Customer Service Personal Care
Resume:
O
Kenia
Ortega
********@*****.***
Fort Worth, TX 76116
SUMMARY
SKILLS
Behavioral Management
Patient assistance
Feeding Assistance
Behavior redirection
Compassionate Care
Personal Hygiene Assistance
Medication Management
Activities of Daily Living
Patient Companionship
Basic Housekeeping
Meal Preparation
Client safety and first aid
Housekeeping
Housekeeping Duties
EXPERIENCE
Senior Caregiver
Fort Worth, Texas
Homeinstead senior care / Mar 2018 to Mar 2022
Provided personal care and companionship to elderly clients in their homes. Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
Participated in leisure activities with clients including playing cards, reading books, going for walks.
Administered medications according to physician instructions. Transported clients to medical appointments or other errands as needed. Deli
Fort Worth, Texas
Walmart supercenter/ May 2014 to May 2018
Greeted customers in a friendly and professional manner. Organized deli shelves, stocked product, rotated products according to expiration date. Assisted with ordering of merchandise from vendors. Provided customer service by answering questions about deli items and prices. Ensured that all food safety regulations were followed at all times. Kept up-to-date knowledge of current specials and promotions offered in the deli department.
Prepared sandwiches, salads, soups, and other foods as requested by customers. Cleaned work areas including counters, floors, shelves, coolers. Processed orders for catering events in an efficient manner. Restocked supplies such as paper goods and condiments as needed. Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers. Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Followed recipes and customer requests to prepare meals. Documented and entered special orders for event catering and party trays. Deli
Fort Worth, Texas
Walmart neighborhood market / Mar 2005 to Mar 2012 Greeted customers in a friendly and professional manner. Organized deli shelves, stocked product, rotated products according to expiration date. Assisted with ordering of merchandise from vendors. Provided customer service by answering questions about deli items and prices. Ensured that all food safety regulations were followed at all times. Kept up-to-date knowledge of current specials and promotions offered in the deli department.
Prepared sandwiches, salads, soups, and other foods as requested by customers. Cleaned work areas including counters, floors, shelves, coolers. Processed orders for catering events in an efficient manner. Restocked supplies such as paper goods and condiments as needed. Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers. Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Responded to customer questions regarding product availability. Organized ingredients and restocked supplies to prepare for busy periods. Updated food displays, cases and other customer-facing areas to increase sales of special items.
Followed recipes and customer requests to prepare meals. Documented and entered special orders for event catering and party trays. Stored perishable food items in freezer or refrigerator to protect from spoilage. Offered samples to promote and upsell specials.
Created aesthetically pleasing food arrangements for special orders and party trays. EDUCATION AND TRAINING
High School Diploma
Highland High School May 1998
Albuquerque, NM
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