Project Manager Management

Alphonse M. Mpia

Triangle, VA 240-***-**** *********@*******.*** https://www.linkedin.com/in/alphonse-mpia-drph-29492727

Professional Summary

Strategic and results-driven Project Manager with over a decade of experience leading cross-functional teams, optimizing processes, and driving measurable organizational improvement. Expert in designing and implementing enterprise-level strategies, KPI frameworks, and compliance systems. Proven ability in stakeholder communication, process analysis, and continuous improvement initiatives. Multilingual communicator (English, French, Spanish) with advanced proficiency in MS Office Suite and project management methodologies.

Core Competencies

Strategic Planning & Execution

Project Lifecycle Management

Process Optimization & Improvement

KPI Development & Data Analytics

Cross-Functional Team Leadership

Stakeholder & Client Relations

Regulatory Compliance & Auditing

MS Office Suite (Excel, PowerPoint, Teams)

Multilingual: English, French, Spanish

Professional Experience

Program Development and Implementation Manager December 2020 – Present

Action for Solidarity and Community Development, Inc., Virginia

Developed and executed strategic plans and KPIs, improving operational efficiency by 15% and stakeholder satisfaction by 20%.

Created and implemented SOPs to streamline operations, expanding organizational reach and capacity by 12%.

Managed multiple concurrent projects, ensuring timely delivery and adherence to budget constraints.

Maintained full compliance with federal and local regulations with a 100% audit success rate.

Facilitated consistent stakeholder engagement, achieving a 95% satisfaction rate through proactive issue resolution and clear communication strategies.

Operations Manager January 2016 – August 2024

Trade Center Management Associates, LLC, Washington, DC

Led strategic initiatives reducing operational costs by 15% and decreasing compliance violations by 30% through effective project oversight and process re-engineering.

Directed comprehensive workforce planning and budget alignment across HR and Finance divisions.

Managed logistics, inventory, and vendor relationships, optimizing resource use and operational efficiency.

Community Outreach and Health Promoter November 2018 – March 2020

African American Health Program, Montgomery County DHHS, MD

Engaged 1,000+ underserved individuals at health fairs; improved maternal and child health attendance by 25%.

Improved HIV/AIDS screening access by 15% via community-driven outreach campaigns.

Refugee Program Manager November 2011 – December 2015

Catholic Charities, San Antonio, Texas

Improved refugee services delivery by 12% through international and local workflow integration.

Secured 22% more funding by developing relationships with NGOs and advocacy networks.

Built translation volunteer network increasing legal access for non-English speakers by 30%.

Resident Chaplain – Counselor August 2006 – September 2011

Asbury Methodist Village, Gaithersburg, Maryland

Launched weekly behavioral support programs, improving early detection of mental health conditions by 10%.

Collaborated across emergency units, improving morale and holistic patient care by 15%.

Community Outreach Coordinator May 2003 – July 2006

Saint Joseph the Worker Catholic Church, McAllen, Texas

Led binational health awareness campaigns with 27% treatment acceptance rates.

Secured housing for 16% of elderly participants through data-driven social initiatives.

Improved healthcare accessibility by bridging language barriers, increasing medical access for immigrants by 28%.

Education

Doctorate in Public Health (Epidemiology), Capella University

M.S. Health Promotion Management, Marymount University

M.A. Theology, Oblate School of Theology

B.A. Philosophy, Saint Augustin University

Certificate in U.S. Employment Law & HR, HRTrainingclasses.com

Volunteer Experience

Language Translator/Interpreter: Catholic Charities Immigration Services, Washington, DC

Medical Translator/Interpreter: Mobile Medical Clinics, Montgomery County, MD

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