Customer Service Front Desk

KACIE SESSIONS

**** * **** **, ************, FL *2208 US • 904-***-**** • *************@*****.***

Sales-oriented personality and skilled communicator dedicated to working as part of a winning team. Travel consultant who is focused on meeting deadlines and has experience working with clients who have special needs. Background in customer service and support, as well as experience dealing with difficult clients. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Reliable

Cleaning services

Hospitality

Marketing

Creative problem solving

Multi-Task Management

Front desk communications

Customer service

Advertising

Time management

2024

Jean Ribault High School - Jacksonville, FL

remote travel agent - January, 2024 to November, 2024 dream travel advisor - Jacksonville, Florida

Provided travelers with important information and paperwork. Developed a loyal clientele base due to my excellent listening and research skills, as well as a keen understanding of travel budgets. Provided excellent customer service to new and existing clients, resulting in long-term relationships and new travel assignments. Offered customers the best deals and well-researched travel options, successfully negotiating rates and increasing customer satisfaction. Daycare Attendant - July, 2023 to December, 2023

st thomas daycare - Jacksonville, Florida

Kept areas clean, organized, and stocked, as well as sanitized surfaces and toys each day. Kept an eye on the entrances and exits to make sure the kids didn't wander too far away from the important areas. Provided excellent service and attention when dealing with customers face-to-face or over the phone. Was in charge of all tasks delegated to me, including refilling diapers and washing bottles. Planned and managed learning-focused, imaginative, and play-oriented activities for all the children. Dog Walker - February, 2022 to May, 2022

Self employment - Jacksonville, FL

Assisted grooming staff with nail clipping, fur blow drying, and combing out matted fur during high-volume periods, such as the holidays. Fed, walked, and cared for 8 dogs during the owners' absences and out-of-town trips. Kept a daily log of time spent with dogs in order to calculate payments, itemize activities, and provide services. Account Service Representative - June, 2021 to December, 2021 beBee careers - Jacksonville, FL

Shared detailed information about [device management] options to assist customers in making decisions. Increased customer satisfaction ratings by providing valuable insights into customers' needs and expectations. Professional Summary

Skills

Education

Work History

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