Quality Assurance
Resume:
MONICA GUNDE
***************@*****.***
PROFESSIONAL SUMMARY
Around 13+Years of experience in IT industry as a QA Analyst in Manual, Automation Testing, with Mobile Applications Testing on iOS, Android and Web Based Applications, Microsoft Power BI Desktop and Paginated Reports.
KEY SKILLS
Experience in Software Testing and Quality Assurance in Project Management, Quality Assurance, Service Delivery, Software Testing, Release Management, Defect Management.
Experience in Manual & Automated Testing of GUI and functional aspects of Client-server and Web Based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).
Experience in analyzing Business, Functional and Technical Specifications.
Responsible for ensuring the team lives Agile values and principles and follows the processes and practices.
Creation of Test Plan and User Guide.
Able to work multiple projects in parallel.
Well versed with Defect Management and Release Management life cycle using Radar, JIRA, QC 10.0, 11.0 ALM.
Experienced in performing different types of Testing, Sanity Testing, Regression Testing, Functional Testing, Performance Testing, Compatibility Testing and Full Life Cycle Testing.
Possess working knowledge on Web Services Testing using Postman.
Experienced in giving training to functional testers to execute Test Cases as part of Regression Testing.
Experience on testing the Power BI Service Desktop Reporting & Paginated Reports for publishing, sharing, and collaborating on reports.
Validated the Power BI Reports interactively and visually appealing reports and Dashboards as per the Users Business Requirements
Knowledge of best practices for data visualization to effectively communicate insights on Power BI Reports.
Experience with Power Query for data transformation like Data Aggregation, Data Filtering, Calculations of Fields & Measures.
Prepared regular reports and Dashboards to visualize key performance indicators and track the effectiveness of marketing strategies.
Hands on experience with design and documentation of analytics tracking for digital platforms.
Involved in providing end to end Web Analytics services from tech spec, implementation, reporting, analysis & business strategy.
Comfortable working with data in all capacities, including analyzing, manipulating/visualizing and interpreting.
Performed Data analysis and researched in identifying new opportunities to improve overall metrics.
Hands-on experience in Automation Testing using Selenium with Java, Maven, TestNG.
Worked extensively on Agile Projects and hands-on experience in creating task for sprint and attended Sprint Planning, Scrums, Sprint Review meetings.
Experienced in facilitating User Acceptance Testing to Go-Live.
Automation Execution on different Dashboards on Project/Module execution on all the environments to validate the scripts.
Experience in working in domains like Utility, Retail/eCommerce, Finance/Banking, Mortgage, Health Care.
Proven Communication, Presentation Skills and Leadership Qualities.
Sound Technical Knowledge, excellent exposure and ability to learn any tool quickly.
Good Analytical, Communication Skills and ability to work independently with minimal supervision and perform as part of a team.
CERTIFICATIONS
Project Management Professional (PMP) – Project Management Institute (Certificate #4099133), April 2025.
EDUCATIONAL QUALIFICATION
Bachelor of Technology from Jawaharlal Nehru Technologies University.
EXPERIENCE
SoCalGas as a Quality Assurance Lead, Aug 2023 – Dec 2024
Apple, Cognizant Technology Solutions (CTS) as Senior Associate Projects, July 2021 – June 2023
ECOFIN Services Private Limited as QA Manager, Aug 2020 – June 2021
CASHe, BHANIX Finance Investment Ltd/Aeries Technology Group as a Senior Test Engineer, Nov 2015 – July 2020
United Health Group, OPTUM as a Test Engineer, March 2015 – July 2015
Island Hospital as a Test Engineer, Jan 2012 - Mar 2015
CERTIFICATIONS
Project Management Professional (PMP) – Project Management Institute (Certificate # 4099133)
TECHNICAL SKILLS
QA: Functional Testing, Mainframe technology, Performance Testing, Mobile Testing (Android and iOS), Compatibility Testing, Integration Testing, Web services Testing, Security Testing, Selenium, Charles Proxy, Scrum, Business Analyst, Power BI Analytical Reporting.
Defect Tracking Management Tools: Radar, JIRA, HP Quality Center 10.0, 11.0 ALM
Functional Experience: Utility, eCommerce/Retail, Banking/Finance, Mortgage, Health Care
Database: SQL
PROFESSIONAL EXPERIENCE
SoCalGas Quality Assurance Lead Aug 2023 – Dec 2024
Responsibilities:
Conduct meetings and interviews with SMEs to gather and document detailed requirements for reports and dashboards. and closely work with the Business Team to get the clarifications addresses.
