Customer Service Engagement

Ashyia Avant

********@*****.*** • 682-***-****

Professional summary

I would be valuable asset your team with three years of diverse experience in customer service, cash handling, and team collaboration. Demonstrates strong problem-solving and conflict resolution skills, ensuring seamless operations and enhanced guest satisfaction. Committed to fostering a supportive and engaging environment, leveraging communication skills and basic accounting knowledge to drive team success and improve customer engagement.

Employment history

Bar server

Overtime bar & grill, Fort Worth - 2021 - 2024

* Handled cash and card transactions accurately, maintaining a 100% error-free record.

* Delivered exceptional customer service, managed bar operations, and crafted innovative cocktails, enhancing guest satisfaction and boosting repeat visits.

Stocker

Walmart, Keller Tx - 2023

* Efficiently stocked shelves, ensuring product availability and maintaining store organization. Collaborated with team to enhance customer experience.

* Assisted customers with product inquiries, enhancing shopping experience. Maintained clean, organized aisles to facilitate easy navigation and selection.

CNA/Caregiver

Truewood by Merrill garden, Keller Tx - 2022

* Assisted residents with daily activities, enhancing their quality of life through personalized care.

* Monitored vital signs and reported changes, ensuring prompt medical attention and improved outcomes.

* Collaborated with healthcare teams to develop care plans, fostering a supportive environment.

* Managed medication administration, reducing errors and ensuring compliance with safety protocols.

Cashier/Cook

Wingstop, Keller Tx - 2021

* Handled cash transactions with precision, ensuring accurate daily reports and customer satisfaction.

* Prepared and cooked menu items, maintaining high quality in a fast-paced setting.

* Worked with team to enhance operations, boosting service efficiency.

* Addressed customer inquiries quickly, fostering a positive dining experience.

* Enforced hygiene standards, ensuring compliance with health regulations.

Skills

Cash Handling

Team Collaboration

Conflict Resolution

Basic Accounting

Languages

English

Problem Solving

Customer Engagement

Communication Skills

Hobbies

I love art and fashion. Anything that can express my creativity is where I put my spare time in. I've created many paintings and even designed some of my own clothes. I definitely applied my creative side through my day-to-day life.

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