Property Manager Real Estate
Resume:
Audrey Hawkins Bluitt
Altamonte Springs, FL 32714
**************@*****.***
Professional Summary
Detailed-oriented and proactive Assistant Property Manager with 10+ years of experience supporting property operations, tenant relations, and administrative functions in residential and/or commercial real estate. Adapt coordinating maintenance, managing leases, and ensuring regulatory compliance. I am known for strong multitasking abilities, communication skills, and commitment to maintaining high tenant satisfaction and operational efficiency.
Core Competencies
Lease Administration
Tenant Relations & Retention
Rent Collection & Delinquency Management
Property Inspections
Maintenance Coordination
Budgeting & Expense Tracking
Vendor Management
Fair Housing & Legal Compliance
Yardi/ AppFolio/ MRI Software (customize to tools you use)
WORK EXPERIENCE
Molina’s Healthcare/Firstsource 03/18 - Present
Senior Claim Examiner/Trainer, Orlando, FL
Responsible for administering claims payments, maintaining claim records.
Examine claims and calculate reimbursement based on contract terms to determine accuracy of payment through use of various reports and supporting documentation.
Ensure that claims are settled in a timely fashion and in accordance with cost control standards.
Meet and consistently maintain production standards and oversee the reduction of defects by identifying error issues as they relate to pre-payment of claims through adjudication and recommending solutions to resolve these issues.
Meet State and Federal regulatory Compliance Regulations on turnaround times and claim payments for multiple lines of business.
Trains newly hired examiners to check the accuracy and completeness of the claim forms, verify the eligibility and coverage of the claimant, and apply the rules and regulations of the insurance plan.
Alabama Department of Revenue, Legal/Commissioner’s Office 07/2010 – 01/2018
Executive Administrative Assistant, Montgomery, AL
Recorded, transcribed, and distributed the Deputy Commissioners minutes from meetings.
Coordinated meetings, training, and workshops for the Commissioners, Department Directors, Supervisors, Managers, etc.
Filed and retrieved documents and reference materials for the Deputy Commissioners.
Managed and maintained executives’ schedules, appointments, and travel arrangements.
Reviewed and verified employees’ time and leaves balances for accuracy.
Reconciled documentation of projects to ensure accurate mileage and time charges were applied.
Made travel arrangements, arranged schedules of visits, car rental and hotel reservations for Deputy Commissioners.
Completed and submitted expense reports for reimbursement.
Tampa Housing Authority 02/2004 – 06/2010
Asst. Property Manager, Tampa, FL
Assist in managing the day-to-day operation of assigned property in accordance with established regulations and guidelines.
Collect and record rent and other charges, and process evictions.
Receive requests for repairs, generate and close work orders.
Conduct inspections to ensure compliance with all applicable rules and regulations, and to ensure that all equipment is in proper working order and that vacant apartments are ready for occupancy.
Participated in hearings and appeals as needed.
Prepare reports of activities and fiscal status, along with coordinating maintenance using onsite maintenance personnel/ contractors.
Assisted in coordinating vacancy preparation in order to minimize time units are vacant
Ensure that properties and grounds are maintained properly by onsite maintenance personnel.
Investors Management Company 08/1996 – 12/2003
Asst. Property Manager, Dawson, Richland, & Montezuma, GA
Assisted in managing day-to-day operations for three residential/ commercial complex units and two senior/elderly residential units.
Coordinated and follow up on maintenance requests, ensuring timely resolution.
Supported leasing activities including showings, application processing, and lease execution.
Maintained accurate records of rent payments, prepared deposits, and issued notices for delinquencies.
Handled tenant inquiries and resolved complaints to maintain tenant satisfaction.
Collaborated with vendors for property repairs and preventative maintenance.
Conduct routine property inspections and document findings.
Assist in preparing monthly financial reports and budget forecasts.
EDUCATION
Gold Coast Real Estate Schools, Orlando, FL, Real Estate Associate, June 2025
Faulkner University, Montgomery, AL, BS, Business Management, December 2017
Auburn University of Montgomery, Montgomery, AL, Legal Studies, May 2012
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