Certified Medical Assistant

SANDRA ROBLES

San Diego,CA ***** 619-***-****

*.********@*****.***

OBJECTIVE

To obtain a position as Front Desk Coordinator Patient Representive where I can use my experience to benefit the company.

SKILLS AND QUALIFICATIONS

Medical Assistant

Patient Care Coordinator

Injections /Lab work

Ultrasonic cleaning/

Sterile equipment

Medical Records Release

CPR certified

Clinical Office Duties

Well organized

Great Communication skills Bilingual Spanish /English Verifying health insurances and benefits

Epic / Avaya Experience

EHR / Referral Coordinator

EKG /Vital Signs Diabetic Patient Care

EMR, Epic Scheduling

Programs

Billing ICD-10 Codes Medical terminology Knowledge

Medical Terminology

Schedule /Rescheduled

Appointments Phone System programs

Acknowledgement

Employment History

UCSD Perlman Woman Specialties San Diego, CA 12/2023- Present

Assisting in preparing patients for examination/procedures, assisting providers with procedures Cervical Biopsies, Pap Smears,EMB, Polyp’s Removals. IUD insertions and Removals. Cultures Swabs . Punch Biopsies, vulvar biopsies as well Experienced with LEEP procedures, Colposcopy clinic, TAB clinic, Nexplannon Placement and removal Contraception clinic

Rooming patient’s and taking vitals

Arriving patient’s when needed front desk

Epic Knowledge

SCRIPPS HEALTH LA JOLLA, CA 12/2019- 11/2022

Perinatology Department

Assisting in preparing patients for examination/procedures, assisting physicians with procedures, relaying instructions from the physician to the patient or authorized person.

Documenting patient concerns, messages and care provided in the electronic medical record for the physician's review

Administering medications specifically directed by the physician and performing vital sign documentation via Epic.

Acquisition of pre-certifications and setting up of cases in EPIC

Obtaining Medical Records/ Labs Results from labs, Obstetrics office. Referring patients to

Genetic counseling, Specialty practices Ordering Non Invasive prenatal Testing/ California Screening Providing Total care to patients with High risk pregnancy

SABINA R WALLACH MD AMC LA JOLLA, CA 07/2018- 11/2019

Oncologist/hematologist

Comply with safety and health standards in- office laboratory

Scheduling STAT orders for imaging services, obtaining authorizations if needed

Collect and process specimens for patients receiving chemo treatment

Process prescriptions and assist with medication refills requested by patient or pharmacy

Rooming patients recording vital signs, allergies, medications

SONUS HEARING CARE PROFESSIONALS SAN DIEGO,CA 08/2018- 07/2019

Patient Care Coordinator

Receiving Outbound/Inbound calls scheduling patients for follow up appointments

Confirming appointments, following up on referrals, authorizations, health insurances claims

Submitting documentation requested by health insurances prior to appointments if needed

Making out an effective scheduled for Providers on Monthly and Weekly basis

End of the month accounting using Excel Spreadsheet closing sales, reconciling inventory, settling work in progress

QUEST DIAGNOSTICS EXAM ONE SAN DIEGO, CA 06/2016- 07/2018

Life Insurances application Interview Over the Phone asking a standardized questionnaire Collect Applicants information such as demographics ; Medical History, Medications and diagnosis

Avaya phone experience, c4 system to perform interview with applicant

Collecting specific information for underwriting process ; Scheduling Labs work and Paramedical Exams

PLANNED PARENTHOOD OF THE PACIFIC WEST SAN DIEGO, CA 08/2015- 03/2016

Contact Center

Scheduling appointments using Netgen System and EHR Nextgen system programs for medical records

Answer multiple calls / High volume of Inbound calls

Booking the correct appointments using the right Medical terminology terms

Filling medical paperwork

Verifying insurance coverage PPO HMO’s EPO / Tri-care ; Medical Etc..

Use on a daily basis MS excel office MS word, email. Office Email

CAREGIVER SERVICES IN-HOME PRIVATE CLIENT SAN DIEGO, CA 02/2010- 07/2015

Noted patient’s food preparation preferences and accommodated client whenever possible

Assisted with activities of daily living, according to patient’s abilities and doctor’s

Kept meticulous case notes, including vital signs, appetite and patient demeanor

Communicated patient care and psychosocial issues with family, doctors and nurses

EDUCATION

United Education Institute / Medical Assistant Certification - Chula Vista, CA

CMA CERTIFIED MEDICAL ASSISTANT/ CMA Certification -Irvine, CA Greater San Diego Academy / High School Diploma -Jamul, CA

San Diego City College/ Associates Degree - El Cajon, CA

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