Store Manager Project Management
Resume:
MYLA MOORE
Contact
*************@*****.***
Fernley, NV 89408
Objective
Customer-oriented store manager offering over 25 years of experience in retail operations, sales, and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains and manages team of store associates and assistant managers.
Education
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Experience
02/2024 – Present
Human Resource Administrator – Chewy
Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Planned and completed group projects, working smoothly with others
Worked with cross-functional teams to achieve goals
Maintained open communication with team members and stakeholders, resulting in successful projects outcomes.
Collaborated with others to discuss new opportunities
06/2018-12/2023
Store Manager • Marshalls Sparks, NV
Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Established store tactics and strategies to achieve operational performance and sale goals.
Created effective business plans to focus strategic decisions on long-term objectives.
Planned and completed group projects, working smoothly with others.
Maintained schedule of class assignments to meet deadlines.
Worked with cross-functional teams to achieve goals.
Maintained updated knowledge through continuing education and advanced training.
Maintained open communication with team members and stakeholders, resulting in successful projects outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated with others to discuss new opportunities.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
11/2012-05/2018
Store Manager • Lucky Brand Jeans Cabazon, CA
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Formed and sustained strategic relationships with clients.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Evaluated store performance and incorporated feedback to implement improvement plans.
Delegated work to staff, setting, priorities and goals.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Established store tactics and strategies to achieve operational performance and sales goals.
Planned and completed group projects, working smoothly with others.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
04/2007-11/2012
Store Manager • BEBE Los Angelas, CA
Enhanced customers satisfaction and store operations through relationship building and daily problem-solving.
Trained and mentored associates to teach daily tasks and procedures.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.
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