Customer Service Data Entry
Resume:
Tasheeka Williams
Amsterdam, NY *****
******************@*****.***
A Customer Service & Clerical Support Position
Authorized to work in the US for any employer
Work Experience
Obituary & Legal Notice Clerk I Classified Advertising Sales Representative Troy Record Newspaper-Troy, NY
April 2007 to April 2008
Contacted customers and initiated sales, process documentation, kept accurate records of accounts and finalized and proofed copy.
Store Manager
Joyce Leslie-Latham, NY
April 2000 to June 2001
Opened and closed retail store, process documentation, inventory control, trained new sales staff, liaison to home office, completed displays and maintained an organized and cleaned store. Victim Services Administration
New York, NY
January 1993 to December 1994
Provided courteous customer service, multi-line telephone, processed documentation, data entry, clerical support and general office procedures.
Jr. Department Manager I Jr. Buyers Assistant
Bloomingdales-New York, NY
January 1990 to December 1992
Maintained accurate records for monthly, quarterly and yearly reports, indentified customer needs and wants, inventory control and many other tasks as designated. Education
Capital District Educational Opportunity Center
Hudson Valley Community College
August 2013 to December 2015
Women's Employment and Resource Center - Albany, NY January 2000 to December 2000
Business Ad ministration
SUNY Canton College - Canton, NY
January 1992 to December 1994
(Graduate Regents Diploma) in Merchandizing & Display Youth Internship Program
High School of Fashion Industries - New York, NY
June 1992 to June 1992
Skills
• Edited & Processed Legal & Obituary Notices
• Interpersonal Skills:
• Customer Service Representative Data Entry
• Willing To Learn & Apply New Skills
• Micro-Soft Office Suite
• Filing and Typing
• Multi-Line Telephones
• Liaison between Local Store & Home Office
• Successfully Performs Multiple Tasks in a Fast Paced Environment
• Receptionist
• Sales and Marketing in Retail Sales
• Received, Sorted, & Distributed Mail Processed & Verified Billing Information
• Scheduled & Maintained Appointment Calendars
• Maintained Accurate Records
• Maintained High Level of Accuracy and Quality Work Performance
• Exceptional Interpersonal & Communication Skills
• Customer service
• Windows
• Time management
• Typing
• Bookkeeping
• Customer service
• Accounts receivable
• Clerical experience
• Office management
• Front desk
• Personal assistant experience
• Medical records
• Payroll
• Sales
• Customer relationship management
• Windows
• HIPAA
• Hospital experience
• Hospitality
• Retail sales
• Store management
• Order fulfillment
• Customer service
• Sales
• Customer relationship management
• Supervising experience
• Typing
• Retail sales
• Store management
• Windows
• Accounts receivable
• Hospitality
• Order fulfillment
• Payroll
• Clerical experience
• HIPAA
• Bookkeeping
• Office management
• Hospital experience
• Medical records
• Front desk
• Personal assistant experience
• Order fulfillment
• Customer service
• Store management
• Sales
• Retail sales
• Typing
• Supervising experience
• Customer relationship management
• Windows
• Accounts receivable
• Clerical experience
• Front desk
• Payroll
• Personal assistant experience
• Hospitality
• Medical records
• Hospital experience
• HIPAA
• Office management
• Bookkeeping
• Computer skills
• Data entry
• Communication skills
• Time management
• Dispatching
• Administrative experience
• Relationship management
• Marketing
• Accounting
• Account management
• Medical office experience
• Basic math
• Organizational skills
• Microsoft Excel
• Phone etiquette
• Multi-line phone systems
• Microsoft Office
• Medical terminology
• Office experience
• Microsoft Word
• Medical administrative support
• Management
• Retail management
• Google Docs
• Accounts payable
• English
• Upselling
• Home & community care
• Medical scheduling
• Customer support
• Math
• Inventory control
• Microsoft Powerpoint
• Restaurant experience
• Serving
• Customer service
Certifications and Licenses
PCA
September 2022 to Present
Driver's License
BLS Certification
CPR Certification
Firearms License
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