amount is bought in to cover the trades.

c.Automated Loan Review System – Automated the back-end process of handling loan amounts assigned to the Customers based on the credit value of the securities he/she is holding.

The main job responsibility includes gathering of new requirements from Business Operations directly through various calls Daily. Once the requirements are gathered, the Development work will start which consist of coding new modules (programs/jobs/procs, CICS related modules) and working directly with clients to meet their expectations within the given SLA.

Project Duration: July 2013 – December 2018

Role : Senior Mainframe Developer/Designer Lead

Team Size : Eight

Programming Languages : COBOL, DB2, VSAM, JCL, CICS

Software applications : IBM Lotus notes, MS Outlook

Databases & Tools : FileAID, SPUFI, QMF, DB2, TWS, TOM, INFOX, Fault Analyzer,

Changeman

Key Role/Responsibilities:

Leading a team of about 8 persons

Analysing the Business Requirements and System Specifications to understand the application

Preparation of High and Low-level designs.

Coding for the requirement.

Estimation for the activity based on the requirement and design document.

Creation and review of test Scenario & test Case based on the requirement & design document.

Review of the code generated or modified.

Adherence to iQMS (Integrated Quality Management System) by following quality procedures like IQA (Internal Quality Assurance), EQA (External Quality Assurance) & FI (Final Inspection) for all the deliverables.

Adherence to Configuration management by coding, compiling and saving the programs in Changeman.

Fixing abends, doing RCA and providing Permanent fix. Though I was deputed in the Development Team, our project was also solely responsible to carry out end-to-end testing of newly developed modules without any separate QA Team assigned. This included providing appropriate L2 and L# support for services that we owned.

Attending Status calls with Clients daily on the ongoing Assignments and also with Operations (Business Operations Team) directly on one-to-one basis.

Carried out the Change Release (Regression Testing) test schedule where planned changes going to production, were routed.

Provide technical assistance to the team for solving abends.

Providing KT (Knowledge Transition) to newer team members.

Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.

Educational Profile

B. E. Graduate in Electronics and Communication Engineering from Anna University, Chennai, India.

Degree

College/School

University/Board

Year of passing

Marks in %

B.E.(ECE)

Vel Multi Tech Engineering College, Chennai

Anna University, Chennai

2012

86.4%

XII STD

Seth Bhaskara Matriculation Higher Sec. School, Chennai

Tamilnadu

State Higher Secondary Board

2008

93.00%

X STD

Ebenezer Marcus Matriculation Higher Sec. School, Chennai

Tamilnadu Matriculation

2006

88.36%

Professional Trainings/Activities During College

Presented a paper in a national level conference on Low Power VLSI.

Attended In-Plant training in Doordarshan Kendra (TV Channel), Chennai.

Was an active volunteer in NT-BEECOM’11 (State Level Symposium at College)

Strengths and accolades

Hard-working individual with patience.

Having good analytical, technical, and interpersonal skills.

Ability to Work collaboratively in global project with a positive team spirit and ensure team work & coordination.

Working directly with client and other teams to meet the SLAs.

Good hands-on experience in maintenance of projects.

Strong ability in communicating with Development Teams and to work on multiple projects and prioritize workload.

Documenting and co-ordinating project activities for internal knowledge base.

Having good experience in trouble shooting and system performance tuning.

Perform impact analysis and provide solutions to user’s change requests.

Received appreciation from Team Manager for working on various complicated requirements in the project and maintaining schedule adherence.

Got appreciation for maintaining Quality Compliance as per the organization’s standards.

Attended business communication training drive and completed it with positive feedback.

Have actively participated and organized co-curricular activities at account level in the organization.

Received numerous appreciations from Clients for good analytical skills in developing/approaching requirements for new modules with successful delivery.

Received Star of the Month award for 100% contribution to the team. Also received best team award for 100% delivery with great dedication as a team.

Extra - Curricular Activities

Passed with Merit – PIANO GRADE-8 (WESTERN) from Trinity College of London

Passed with Distinction – VOCALS (WESTERN CLASSICAL) GRADE-8 from Trinity College of London

Hobbies – Reading books, listening to Classical/Contemporary music, singing and playing the Piano

Personal Profile

Name : Jefferson Solomon

Date of Birth : 29th May, 1991

Passport Number : U8386951, Valid up to 17 December 2030

Languages known : English, Tamil, and Hindi

Visa Sponsorship : H1B

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