Have a good understanding of the existing Power BI Reports, which need to be migrated with the existing flows of the data to the new dataflows.
Validated the new reports with the newly migrated dataflows with the existing data. Tested as replicated as the same existing Dashboard reports of the existing Power BI Desktop reports.
Involved in testing the interactive reports and dashboards using Power BI Desktop.
Validated the Power BI custom visuals with the new data migrated against Production report.
Designed and implemented the data models that support the reporting requirements as per the Client in Power BI.
I tested the DAX (Data Analysis Expressions) for data manipulation and calculation values.
Involved in Power BI Reports Testing, uploaded all the Test Cases in Jira and validated the testcases.
Executed the process as per the Agile methodology, sprint activities.
Performed different types of Functional Testing on the reports – Both on Desktop Reports & Service Reports like the Data Validation, Data Transformation & Data Modelling.
Tested the report with accuracy of the data, performance of the report while retrieving the visual with the huge data not impacting the performance on loading the report, and usability of the reports, ensures that visualizations render quickly and efficiently, even with large datasets.
Tested all the reports on Desktop & on Mobile Devices. Mainly focused on Filter and Slicer Testing, Drill-Down & Drill-Through Testing, Default Parameter Testing.
All the developed & assigned reports are validated with Smoke Testing, Sanity Testing, Regression Testing, Retesting, Accessibility Testing, User Interface Testing, Database Testing on the dataflows, Visualization Testing on the visuals with correct data, dynamical changes of the slicers, field columns and conditional formatting on DAX formula rules.
Reported all the bugs in Defect Management Tool – Jira with the proof of concept & mapped the test cases for the better debugging.
Validate data against source systems to ensure accuracy on the reports.
After QA Validations on the report, UAT sessions conducted to validate that the report by the Users to meet their business requirements and user expectations.
Cognizant Technology Solutions (Apple Inc) Senior Associates Projects June 2021 - June 2023
Responsibilities:
Analyze the Business Requirements and closely work with the Business Team to get the clarifications addressed.
Run Defect Trailing and Review the Test Scenarios/Test Cases with Business.
Thorough experience in Agile, Scrum Methodologies.
Detailed analysis and understanding on the DOM’s, feature module overview & discussions.
Involved in many new features testing on the assigned features.
Prepared test cases for the features, reviewed and uploaded the Test Cases to Master Suite.
Performing different testing on the new implemented feature. Different Testing like Module Testing, End-to-End Testing, Compatibility Testing, Smoke Testing, Sanity Testing, Adhoc Testing, Accessibility Testing as per US Norms, Regression Testing, Re-testing & Module Triage meetings.
Participated in peer reviews of functional specification, application previews and Test Plans/Test Cases.
Involved in GUI Testing, User Acceptance Testing, Integration Testing in Mobile Applications.
Testing involves different environments, Geo specific and applicable modules.
Involves in callouts & logs the issue in Test Management Tool.
Tracking the bugs/defects on Radar
Attended Weekly/Daily reports to clients based on the status of execution/defects. Execute the Test Cases and review the results to get the Business approval for UAT.
Involved Unit Testing with Dev Team for effective testing by providing the necessary environment to speed up the release process for QA, this increases the quality of builds for System Test and final build released to the Customer.
Daily Mobile Automation Execution on Prod Application using Appium for all the Project modules. Analyzing the failures and reporting the issues.
Automation Execution on Apex Dashboard, Quality Execution Dashboard, Leni Dashboard for Project/Module execution on all the environments to validate the scripts.
Worked as a Manual and Automated Tester. Analyzed Business a Functional Requirements of the application and worked with Business users to understand project requirements and to figure out the scope of Test Strategy.
Monitored Project Plan Execution and Project Metrics Reporting.
ECOFIN Services Private Limited QA Manager Aug 2020 - June 2021
Responsibilities:
Based on domain experienced, prepared business flow/Product Process Flow documentation for all departments.
Coordinated with all departments for the enhanced flow of the Product.
Analyzed Business a Functional Requirements of the application and worked with Business users to understand project requirements and to figure out the scope of Test Strategy.
Managed the entire Product in all the phases. Several demo’s given to the third-party integrations to other Vendor’s and Investors.
Involved in analyzing Requirements and Specifications and testing the Test Scenario’s.
