General Manager Food Service
Resume:
Cassandra Bradley-Jones MA, LPC-S, CCPT, NCC
Ethel, La. 70730
225-***-****(Cell)
Email: ******.*****@*****.***
OBJECTIVE: Seeking a position in an upward mobility organization, in which I can use my seasoned food service management knowledge to create an efficient product, and enjoyable working environment while exceeding the employer’s objectives and goals through my personal knowledge and expertise.
QUALIFICATION: I have been currently working as a Clinical Director at Woodlake Addiction Recovery as a Licensed Professional Counselor-Supervisor (LPC-S). I have worked as a General Manager in the fast-food service industry for over 11 years. I am a very detailed professional that has a strong background in management. I am highly analytical and organized with extensive communication skills that improve productivity and time management in accomplishing tasks. I am an independent self-starter, with strong critical thinking, problem-solving, and customer service skills that result in productive internal and external relationships while proving a success in handling multiple responsibilities in high-pressure environments.
EMPLOYMENT:
January 2018-present Holistic Views Therapy Baton Rouge, Louisiana
Owner/Professional Counselor/ M.A. LPC-S, NCC, CCTP
Completed intake assessments, treatment planning, counseling services (individual, group, family, education), and case management, including case notes, referrals, and consultation.
Maintain confidentiality of records relating to clients' treatment.
Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Guide clients in the development of skills or strategies for dealing with their problems.
Provide utilization reviews for billing
May 2014-June 2022 Woodlake Addiction Recovery Center Ethel, Louisiana
Clinical Director/Addiction Counselor/ M.A. LPC-S, NCC, CCTP
Assist the members of a multi-disciplinary treatment team of Counselors, Social Workers, Medical Doctors, and Nurses collaborating to provide substance abuse services to a client population of approximately sixty persons.
Assisted in the development of clinical documentation needed to receive accreditation of the treatment facility.
Completed intake assessments, treatment planning, counseling services (individual, group, family, education), and case management, including case notes, referrals, and consultation.
Appropriately diffused crisis situations among client population using appropriate crisis intervention skills allowing clients to maintain emotional/mental stabilization.
Provide training to the clinical team to ensure quality service for clients.
Auditing case files to ensure files meet standards of facility and DHH.
Work with universities to train practicum and intern students.
March 2014-June 2018 Cope Behavioral Health Zachary, Louisiana
LPC
Maintain confidentiality of records relating to clients' treatment.
Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
Collect information about clients through interviews and observation.
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Guide clients in the development of skills or strategies for dealing with their problems.
Develop and implement treatment plans based on clinical experience and knowledge.
Collaborate with other staff members to perform clinical assessments or develop treatment plans.
Sept 2013-May 2014 St. James Behavioral Health Clinic Gonzales, Louisiana
PLPC
Maintain confidentiality of records relating to clients' treatment.
Encourage clients to express their feelings and discuss what is happening in their lives and help them to develop insight into themselves and their relationships.
Guide clients in the development of skills and strategies for dealing with their problems.
Prepare and maintain all required treatment records and reports.
Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
Collect information about clients through interviews, observation, and tests.
January 2013-May 2013 Woodlake Addiction Recovery Center Ethel, Louisiana
Internship
Assist the members of a multi-disciplinary treatment team of Counselors, Social Workers, Medical Doctors, and Nurses collaborating to provide substance abuse services to a client population of approximately sixty persons.
Assisted in the development of clinical documentation needed to receive accreditation of the treatment facility.
Completed intake assessments, treatment planning, counseling services (individual, group, family, education), and case management, including case notes, referrals, and consultation.
Appropriately diffused crisis situations among client population using appropriate crisis intervention skills allowing clients to maintain emotional/mental stabilization.
Aug 2012-Dec 2012 Sharon Hill Elementary Baton Rouge, LA
Practicum
Implement the elementary guidance curriculum
Assisted the Guidance counselor with guiding individuals and groups of students through the development of educational, personal, social, and career plans
Counsel individuals and small groups of children toward social and emotional growth
Assisted the Guidance counselor with referring children with problems and their parents to special programs, specialists, and outside agencies
Participated in, coordinated, and conducted activities that contribute to the effective operation of the counseling program and school
Sept 2008- 2010 East Baton Rouge School System Baton Rouge, LA
Substitute Teacher
Follows all policies, rules, and procedures to which regular teachers are subject
and which good teaching practice dictates.
Remains in assigned classroom until all students have been dismissed for the day
Assumes responsibility for overseeing pupil behavior in class and surrounding
areas.
Reviews with principal or designee, all plans, duties, and schedules to be followed
during the teaching day, teaches the outlined lesson, maintains as fully as possible
the established routines and procedures of the school and classroom to which
he/she is assigned.
Completes evaluation at the end of the day, checks out with authorized personnel
prior to leaving at the end of the day.
EDUCATION:
Jan 2009-May2013 Southern University A&M College Baton Rouge, LA
Masters of Mental Health Counseling
2000-Dec 2009 Southern University A& M College Baton Rouge, LA.
Bachelor of Science in Psychology
1985-1989 Capitol High School Baton Rouge, LA
High School Diploma
Additional Skills: LPC Supervisor, Substance Use counselor, Brain-spotting Practitioner, Certified Clinical Trauma Professional (CCTP), LOCUS &CALOCUS trained, Proficient in Microsoft Office, ability to maintain schedules, deadlines, management and multitasking.
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