Community Engagement Substance Use
Resume:
MIKE MCLAIN
EXPERIENCE
The Phoenix Center
Greenville, SC
Director Community Engagement
Referral Partner Outreach: Visits to key partners and referral agents to maintain positive
community relationships and quality programming for referral sources.
Fulfills media requests for print and live news stories on addiction related topics and provides “Addiction
101” education and training for churches and community groups. Event planning and coordination.
Provides tours of facilities and programs to community partners, referral agents, and new employees.
Represents Phoenix Center at community health and job fairs.
Coordinates internships for students seeking field placement for practicum/internship requirements.
Leads focus groups with community stakeholders to solicit feedback for quality improvement.
Serves as Client Advocate of center, seeking to mediate resolution to client complaints/concerns.
Since 2004: Advancement from job titles of coordinator and manager to the present role of Director
2004 to 2019
The Phoenix Center
Greenville, SC
Director, OUTPATIENT SERVICES
Managed department serving 5,000 adults annually providing treatment for substance use disorders.
Responsible for administrative supervision of 6 direct and 33 indirect staff serving client base.
Conducted interviews, employee performance evaluations, and performance improvement planning.
Collaborate with agency leadership and local partners ensuring treatment services meet Greenville County
resident needs. Responsible for multi-million dollar budget serving 75% of Phoenix Center clientele.
Assessment Diagnosis, Individual/Group Counseling of Substance Use Disorders
Partnerships: Greenville County Probation/Parole, Sober Housing, Department Corrections ISO
Supervision Officers Serving Youthful Offender Parolees, Pre-Trial and Diversion
Referrals via Courts and Solicitor’s Office, Local 12 Step Group Communities.
2001 to 2004
LRADAC
Lexington, SC
Drug Court CLINICAL COUNSELOR
Assessment, individual, and group counseling sessions to adult drug court clients Weekly reporting of client
progress to judge and referral sources.
EDUCATION
Webster University
M.A., Counseling
Greenville, SC
PROFESSIONAL LICENSURE & CERTIFICATIONS
AADC (Advanced Alcohol Drug Counselor): Addiction Professionals of South Carolina (APSC)
JSAT Certified – Justice System Assessment Training (Proficiency Demonstrated: Motivational Interviewing)
Certified Prime For Life (PRI) Group Facilitator: Prevention Research Institute
LPC: Licensed Professional Counselor, S.C. Department of LLR
LAC: Licensed Addiction Counselor, S.C. Department of LLR
Key Experience:
Public Speaking
Key relationships with social services community including hospitals and counseling centers.
Program Development
Community Leadership: Strong networking and community interaction with key referral partners
Successful track record starting new programs to meet community needs.
Supervision and training for staff and interns joining the organization.
Coordinates two key events each year for Phoenix Center (Rally for Recovery, Order of Phoenix)
Strong counseling and mediation experience
Assessment, Diagnosis, Treatment Planning for Substance Use and Mental Health Disorders
Individual and Group Counseling Experience
Advanced Motivational Interviewing Training
Crisis Intervention
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