Reviewed Test Plans, Test Cases and Test Scripts to ensure consistency with Strategic direction, goals and objectives of QA resources working on the project with Agile Scrum Methodology.
Experience is Automation scripting on web applications using Java and Selenium.
Experience with Jenkins configurations in the project automation. Good knowledge and experience of SQL queries.
Designing Test Cases, Execution of the test cases and reporting bugs in JIRA.
Tested the application on Accessibility like font size, color vision, voice reader.
Performed End-to-End Testing, Compatibility Testing, Smoke Testing, Sanity Testing, Adhoc Testing, Regression Testing, Re-testing.
Conducted Functional Testing with Valid/Invalid inputs under different scenarios.
Presented Test Cases to Business to Peer Review and ensure completeness.
Coordinated with UAT Team by providing test cases and test data.
Involved in End-To-End Testing of business rules on the Web Based Application.
Involved in Agile Methodology with SCRUM Process for product development.
Following Agile Testing Methodology, participated in daily SCRUM meetings and tested each SPRINT deliverable.
Coordinated with the Team on Project Plan deliverable, Project Monitoring and Execution.
Ensure data is accurately pulled from the AWS Services and consistency across different data sources accordingly.
CASHe (BHANIX Finance Investment Limited) Senior Test Engineer Dec 2016 - July 2020
Responsibilities:
Led a high-performing Software Testing Team of 10 personnel through all phases of application development; ensured that information systems, products, and services met or exceeded organization/industry quality standards and end-user requirements.
Worked on the sprint modules, involves in design discussions, daily sync calls.
Prepared, designed and led the Test Plan and Test cases for all modules; reviewed activities such as Requirements Review, Test Strategy Review, Test Data and Test Case Review.
Managed for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan.
Tested all the reports which are on Mainframe systems and been a part of migrating all the existing workflows to Google Cloud Platform.
Having experience in Mainframe technologies and GCP cloud-based solutions. Conducted integration testing across Mainframe modules to ensure seamless data flow between systems.
Proven ability to bridge the gap between legacy systems and modern cloud infrastructure to drive digital transformation.
Coordinated with cross-functional teams to migrate legacy Mainframe data to cloud platforms, maintaining data integrity and accuracy.
Web Automation Application experience with Java, Selenium, TestNG, Jenkins Configurations.
Involved in all the releases and done the sanity when product is on live.
Performed End-to-End Testing, Compatibility Testing, Smoke Testing, Sanity Testing, Adhoc Testing, Regression Testing, Re-testing.
Precise and involved in understanding the Test Plan, reviewing the Test Cases and Test Scripts to ensure consistency with Strategic Condition, Goals and Objectives of QA Resources working on the project with Agile SCRUM Methodology.
Develop basic to moderately complex Power BI reports and dashboards.
LB Finance (Part of BHANIX) Senior Test Engineer Nov 2015 – Nov 2016
Responsibilities:
Involved in business requirements meetings, team meetings, preparing Test Plan, User Guide
Working as a Scrum Master for the project and played key role of Defect Manger in which responsibilities are tracking defect and moving it through the entire defect life cycle.
UAT - Release feature Demo to the users for every release along with the test data
Involved in all the releases and done the sanity when product is on live.
Involved in listing the test scenarios, writing test cases along with the required test data.
Managing the team with test case reviews, coordinating with the team for the timeline releases.
Performed different types of Testing for Go-Live.
United Health Group (OPTUM) Test Engineer Feb 2015 – July 2015
Responsibilities:
Involved in business requirements meetings, team meetings, preparing Test Plan, User Guide
Prepared Test Cases with complete description of the requirements uploaded test cases and report results into Quality Center. Defects are linked via traceability to specific test cases.
UAT - Release feature Demo to the users for every release along with the test data
Involved in all the releases and done the sanity when product is on live.
Exported Test Cases from Excel to Quality Center 11.0 ALM
Raised the defects using defect tracking tool.
Analyzed test plans and executed the test cases to ensure consistency with strategic direction and goals on the project.
Involved in attending Daily Status Meetings.
ISLAND HOSPITAL Test Engineer Jan 2013 - Mar 2015
Responsibilities:
Involved in developing and executing Test cases and updating of test cases based on requirement changes.
Understanding the customer requirements and tracking the requirement changes in the test cases to make sure that each of the requirements gets mapped to a test case.
Involved in preparing the Test Cases and Test Data.
Extensively performed manual testing to ensure the quality of the software.
Involved in attending Daily Status meetings.
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