Business Analyst Project Manager

Christina Pranoto

*** *********** ****, **** ****, PA 19010

267-***-**** I *********.*********@*****.***

Summary of Skills

Resourceful problem solver and critical thinker with the ability to approach challenges from both macro and micro perspectives. Highly skilled in analyzing problems as opportunities for continues growth and improvements. Strong communicator with tech and non-tech stakeholders, and a strong driver in moving complex projects to completion within tight deadlines.

Experienced in investment product due diligence, bringing new products to market for Financial Advisors within risk management, and staying ahead of industry trends.

Expertise in workflow analysis, UI design, complex data analysis, requirements gathering and functional specifications writing (opening possibilities for outsourcing development work), testing and releasing to enable successful software implementation and software development.

Proven track record in project management within agile software development environments.

Accomplishments

Configured and launched Investment Policies through Envestnet’s wealth management platform, mitigating investment risks for over 1,000 Financial Professionals as required by FINRA.

Product development from concept to launch:

oForex trade web platform for traders at a major bank (developed in-house).

oIn-house project and issue tracking management tool (developed in India).

Designed and released significant improvements in authentication and authorization of a payment web platform, effective for hundreds of company clients (developed in Israel).

Significant process improvements, reducing manual errors and costs.

Created and launched Mutual Fund Wrap and Multi Strategy Separate Managed Account products, generating millions of USD in company revenue.

Awards:

oADVISORport Values Award (October, 2002)

oADVISORport Recognition Award from the Southeast Sales team (September 2003)

oLincoln Financial Network - Win for Customers and Stakeholders and Excellence in Action award (March 2024)

oLincoln Financial Network - Pursue Excellence: Two Steps Ahead award, April 2024

Professional Experience

Lincoln Financial Network - now Osaic, Inc. (August 2022-March 2025)

Business Analyst, Product and Platform Risk Management (January 2024- March 2025)

Strengthened the bridge between Risk Management, Compliance, Investment Product Due Diligence and Technology for Osaic Wealth by:

-Identifying and mitigating risk potentials of complex Investment Products prior to offering them to over 11,000 Financial Advisors.

-Analyzing and proposing Investment Policy configurations within the Envestnet platform, for increased efficiencies within Osaic’s compliance and surveillance process to adhere with FINRA’s rules and regulation.

-Stayed on top of investment management products, FINRA/SEC regulations and investment market trends.

-Served as a consultant in the due diligence process of Separate Managed Accounts and Mutual Fund product selections by the Steering Committee. Served as a voting member in quarterly committee meetings.

Business Analyst, Sales Risk Management (August 2022- December 2023)

-Improved inefficient processes that have been in place for over 10 years.

-Managed data gathering change of FINRA, custodial, clearing and client forms for wealth management, ensuring compliance and efficiency.

-Analyzed, presented to Stakeholders, recommended and implemented Investment Policies through the Envestnet Platform to protect over 1,000 Financial Professionals – mitigating concentration risks, risk variance, inactive trades and cash sweep risk.

-Recommended new Investment Policies for Lincoln Wealth’s new product offerings.

-Improved automation of data gathering and forms through DocuSign to speed up new client intake and significantly reduce NIGOs.

-Analyzed Smartsheet for improved project management.

Financial Software Systems (January 2008-May 2011)

Senior Business System Analyst

-Specialized in designing User Interfaces for web portals and desktop applications of the firm’s Forex Trade Management System.

-Designed an internal custom application for the firm’s issue tracking, project management, time sheet tracking and resource scheduling.

-Gathered requirements and produced detailed functional specifications for software projects to be outsourced to the firm’s software development team in India.

-Performed user acceptance testing.

-Produced training materials of new and enhanced applications and trained internal trainers.

Ecount, Inc., a Citi company (January 2007-October 2007)

VP, Business Analyst

-Reviewed firm’s process and systems to enhance quality and efficiencies for cost reduction.

-Improved processes, trained stakeholders and implemented change management within the firm.

-Managed projects from inception to implementation by collaborating with IT and business stakeholders.

-Analyzed, gathered and created functional requirement documents for software development outsourced in Israel.

-System’s Bug management through JIRA.

ADVISORport, Inc., - now BNY/Pershing (January 2000-November 2006)

Investment Research Project Manager (January 2004-November 2006)

-Managed project plans and timelines for the Research team, as well as customized projects from clients to ensure that all project goals and objectives are accomplished on time and within budget.

-Implemented new business strategies and process improvements that affect the Research Department.

-Designed, developed and improved policies and procedures to follow the SEC and ensure the due diligence quality of the Research Department.

-Represented the Research Department during internal audits.

-Served as chief liaison for the Research Department to the Technology group where responsibilities include:

oDefining systems requirement for enhancement and transitional business

oAnalyze business and user needs, document requirements, revise existing system requirements and performance testing

-Served as chief liaison for the Research Department to the Sales Department, Relationship Managers and Compliance Department.

-Continuously identified opportunities to enhance relationships with clients and solve client problems within the ADVISORport wealth platform.

-Trained and managed the junior research analyst.

-Served as a voting member of the Investment Committee.

-Continuously identified opportunities in developing new investment products.

-Vendor Management for the Research Department- which included identifying new vendor opportunities that fit within the Research budget to enhance processes and due diligence capabilities.

-Performed quality assurance of the ADVISORport platform on a quarterly basis.

Investment Research Analyst (January 2000-January 2004)

-Reviewed analytical output and select Separate Managed Accounts to pursue for participation in Advisorport, as well as maintain contact with Investment Managers.

-Provided analytical information or solutions to internal and/or external clients.

-Created and updated quarterly analytic reports on Separate Managed Accounts and Mutual Funds for the Investment Committee and Investment Advisors/Broker Dealers.

-Assisted in the development of creating Hedged Fund of Funds products, Multi Strategy Account products, and Mutual Fund Wrap products.

-Calculated quarterly performance information on Separately Managed Account products, Multi Strategy Account products and Mutual Fund Wrap products.

Other Experience

-Portfolio management of private family asset (January 2011 – present).

oPortfolio creation of 30-50 stock and ETF positions for a Small/Mid Cap Growth portfolio and Large Cap Value portfolio

oTax Loss Harvesting

oManagement of 529 accounts

Education

California State University

BA, Finance (1996-1998)

Graduated with High Honors in 2+ years

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