Operations Manager Human Resources
Resume:
LaTasha Evans
LaTasha Evans
Norcross, Ga. 30071
**************@*****.***
Summary
An ambitious, target focused management professional with over 15 years of experience in operations, sales, production management, organizational development and team building.
Exceptional multitasking skills, with the ability to manage a fast-paced work environment with ease relaying detailed and accurate product information to potential customers and successfully closing sales. Experience
US Auto Sales / Dealership Operations Manager
April 2020 - Nov 2024, Lawrenceville, GA
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
• Developed key performance indicators to measure effectiveness of operational processes.
• Created detailed reports on the performance of individual departments within operations.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.
US Auto Sales/ Dealership Administrator
August 2017 - May 2020, Buford, GA
• Responsible for handling all documentation related to vehicle sales, including tag and title transfers, vehicle registration, sales contracts and any compliance related paperwork.
• Managed accounts payable and receivable, ensuring timely payments and reducing outstanding balances.
• Designed forms and templates to streamline workflow processes within the organization.
• Improved office organization by developing filing system and customer database protocols.
• Monitored payroll, credit card purchases and invoicing to prevent financial errors.
• Oversaw inventory management, including ordering office supplies, maintaining office equipment, petty cash reconciliation, prepared daily bank deposits, and month end cash handling reports.
• Coordinated with IT department to resolve technical issues and maintained computer systems.
DriveTime Auto Sales / Operations Manager
June 2006 - April 2017, Stone Mountain, GA
• Led a team of 25 employees, ensuring high productivity and excellent customer service.
• Coached, mentored and trained team members in order to improve their job performance.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Structured and reviewed contracts before signing them on behalf of the organization.
• Involved in underwriting, loan structuring and determining payment to income ratios.
Education
University Of Georgia / BSED
May 2004, Athens, GA
Skills:
• Microsoft Office Suite
• DDI
• Titletec
• Salesforce
• Office Management
• Operations Monitoring
• Inventory Management
• Recruiting
• Document Control •
• Contract Management
• Underwriting
• Negotiation
• Superb time management skills
• Staff Development and Retention
• Team Building/Leadership
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